Ocean Park Ford Sales Ltd

Outcome as expected...Quality work and great service team. No one likes to get their vehicle fixed...taking to Ocean Park Ford takes the stress away. All engine problems resolved, plus some other work that was No one likes to get their vehicle fixed...taking to Ocean Park Ford takes the stress away. All engine problems resolved, plus some other work that was suggested I get done. Ready for my next road trip. More

Key Issue Took a little time through process of elimination to discover the problem. Ended up being a simple key fob which would work and then not work. Tried d Took a little time through process of elimination to discover the problem. Ended up being a simple key fob which would work and then not work. Tried dummy key for a month and once proven simply got a new fob and all is well. More

My new Ford Fusion Hybird Very happy on my new car. The service that i received was awesome. Very one went to bat for me to make this a great experience. Thank you all!!!! Very happy on my new car. The service that i received was awesome. Very one went to bat for me to make this a great experience. Thank you all!!!! More

Polite, efficient, and fast Everything was ready for us and we went through the process quickly and effortlessly. I was offered help in understanding any new options that I may n Everything was ready for us and we went through the process quickly and effortlessly. I was offered help in understanding any new options that I may not be accustomed to.We have purchased four vehicles through this dealership and always have had excellent service. More

Staff was polite and informative.. Will be glad when we can take advantage of the ride home service, as it saves me having to wait while my car gets done., Will be glad when we can take advantage of the ride home service, as it saves me having to wait while my car gets done., More

Service The staff was very friendly, continually checking on me during my wait. Service was completed within the estimated time frame. My vehicle was thorough The staff was very friendly, continually checking on me during my wait. Service was completed within the estimated time frame. My vehicle was thoroughly cleaned , a nice bonus! More

The truck was in for a warranty repair. The service was quick and efficient. For convenience I dropped the truck off the night before. The works was done on time and I picked it up after work. quick and efficient. For convenience I dropped the truck off the night before. The works was done on time and I picked it up after work. More

Recall for simple software update The letter advising of the recall stated that it would take 10 minutes, so we went prepared for a short wait. We had an appointment for 1pm and arrive The letter advising of the recall stated that it would take 10 minutes, so we went prepared for a short wait. We had an appointment for 1pm and arrived a few minutes early. After we checked in we were told it would be about an hour. I mentioned that the letter said 10 minutes and was told that it was accurate, but there was a wait. It ended up taking the full hour. If we had been aware of this we would have made other arrangements. I guess I do not understand why an appointment time would be set up and then have to wait so long. Would it not make sense to structure the appointments to minimize wait time. I feel as if my time is valuable too. Other times that I have visited have always gone as predicted. Also we were given no reason for the delay. If something had upset the schedule it would have been courteous to have informed us. More

Excellent service. Would recommend my friends to use Ocean Park Ford for purchasing a new vehicle or for taking vehicles in for service work anytime Ocean Park Ford for purchasing a new vehicle or for taking vehicles in for service work anytime More

I have been to atleast 3-4 fords before and came back disappointed always, but this time I went to Ocean Park and they changed my view of ford service. They had the best service. Thank you John for your disappointed always, but this time I went to Ocean Park and they changed my view of ford service. They had the best service. Thank you John for your exceptional service! More