Northstar Ford Calgary - Service Centre
Calgary, AB
2,395 Reviews of Northstar Ford Calgary - Service Centre
service review Very efficient with regards to booking te service and asking for waiting appointment. Service was done effectively and on time as promised. Friendly Very efficient with regards to booking te service and asking for waiting appointment. Service was done effectively and on time as promised. Friendly staff. thank you More
Great and Friendly Service from Fiona Rea and all staff Called for check up and maintenance on my Ford Escape and Fiona was able to get my vehicle in the next day and informed me of the summer inspection sa Called for check up and maintenance on my Ford Escape and Fiona was able to get my vehicle in the next day and informed me of the summer inspection sale which I was very pleasantly surprised with. Had a couple of extra items they found while servicing and Fiona contacted me right away to explain and also recommend how to proceed. When I bring my vehicle to NorthStar Ford I trust that my car will be serviced properly and honestly. Thanks so much Fiona and all the rest of the service staff. More
rusty mustang I would say the repair to the car was done very well but I believe the rust on the car should have been covered by warranty considering the car has on I would say the repair to the car was done very well but I believe the rust on the car should have been covered by warranty considering the car has only 22000 k on it and kept very clean More
Fairly smooth except for shuttle pickup. I called the shuttle driver to pick me up at 4. He asked if I could make 3:30 for pick up . I said fine. I called him at 4:10 and asked if he was I called the shuttle driver to pick me up at 4. He asked if I could make 3:30 for pick up . I said fine. I called him at 4:10 and asked if he was coming. He said I be there right after the university pick up. He did not show up until 4:35. When he arrived, I said you are late. His response: The university pick up called him at at 340 for pick up. The driver made arrangements with me for pick up at 3:30. No apology....not acceptable service. More
Excellent service The staff was very friendly and helpful. They went above and beyond what they had to do. They made feel like I knew what I was doing. LOL The staff was very friendly and helpful. They went above and beyond what they had to do. They made feel like I knew what I was doing. LOL More
Excellent and dependable. Felt very welcomed. Personnel were friendly, courteous and knowledgeable. Aspects of service were explained. Assisted with service location. Offered a Felt very welcomed. Personnel were friendly, courteous and knowledgeable. Aspects of service were explained. Assisted with service location. Offered a coffee device while waiting. Promptly served upon arrival. More
Fiona Rea Fiona is amazing!! Fiona makes sure everything is pointed out and made clear to her customers and that all issues and concerns are addressed! T.Beaur Fiona is amazing!! Fiona makes sure everything is pointed out and made clear to her customers and that all issues and concerns are addressed! T.Beauregard More
we had our 37 000 km check up and all went as expected. All went as expected for the check up. We had also an alignment. We discovered a leak that was also repaired. The service was excellent as Fiona expla All went as expected for the check up. We had also an alignment. We discovered a leak that was also repaired. The service was excellent as Fiona explained very well what had to be done. The shuttle bus was also very appreciated. More
Excellent service as always! As usual, great service. Several phone calls throughout the day with updates, quick and easy ride home. All issues fixed and ready to go when I arri As usual, great service. Several phone calls throughout the day with updates, quick and easy ride home. All issues fixed and ready to go when I arrived. More
see below I'm from Fort McMurray, brought my vehicle in for service and signal light bulb on passenger side. Asked the rep to quote and call me with a price on I'm from Fort McMurray, brought my vehicle in for service and signal light bulb on passenger side. Asked the rep to quote and call me with a price on a spare key and fob because mine burnt in my home in the Mac, also asked if the mech could loosen the nut on my hitch so I could through it in the back of my truck. I didn't receive a call from serv.rep. picked my truck up, no quote for fob/key and tried to charge me 48.00 for loosening the nut on my hitch. Was not impressed at all. Cashier removed the 48.00 but I was not happy, who charges 48.00 to loosen a nut?? More