Ontario Hyundai
Whitby, ON
Filter Reviews by Keyword
By Type
367 Reviews of Ontario Hyundai
Just read thier reviews on Facebook and Google. I've been had by them myself. They refused to give a refund or replace the car when the engine exploded 2 weeks after I purchased it. Salesman laughed in my had by them myself. They refused to give a refund or replace the car when the engine exploded 2 weeks after I purchased it. Salesman laughed in my face and told me it was the luck of the draw when you buy a used car. NEVER AGAIN GOING THERE! More
I absolutely love my Tucson . This is my 3rd Hyundai and wouldn’t go back to any other make! So far my experiences have been positive even when I’ve had some concerns and issues. I will always recommend Hyu wouldn’t go back to any other make! So far my experiences have been positive even when I’ve had some concerns and issues. I will always recommend Hyundai and the dealership in Whitby whenever asked! More
Salesperson, Stephanie, was so helpful and professional in terms of sale and other aspect including lease finance. Selection of car and every explanation were very satisfied and well-organized. Hopefully, in terms of sale and other aspect including lease finance. Selection of car and every explanation were very satisfied and well-organized. Hopefully, I would like to buy my fourth car from the same dealer and salesperson. All the best!!! More
Rakib was very helpful and friendly with the purchase of our new Hyundai Tucson. The customer service from everyone we interacted with at the dealership was fantastic our new Hyundai Tucson. The customer service from everyone we interacted with at the dealership was fantastic More
Great car selection and always pleased with the car service. Explanation of service was done and their COVID guidelines. It’s a busy dealership but the service is always good. service. Explanation of service was done and their COVID guidelines. It’s a busy dealership but the service is always good. More
I have purchased my family’s last five vehicles from this dealership. I generally like Hyundai design and quality. I resent a dealer’s service department trying to rip off their customers. The entire servi dealership. I generally like Hyundai design and quality. I resent a dealer’s service department trying to rip off their customers. The entire service staff seems to have changed over the last 36 months and during that time, I don’t think I’ve had a single service event that didn’t lead to a series of follow up calls, all at my expense. I have caught them in outright lies on more than one occasion. I will never do business with this untrustworthy organization again. Be on guard, if you have read this far, you have been warned. More
I purchased another car from Ontario Hyundai with Stephanie being my sales agent and Sean Diljohn being my loans officer. Both were very professional and made sure I was extremely happy about my pur Stephanie being my sales agent and Sean Diljohn being my loans officer. Both were very professional and made sure I was extremely happy about my purchase. These two are are the perfect combination for anyone to purchase a car through. This dealership, by far, is the best dealership I’ve ever dealt with, and Hyundai has a superior product. More
Service department took advantage of me. moved wiring without my consent so that I can’t repair my lift gate on my own. They should have consulted me first about relocating the wiring. The excuse was tha without my consent so that I can’t repair my lift gate on my own. They should have consulted me first about relocating the wiring. The excuse was that the wires could get damaged, but with the vehicle being outside of warranty that still should have been my choice The service department should do the right thing by a wronged customer. More
Great experience. Rakib found the exact vehicle we wanted to test drive. The sales process was pressure free. Rakib's experience is evident. I would recommend seeing Rakib if your looking for a Hyundai. Grea to test drive. The sales process was pressure free. Rakib's experience is evident. I would recommend seeing Rakib if your looking for a Hyundai. Great trade in value as well. More
All service staff were courteous, very helpful and knowledgeable. The only thing I would suggest is that the sales staff and the service staff know and give the client the same information. I had knowledgeable. The only thing I would suggest is that the sales staff and the service staff know and give the client the same information. I had asked the sales staff (while leasing my Kona back in November 2020) how much it would cost to store my other set of tires and if that price included changing them over? I was told $60.00 and yes the changeover was included. When I went to have the winter tires changed over to summer in April 2021, it ended up costing me $135.00. If I didn't care I wouldn't have asked. This is my first time leasing from anywhere and was rather miffed that this happened. All sales staff were courteous, very helpful and knowledgeable, except with this discrepancy. More