Northstar Ford Calgary - Service Centre

Maintenance and axel repair I have always received excellent customer service when I bring in the truck for service. I have dealt with Fiona many times and she continues to be I have always received excellent customer service when I bring in the truck for service. I have dealt with Fiona many times and she continues to be consistent in her customer service. The whole service department have been excellent. More

Quick and Professional My vehicle broke down near this dealership and I had it towed there, otherwise I would have never used this dealership as I live far south. They were My vehicle broke down near this dealership and I had it towed there, otherwise I would have never used this dealership as I live far south. They were professional and easy to deal with (I was having an awful day.) The breakdown was caused by a part that was covered under extended warranty, and they had the problem fixed incredibly quickly. I then added a few service requests, and the resulting work was completed before the end of the day. These guys are quicker than Maclin or Metro Ford (shhhhh). More

Extremely accomodating I am very pleased with the high level of customer service. I came in to make an appointment. Not only did they take my Ford Edge in , but I was also g I am very pleased with the high level of customer service. I came in to make an appointment. Not only did they take my Ford Edge in , but I was also given a quote for repairs that were needed. More

Always great servixe These guys have amazing service advisors, a great service manager and the techs are wonderful too! I still wish they had a new service building becaus These guys have amazing service advisors, a great service manager and the techs are wonderful too! I still wish they had a new service building because it's always jammed packed with vehicles so maybe if I keep complaining about that one thing they'll move to a bigger space LOL this is my home dealership and I recommend them to everyone. More

Thanks to Colin and the gang at Northstar Ford collision sho I must write a review for my experience with the body shop bunch at the Calgary shop. My warranty issues were dealt with in an efficient and professi I must write a review for my experience with the body shop bunch at the Calgary shop. My warranty issues were dealt with in an efficient and professional manner. The repair looks better than factory! The Cochrane outfit also personally took the time to assist me with a ride, kudos to Brian, the sales manager in Cochrane, and detailed my truck before I got it back. It was as clean as the day I drove it off the lot. More

Regular Service Dropped off my Edge for it's regular service. I was told i would be ready for pick up in 1.5 hours and it was ready for pick up in 1.5 hours. No up-s Dropped off my Edge for it's regular service. I was told i would be ready for pick up in 1.5 hours and it was ready for pick up in 1.5 hours. No up-selling, service rendered was the service I expected. More

great Sales and services are very good teams with full of knowledge and experience. We are happy and satisfied. We will advise people to try the Northstar l Sales and services are very good teams with full of knowledge and experience. We are happy and satisfied. We will advise people to try the Northstar location for similar and great experience. More

25000 km service Brittany was excellent and explained everything well. Car was ready when promised and the call to advise that service was complete was very thorough. Brittany was excellent and explained everything well. Car was ready when promised and the call to advise that service was complete was very thorough. The need for a minimum length of this review is a bit silly. More

Excellent Very kind and understanding. Mitch was a pleasure to deal with. I wish more people were like him. Thank you Mitch for going out of you way Appreciate Very kind and understanding. Mitch was a pleasure to deal with. I wish more people were like him. Thank you Mitch for going out of you way Appreciate all you did More

They understand the warranty At the service a severe problem occurred. The IPC module failed. No loaner to replace a truck that has to tow. Why sell extra warranties if you can't At the service a severe problem occurred. The IPC module failed. No loaner to replace a truck that has to tow. Why sell extra warranties if you can't honor them? More