Northstar Ford Cochrane

Got the truck I wanted for the price I wanted Dealt with Randy and it was a good buying experience. He was knowledgeable and worked with me to get the truck/package I wanted for the price I was wi Dealt with Randy and it was a good buying experience. He was knowledgeable and worked with me to get the truck/package I wanted for the price I was willing to pay. More

Extremely knowledgeable and helpful My first purchase of a Ford for many years. Randy Braun was very knowledgeable, helpful and oh so patient when it came to the decision making; no pres My first purchase of a Ford for many years. Randy Braun was very knowledgeable, helpful and oh so patient when it came to the decision making; no pressure whatsoever. He explained everything about the vehicle, and the financing options. I love my Edge and am glad he steered me in the right direction! More

Good buying experience but tricked for financing The dealership and Randy Braun were very pleasant and cooperative to work with. I never felt pressured at any time during the dealing process. Great p The dealership and Randy Braun were very pleasant and cooperative to work with. I never felt pressured at any time during the dealing process. Great place or so I thought. I had agreed to do a form of the Fords flex payment plan but through a bank. A lump sum is paid at the beginning of each year and then monthly payments are lower. When the first payment was credited from my account, how surprised was I to find out that they had lumped my "lump sum" payment divisibly into my monthly payment. When I called to see about this, I was told that this is what I agreed to. NOT!!!!!! Will never buy from here again. More

Excellent Sales Person Randy Braun was a pleasure to deal with. We have purchased 3 vehicles from Northstar in the past few years, all with Randy. No pressure, down to earth Randy Braun was a pleasure to deal with. We have purchased 3 vehicles from Northstar in the past few years, all with Randy. No pressure, down to earth and even brought the test drive vehicle to my house on one occasion. We haven't been as impressed with the attitude of receptionists or finance department but Randy makes up for it. More

Vehicle Purchases I've purchase 4 vehicles through Northstar Ford(Cochrane) and dealing with Randy Braun has been nothing but awesome to deal with in every aspect of th I've purchase 4 vehicles through Northstar Ford(Cochrane) and dealing with Randy Braun has been nothing but awesome to deal with in every aspect of the sales end of things! Amanda and her team in the Service department have always dealt with and taken care of any issues or regular maintenance on all my vehicles! Great dealership to deal with in every aspect! More

Fair, friendly and honest We were treated professionally by both Randy & Brian. An error by Ford was pointed out by Randy and the service center made the exchange in less time We were treated professionally by both Randy & Brian. An error by Ford was pointed out by Randy and the service center made the exchange in less time than estimated-- good work! More

Awesome I bought my 1st brand new vehicle from them. The experience was awesome. Friendly and professional. Made my experience great. Wouldn't buy a vehicle f I bought my 1st brand new vehicle from them. The experience was awesome. Friendly and professional. Made my experience great. Wouldn't buy a vehicle from aby other place. More

Great place to buy a vehicle Randy and the rest of the team at Northstar were great to work with. I have purchased 2 vehicles from this dealership and will continue to do so in th Randy and the rest of the team at Northstar were great to work with. I have purchased 2 vehicles from this dealership and will continue to do so in the future. Randy was very attentive to our needs and wants and found us exactly what we were looking for in a price range we could afford. The whole team looks after you as if you were family, even after the sale is finalized. I receive emails and phone calls periodically throughout the year to ensure everything is running smoothly. Overall a wonderful place to shop for a vehicle! More

Very good experience Great experience, I have, and will continue to recommend Anthony Fennell as a sales representative who can be trusted to provide a great experience in Great experience, I have, and will continue to recommend Anthony Fennell as a sales representative who can be trusted to provide a great experience in the purchase of a new Ford vehicle. More

Escape 2015 Bought 2015 Escape. Informative but not pushy. Good follow up and service. Highly recommend. Also purchased 2013 Escape. Tremendous computer problem Bought 2015 Escape. Informative but not pushy. Good follow up and service. Highly recommend. Also purchased 2013 Escape. Tremendous computer problems. This dealership was excellent and when I trades it in for the 2015 were very fair. Will recommend and deal there again. More