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Oakridge Ford

London, ON

4.4
1,886 Reviews

601 Oxford St W.

London, ON

N6H 1T8

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1,886 Reviews of Oakridge Ford

May 16, 2016

Amazing Service Scott and Trevor created a legendary service for me...My new car needed service and both of these gentlemen did everything they could to keep me infor More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor, Scott Taylor
May 16, 2016

Friendly, helpful Good, friendly service.but disappointed that the rear headrests (which we hoped dealer could fix) are not damaged, simply poorly designed and very dif More

by Retiree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Taylor
May 15, 2016

Big Safety ISSue--All "Works: service custumers MUST be noti May 13/16 This will be very short as I will be writing to the FORD CANADA in detail. Advised that wheels nuts were loose after "WORKS" tire swap/oil More

by Steve Boom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Taylor
May 18, 2016 -

Oakridge Ford responded

Hello Steve, We are sorry you feel your experience at our dealership could have been better. Our customer’s safety in their vehicle is our top priority. Re-torquing is now general practice and is suggested to all customers who have had new wheels or tires installed or swapped within one business day or 50-100kms. This practice helps Oakridge Ford, along with many other service providers, ensure the lug nuts are not too tight or too loose. This process is free, fast and important to your safety on the road. If you have further questions regarding re-torquing, please contact our service team and we will be happy to discuss with you.

May 15, 2016

Good fast transaction. Good fast transaction, Brian is great to deal with and a true car enthusiast. Smooth painless transaction. Hope to buy more vehicles from him in More

by jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hare
May 15, 2016

Purchased new car and then Free oil change Third vehicle from this dealership. With the exception of one bad experience, all service etc has been excellent, and I would recommend the individua More

by sunseeker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alguire, Kelly Karl-Begg, Ian Farmer
May 14, 2016

Great Experience Purchasing Used Mustang Picked up a used 2014 V6 Mustang and had a great experience. The sales representative that helped me (Derek Desmarais) was really helpful and insightf More

by GS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Jomaa, Charles Gardiner, Derek Desmarais, Liz Paquet
May 14, 2016

Service at it's best. From first stepping in the door, we where greeted by a rep and looked after straight away. Offered drinks and a Introduced to a sales rep Reese Patt More

by Joyce and Chris
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Reese Patterson, Charles Gardiner
May 13, 2016

love Oakridge Ford Fast. Professional, fair price, helpful staff & fun driver for rides back and forth. Appreciate the follow-up with Kelly over the lease of my truck. More

by Carrie Ronald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Karl-Begg, Liz Paquet, Scott Taylor
May 13, 2016

Super helpful John was awesome, he made the whole process super easy and painless. He had answers to all my questions, and was really knowledgeable. Would definitel More

by Jillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gillan
May 12, 2016

No issues Oakridge Ford, Mike Alguire, Jim Granger provide great customer service. We love our new Edge. Best dealership ever, bought our last 2 vehicles from O More

by ballott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alguire, Jim Granger
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