Worst Experience Ever
I came to this dealership to purchase a new Volkswagen Golf GTI and had a trade in. I saw the car, test drove it, liked it and sat down to negotiate a
I came to this dealership to purchase a new Volkswagen Golf GTI and had a trade in. I saw the car, test drove it, liked it and sat down to negotiate as is standard in any vehicle purchase. The salesman I dealt with Patrick. Patrick was very rude and unprofessional, he made me feel like he didn't want me there or my business.
During the negotiations, Patrick gave me an price offer which was approved by his sales manager for the purchase of the vehicle, and I told him I would like a couple minutes to think about it. I got up, walked away for the sales table to think for 5 minutes then came back and sat down. Upon sitting down, Patrick shoved the paper he had written the price offer on underneath some other papers and told me that my offer was no longer viable, and that their vehicle is priced the lowest on the market, and then asked me if I would take an offer that cost $2000 more, with no other explanation.
I was shocked by the sheer unprofessional and disrespectful behavior by someone who considers themself a sales professional working under the Volkswagen brand. At the least if the initial offer could not be made and he made a mistake, he could have told me that directly.
Please do not visit this dealership, or at the least do not deal with Patrick unless you want to be disrespected and have your time wasted.