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Oakridge Ford

London, ON

4.4
1,893 Reviews

601 Oxford St W.

London, ON

N6H 1T8

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1,893 Reviews of Oakridge Ford

May 15, 2016

Good fast transaction. Good fast transaction, Brian is great to deal with and a true car enthusiast. Smooth painless transaction. Hope to buy more vehicles from him in More

by jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hare
May 15, 2016

Big Safety ISSue--All "Works: service custumers MUST be noti May 13/16 This will be very short as I will be writing to the FORD CANADA in detail. Advised that wheels nuts were loose after "WORKS" tire swap/oil More

by Steve Boom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Taylor
May 18, 2016 -

Oakridge Ford responded

Hello Steve, We are sorry you feel your experience at our dealership could have been better. Our customer’s safety in their vehicle is our top priority. Re-torquing is now general practice and is suggested to all customers who have had new wheels or tires installed or swapped within one business day or 50-100kms. This practice helps Oakridge Ford, along with many other service providers, ensure the lug nuts are not too tight or too loose. This process is free, fast and important to your safety on the road. If you have further questions regarding re-torquing, please contact our service team and we will be happy to discuss with you.

May 14, 2016

Service at it's best. From first stepping in the door, we where greeted by a rep and looked after straight away. Offered drinks and a Introduced to a sales rep Reese Patt More

by Joyce and Chris
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Reese Patterson, Charles Gardiner
May 14, 2016

Great Experience Purchasing Used Mustang Picked up a used 2014 V6 Mustang and had a great experience. The sales representative that helped me (Derek Desmarais) was really helpful and insightf More

by GS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Jomaa, Charles Gardiner, Derek Desmarais, Liz Paquet
May 13, 2016

Super helpful John was awesome, he made the whole process super easy and painless. He had answers to all my questions, and was really knowledgeable. Would definitel More

by Jillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gillan
May 13, 2016

love Oakridge Ford Fast. Professional, fair price, helpful staff & fun driver for rides back and forth. Appreciate the follow-up with Kelly over the lease of my truck. More

by Carrie Ronald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Karl-Begg, Liz Paquet, Scott Taylor
May 12, 2016

Excellent and friendly service. Things were done in a very timely manner. My vehicle was returned back to me in the time I was promised. I was offered transportation. More

by Bonnie57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schleihauf
May 12, 2016

No issues Oakridge Ford, Mike Alguire, Jim Granger provide great customer service. We love our new Edge. Best dealership ever, bought our last 2 vehicles from O More

by ballott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alguire, Jim Granger
May 12, 2016

Impressed with the improved service. Booking agent fouled up more than once. She later apologized profusely. Service technician was very knowledgeable, personable and attentive. He expl More

by Windermom399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Taylor
May 12, 2016

Excellent No hassle, will be sure to return. Wonderful renovations. All staff very friendly and eager to please. Love my new Ford Escape. This is my 2nd car fro More

by Carrie541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Srigley, Steve Sawruk
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