Ocean Park Ford Sales Ltd

Excellent service with great personnel. The problem I had was with my convertible back windows not going up all the way on my convertible. Ocean Park Ford shuttled me home and in a couple o The problem I had was with my convertible back windows not going up all the way on my convertible. Ocean Park Ford shuttled me home and in a couple of hours, sent a car to pick me up. The issue was just lubrication. All work done was at no charge which was very gerenrous and excellent Customer Service. More

Hello, I went to Surrey from Calgary to buy a vehicle from Ocean Park Ford Sales Ltd. on Jul 15 2025. Before i arrive i asked the sales person Amit Aneja many times about if the AC working good or not. from Ocean Park Ford Sales Ltd. on Jul 15 2025. Before i arrive i asked the sales person Amit Aneja many times about if the AC working good or not. He said it works perfectly. When i arrive to the dealership, i realized the rear AC fans are not blowing cold air. I showed this to Amit, and he confirmed that AC is not working properly. They took the vehicle for inspection and after roughly 3 hours, they said the AC refrigerant gas was not enough, so they added more gas. But even after this repair, AC wasnt working well. I showed to Amit, and he admitted again. He confirmed that its not working well, still blowing hot air. So Amit and his sales manager told me that i can go to any Ford dealership in Calgary, get it fixed and they will cover the cost. They said many times that its all good and they are in the business for so many year. I trusted them but at the same time i wanted to have a written proof just in case. So they wrote it on paper, signed and attached their business card on it. I went to Universal Ford Calgary to get the AC fixed. They fixed it and the invoice was $2.709,16. Please see attached. When i asked for reimbursement the salesperson Amit from Ocean Park Ford first refused to pay the total amount. He said he is not sure, he is not the authority to decide etc. and argued with me on the phone. He hung up the phone on me while i am asking for whats promised to me. I called him 9 times right after he hung up, not answered my calls. Then next day he texted me and offered me $1.723.04 not the full amount. I already filed a civil claim at Alberta Court of Justice and I am writing this e-mail to you to seek my legal rights. These types of businesses should not be able to do business by deceiving people. I would be very grateful if you could help me find out where to apply to have their licenses revoked. More

Best car purchase experience in years. ! Highly recommend these folks. Treated very well. Thanks Ocean Park Ford. ! Highly recommend these folks. Treated very well. Thanks Ocean Park Ford. More

I recently purchased a Mustang Mach-E from Ocean Park Ford, and I couldn't be more impressed with the exceptional service I received from Samir T. Samir made the entire car-buying experience smooth, info Ford, and I couldn't be more impressed with the exceptional service I received from Samir T. Samir made the entire car-buying experience smooth, informative, and genuinely enjoyable. As someone transitioning to an EV, I had numerous questions about range, charging infrastructure, and daily usage, and Samir answered every single one with patience and expertise. Samir was incredibly professional and genuinely cared about finding the right fit for my needs. He listened carefully to what I was looking for and never once made me feel pressured or rushed. Instead, he focused on educating me about the options available and helping me make an informed decision that I'd be happy with long-term. The entire purchasing process was streamlined and efficient thanks to Samir's organization and attention to detail. He kept me informed at every step, and made sure I was completely comfortable with all aspects of the purchase before finalizing everything. More

Customer service is not just a slogan to Ford Ocean Park. You will leave the dealership feeling valued as a customer. You will want to go back. All around great service.. You will leave the dealership feeling valued as a customer. You will want to go back. All around great service.. More

We bought our vehicle from Ocean Park and are getting service done there too. Staff are courteous and customer friendly. Jesse was our service advisor. He was excellent. service done there too. Staff are courteous and customer friendly. Jesse was our service advisor. He was excellent. More

Convenient location, easy access to dealer, appreciate the shuttle service, friendly and efficient service advisor. the shuttle service, friendly and efficient service advisor. More

Thank you Quick Lane, vehicle oil change appointment was on time and was completed as per time frame given. on time and was completed as per time frame given. More

The explanation of the service required ad finally completed was spot on. The service was completed on time . completed was spot on. The service was completed on time . More

The service was very good and the staff were very vice and easy to deal with and easy to deal with More