Ocean Park Ford Sales Ltd

booked service appointment for 8:30am and arrived on time expecting to have the job completed by 10am but was told there were many walk in customers ahead of me and I would have to wait a couple hours extra. expecting to have the job completed by 10am but was told there were many walk in customers ahead of me and I would have to wait a couple hours extra. So then I was told, next time I should arrive at 7:30am and get in line for car service. So now I know booking an appointment is useless. More

I didn’t buy there. But I will continue to get my service done there. Jacee is very good at her job and very efficient. But I will continue to get my service done there. Jacee is very good at her job and very efficient. More

This dealership is superb in all ways. From the initial sale through to service and Parts. It’s why I buy a Ford! From the initial sale through to service and Parts. It’s why I buy a Ford! More

John in service is amazing. Always willing to go above and beyond and also communicates very well throughout the whole process. Great shop, great service. Always willing to go above and beyond and also communicates very well throughout the whole process. Great shop, great service. More

Service Manager Wil took care of me for my Broncos first service. Since I bought the truck at Ocean Park Ford they did the first service for free. It was quick and easy, I got the bronco back washed and vac service. Since I bought the truck at Ocean Park Ford they did the first service for free. It was quick and easy, I got the bronco back washed and vacuum, looked like it did when I first bought it. Highly recommend Ocean Park Ford More

From initial purchase to ongoing service and warranty issues, Ocean Park sales & service have treated me fairly and openly. They have earned my continuing business. issues, Ocean Park sales & service have treated me fairly and openly. They have earned my continuing business. More

I had a first service for my car so I visited there. I'm very satisfied with service I'm very satisfied with service More

Good communication Estimate given Shuttle driver available Repair explained Problem solving managed Available parts difficult available Repair explained Problem solving managed Available parts difficult More

Always very helpful with my maintenance program work. The location is perfect & flexible maintenance scheduling. The location is perfect & flexible maintenance scheduling. More

Recently had my car in as taillights were not working. I was visiting from van island.They had access to my car for 3 days. I was told it was either a relay switch of smart junction box. I would be notifi I was visiting from van island.They had access to my car for 3 days. I was told it was either a relay switch of smart junction box. I would be notified if it was the sjb. I wasn’t notified so presumed the taillights were working and never checked. This cost $500. I don’t drive at night much so it was a couple of weeks before discovering my taillights were still not working. I bought my car from Ocean Park Ford, and as I didn’t have much luck with the dealership in Parksville, thought I’d go back to them. Really disappointed. Taillights are a safety issue. Gone are the days when a dealership is concerned about customer safety. More