Northstar Ford Calgary - Service Centre

Fast and courteous Great experience over all. Couretous staff. Vehicle was promised at a certain time and it was done a bit earlier and we received a phone call to le Great experience over all. Couretous staff. Vehicle was promised at a certain time and it was done a bit earlier and we received a phone call to let us know. More

It was a very positive experience! Scott, Fiona, Sarah and Brittany were very helpful and efficient. The service guys were good to. My car is running well! Brittany helped me sync my Scott, Fiona, Sarah and Brittany were very helpful and efficient. The service guys were good to. My car is running well! Brittany helped me sync my new cell phone! More

Apr 7 - service for tire change Historically the service has been varied but generally speaking I would classify it as "average-good". After a very frustrating visit the service bef Historically the service has been varied but generally speaking I would classify it as "average-good". After a very frustrating visit the service before last, and a frank follow-up discussion with my husband and the service department, my service was excellent this time. More

SE`RVICE CUSTOMER CARE VERY GOOD COST OF REPAIR VERY EXPENSIVE ,DONT LIKE THE SYSTEM OF CHARGING A HIGH RATE TO DIAGNOS THEN ADD ON MORE LABOR CHARGES TO IN CUSTOMER CARE VERY GOOD COST OF REPAIR VERY EXPENSIVE ,DONT LIKE THE SYSTEM OF CHARGING A HIGH RATE TO DIAGNOS THEN ADD ON MORE LABOR CHARGES TO INSTALL THE PART DIAGNOSTIC FEE SHOULD BE APPLIRD TO THE LABOR FOR THE INSTALLATION IF THERE IS NO INSTSLLSTION THEN THE FEE SHOULD STAY AT THE QUOTED PRICE ONLY More

great service! shuttle service could be better. Thanks to Mitch! this service was great! The parts were changed according to recall, and I was able to set up a car cleaning on the spot! thanks! T Thanks to Mitch! this service was great! The parts were changed according to recall, and I was able to set up a car cleaning on the spot! thanks! The shuttle service could be better. 45 min wait times! More

Time for scheduled maintenance! It was time to service the F150 and switch out the winter tires. Fiona was expecting me, with paper work ready to roll. Pick up was quick. Retorque of It was time to service the F150 and switch out the winter tires. Fiona was expecting me, with paper work ready to roll. Pick up was quick. Retorque of tires was done within minutes. I was offered coffee or water while I waited less than 5 minutes in my vehicle. More

Very efficient service. All issues were addressed and resolved within one visit. Friendly knowledgeable staff. Warranty item was researched and a solution was scheduled when All issues were addressed and resolved within one visit. Friendly knowledgeable staff. Warranty item was researched and a solution was scheduled when parts arrive. An excellent experience. More

Spring tune-up Fiona always takes the time to explain what needs to be done and why. If there are any extra concerns, I always get a phone call to make sure that I Fiona always takes the time to explain what needs to be done and why. If there are any extra concerns, I always get a phone call to make sure that I am aware of my options and prepared for the costs. Can't ask for more than that More

Regular maintenance I dropped of my car at end of day at like 6 pm and requested that my car be done early the next day. It was done really quick and with all service che I dropped of my car at end of day at like 6 pm and requested that my car be done early the next day. It was done really quick and with all service checks performed. Mich was great at explaining the details of the service. More

My March Experience with North Star Ford. North Star Ford is a professional efficient service center. They look after the servicing aspects of the vehicle, do an inspection, what is necessary North Star Ford is a professional efficient service center. They look after the servicing aspects of the vehicle, do an inspection, what is necessary to the vehicle and meet any specific requests that I had. No complaints whatsoever. More