Ocean Park Ford Sales Ltd

I drive all the way to White Rock from Richmond , just to get great friendly, customer service. They explain exactly what has been done. get great friendly, customer service. They explain exactly what has been done. More

If you are looking to waste time and money on basic service for your car, look no further. Took them 3 days to change both front brake rotors. service for your car, look no further. Took them 3 days to change both front brake rotors. More

I have dealt with OPF since 2012 and love them. Have always looked after my needs...vehicle is returned to me washed, vacuumed. I love John he is the best. Cleave for shuttle service. What a treat. Have always looked after my needs...vehicle is returned to me washed, vacuumed. I love John he is the best. Cleave for shuttle service. What a treat. I have purchased and exchanged 3 vehicles...Keep up the good work.... More

Dealer has been ok to work with. Easy to order my new vehicle but they didnt order it the day i spec it. They waited over a month to order it which lead to the build date getting pus Easy to order my new vehicle but they didnt order it the day i spec it. They waited over a month to order it which lead to the build date getting pushed back. More

What can I say about a oil change, took my truck in right away, was Finished within the hour. I have been going here for a number of years never had a bad experience. away, was Finished within the hour. I have been going here for a number of years never had a bad experience. More

My appointment was on time as scheduled. I was greeted by name. I was promptly phoned when no qualified service technician was available & provided with a "loner" vehicle. The next mornin I was greeted by name. I was promptly phoned when no qualified service technician was available & provided with a "loner" vehicle. The next morning my car was serviced & ready. More

Always receive good and timely service at a reasonable price. Staff are courteous, efficient and friendly. price. Staff are courteous, efficient and friendly. More

Service department is first rate. Ask for Nathan. He goes above and beyond. Their shuttle driver was swamped at the end of the day, so he jumped in a car on the lot and came and picke Ask for Nathan. He goes above and beyond. Their shuttle driver was swamped at the end of the day, so he jumped in a car on the lot and came and picked me up from home. They have my truck issues(minor) addressed quickly and accurately every time. These guys CARE, unlike a lot of dealerships. Choose Ocean Park Ford More

If you’re looking for the worst customer service and car buying experience then look no further! Karen Mitchell (sales guy) and Phil Jenassa (General Sales manager) do not belong in sales. Long story short buying experience then look no further! Karen Mitchell (sales guy) and Phil Jenassa (General Sales manager) do not belong in sales. Long story short I ordered a f150 hybrid 2.5 months ago. The truck arrives on the lot and it takes them 1 week to PDI the truck, Kathy returns my calls/text maybe every 12-24 hours so it’s a very slow process. They try to hit me with a bill that’s $6000 more than I built the truck for saying “prices went up” even though I would have locked in my price and rate when I ordered it so I send them my Xplan pricing code to reduce the price and they didn’t seem to pleased about that. The whole time Kathy seems to be loosing her patience with me because of all the back and forth. I contact the GM stating that I think Kathy is unprofessional and I don’t want to deal with her anymore. The GM backs her up 110% and starts being rude and snarky with me stating that they don’t drop everything for customers that ordered trucks and the PDI will get done when it gets done and that Im in the wrong. He then proceeds to ask me for 4 months pay stubs AND my last years notice of assessment if I want to get approved (THIS IS THE GM asking me for my financials not the finance manager!) I’m a mid 20’s welder on the pipeline that makes great money and without saying it, he basically wanted me to prove to HIM that I made what I said that I make..?? Very unprofessional and out of left field for a GM to be asking these kinds of questions. I ended up dealing with the finance manager to get the deal done and unfortunately for him I ended up driving down the street and purchasing a new 2022 GMC Sierra Denali solely because I didn’t appreciate the way that I was treated and quite frankly I Don’t think I’ll ever buy another ford truck because of the experience that I had here with this so called dealership. This is the first review I have ever written on a business but I felt that it was necessary. I advise you to stay far far away from these krooks! You’ll thank me later. More

Awesome service everything is good excellent services on time with completing work going over everything was excellent time with completing work going over everything was excellent More