OpenRoad Toyota Richmond

My ordered car came but not selling it without a trade. They cancel the deal. They cancel the deal. More

Alex Mislang is our car dealer, he is good very helpful like us a first timer who purchased a car he explained every details, we had a great experienced during the processing of the papers, he accompanied like us a first timer who purchased a car he explained every details, we had a great experienced during the processing of the papers, he accompanied us where to go next. thank you alex and the rest of toyota team. More

Alex Mislang explained everything very thoroughly and really took the time to talk me through everything. I felt completely comfortable and very happy to have made my purchase. really took the time to talk me through everything. I felt completely comfortable and very happy to have made my purchase. More

Open Road Toyota Richmond service department is not friendly and helpful, this morning (12 Sept. 2022) Monday at 8:54 am ,I called the service department and wanted to set up an appointment for my frie friendly and helpful, this morning (12 Sept. 2022) Monday at 8:54 am ,I called the service department and wanted to set up an appointment for my friend's 2021 RV4 Hybrid 38,000 km service who on the way to Vancouver from Toronto. what the lady gave me the earliest day is Oct. 4 at 10:30am ,today is Sept.12 and we have to wait 3 more weeks. It is unbelievable and totally not accepted. Later on I check with the website on line booking ,it shows that Sept. 15 (Thursday) ,they have 2 appointment are available ,one is 09:45am and the other one is 10:45 am. That means the lady can schedule either one of those to me instead of 3 weeks after. Actually it is not only Toyota dealership in Vancouver area. I call Granville Toyota , they schedule the appointment for us on Sept. 15. More

Loved this location. Employees are so nice and very welcoming. Alex was my salesman and our transaction went smoothly. Very professional and he knows exactly what you wan Employees are so nice and very welcoming. Alex was my salesman and our transaction went smoothly. Very professional and he knows exactly what you want once you stepped in inside the dealership. Great service! More

It’s great for me to get my Toyota Corolla Hatchback CVT. Through the sales Rocky’s fully explanation, I really love my new car. Rocky is so nice to answer all my questions. It’s a good service. Through the sales Rocky’s fully explanation, I really love my new car. Rocky is so nice to answer all my questions. It’s a good service. More

Considering the current predicament of buying a brand new car, Alex went out of his way to make it happened. His sound expertise and professionalism says it all. My brother and his wife were very elated t car, Alex went out of his way to make it happened. His sound expertise and professionalism says it all. My brother and his wife were very elated to get their new 2022 Venza last Sunday after 7 months of patiently waiting. A big shout out to Alex Mislang! Ronald D. More

Amy was extremely helpful, professional and friendly. She made sure all my concerns were met and ask me to let her know if I find something amiss later on. At no point did I feel like just a number; She made sure all my concerns were met and ask me to let her know if I find something amiss later on. At no point did I feel like just a number; I felt like a valued costumer. I can’t say enough about Open Road Toyota in the Richmond Auto Mall. From Ben in sales and Amy at service, I highly recommend friends and family to do business with them. Well done folks. More

Message I purchased a Toyota Venza from you on January 31st and was in the middle of a move to Vancouver Island so I didn’t have a chance to report on my experience with the transaction. My salesman was 31st and was in the middle of a move to Vancouver Island so I didn’t have a chance to report on my experience with the transaction. My salesman was John Salinel. I want you to know that his professionalism and the trust factor were beyond reproach. I would recommend him to all interested in buying a car Chuck Watts More