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Northstar Ford Calgary - Service Centre
Calgary, AB
2,395 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,395 Reviews of Northstar Ford Calgary - Service Centre
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June 07, 2016
Great service Truck was in for it's second scheduled service visit, in on time and out at the promised time. No fuss just good service period. Truck was in for it's second scheduled service visit, in on time and out at the promised time. No fuss just good service period. More
by sddaniel
Verified CustomerEmployees Worked With
Mitch Coppieter
June 06, 2016
Can't fix anything Every time I take my vehicle there I end up having to then take it back a week later. This most recent time I had my regular service and my tires rota Every time I take my vehicle there I end up having to then take it back a week later. This most recent time I had my regular service and my tires rotated, now my engine won't overheat. The vehicle littearlly says; pull over now. Thanks Northstar. Last time I went in, I didn't even make it 1km down the road before my check engine light came on. My vehicle is a 2014 this shouldn't happen... my 1988 beat up truck was more reliable. To make things worse the service sucks. Last time I was there the shuttle driver got mad at me because apparently my drop off location was too close to the train station. He insisted I take the train and not the shuttle. So this time; I book my appointment, I'm assured by the person who did the booking that they supply train tickets...on the day of, no tickets...great. More
by RORY.SIDDALL
Employees Worked With
Fiona Rea
June 06, 2016
Oil Change and CD player fix I felt silly complaining about my CD player but Mitch let me know that it should absolutely be looked at, and he let me know that they were able to fi I felt silly complaining about my CD player but Mitch let me know that it should absolutely be looked at, and he let me know that they were able to fix it. It is nice that any concern is treated seriously and professionally :) More
by MELINDA.CASSIDY
Employees Worked With
I don't know who I spoke to on the phone when I made the appt and also when I picked my car up but both ladies were very helpful and friendly., Mitch Coppieter
June 06, 2016
Excellent service and advice I cannot say enough on how professional and knowledgeable the staff at Northstar are, especially my 'go to' service person Mitch. I feel that customer I cannot say enough on how professional and knowledgeable the staff at Northstar are, especially my 'go to' service person Mitch. I feel that customer service is paramount with all of the staff from the feedback I have received when having service done. In closing, I have dealt with Mitch on every service visits so far and he always exceeds my expectations. More
by JMCE2749
Employees Worked With
Received great information and service from behind the scenes mechanics - did not get their names ..., Mitch Coppieter
June 06, 2016
Car Service I have the extended service plan so no costs were charged for the routine service. My car was ready to pick up at he time promised. I have the extended service plan so no costs were charged for the routine service. My car was ready to pick up at he time promised. More
by LBGREEN0
Employees Worked With
Nathan Epp, Lynn Edwards
June 03, 2016
Great place! Fast service, everyone was very nice, car was done on time and some defects were found on warranty. Shuttle was fast both to and from dealership. Fast service, everyone was very nice, car was done on time and some defects were found on warranty. Shuttle was fast both to and from dealership. More
by JARROD HANSON
Employees Worked With
Mitch Coppieter
June 03, 2016
my trunk button was not working. Mitch was very polite and professional in assisting me to resolve our issue with the trunk button. Mitch also had a new Ford logo put onto the car as Mitch was very polite and professional in assisting me to resolve our issue with the trunk button. Mitch also had a new Ford logo put onto the car as the original had fallen off. Thank you for your help. More
by TRUDYB
Employees Worked With
Mitch Coppieter
June 03, 2016
Excellent Really friendly service received. Workmanship was 1st class. Vehicle was also really cleaned well. They are almost as good as the Quick lane in Fort Really friendly service received. Workmanship was 1st class. Vehicle was also really cleaned well. They are almost as good as the Quick lane in Fort McMurray. Good job. More
by GORDON.BAATJES
June 03, 2016
Miss communication cleared up. I am not from Calgary and was told how long my appointment should take. What I was not told was that my appointment was not the first in line so I wou I am not from Calgary and was told how long my appointment should take. What I was not told was that my appointment was not the first in line so I would have to wait most on the day. I was not prepared for that. The work was done very well as as early as possible to assist me in my wait. Dispite this the shop did very well. More
by ALec
Employees Worked With
Lynn Edwards
June 03, 2016
Great Experience as usual! Great experience, last covered work done on the full maintenance package and warranty (almost at 100K). Will continue to take my F-150 to Northstar a Great experience, last covered work done on the full maintenance package and warranty (almost at 100K). Will continue to take my F-150 to Northstar as the staff (Fiona mostly) really seems to be looking after my best interest and my truck. The only small issue I have is that Ford is a little pricey on the tires which is out of the Service groups control - Parts I hope you can adjust. Fiona, Rob and Nathan have always been fantastic and done their best to look after me even when I am a little demanding. Highly recommend that you take your vehicle there! More
by DESMOND
Employees Worked With
Nathan Epp, Fiona Rea, Rob Meade
