
OpenRoad Toyota Richmond
Richmond, BC
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131 Reviews of OpenRoad Toyota Richmond
DO NOT BUY FROM THEM!!! Just dropped $30000 for 2007 Toyota 4Runner. Took it home, everything was great till 5 days later when it started to rain. The windshield had a leak. Since I live in Courtenay, I Toyota 4Runner. Took it home, everything was great till 5 days later when it started to rain. The windshield had a leak. Since I live in Courtenay, I took it to my local glass shop to check it out. As it turned out it was installed incorrectly; $200 later it was all fixed. I called Open Road to talk to them about it, no luck with a salesman. Called the manager, left numerous massages, no response for few weeks. Next time in VanCity, I stopped at the dealer to talk to them about it, they said they will look into it and will get back to me soon! 1 week later, no calls. As far as I am concerned this is less than ZERO customer service, not even close to be acceptable! Very disappointed. They are very eager to take your money, but afterwards if you need anything from the stealer, good luck!!! More