Northstar Ford Calgary - Service Centre

Above and Beyond The customer service was outstanding. Cassandra and Rob went above and beyond what they were required to do. As well they made me and my daughter feel The customer service was outstanding. Cassandra and Rob went above and beyond what they were required to do. As well they made me and my daughter feel welcome and comfortable from the moment we arrived. I wouldn't go any where else for service. More

Great Service Good service, Mitch got my truck out for me to use after some of the repairs were done and then booked it in again and was out in a day with the next Good service, Mitch got my truck out for me to use after some of the repairs were done and then booked it in again and was out in a day with the next appointment. but would be nice to have drive in appointments slots too More

not too bad Go all service done, no problems there, just little details that leave a touch of a sour taste. Asked to get my vehicle done by 3pm (allowing for 8 h Go all service done, no problems there, just little details that leave a touch of a sour taste. Asked to get my vehicle done by 3pm (allowing for 8 hours to do an oil change and bolt on snow tires) because I had to get kids from school. Sent me away thinking this should be fine, but the deadline was missed, and I had to make other arrangements. I left the shop with the impression they rushed through my job to get me on my way. The job sheet asked for old tires bagged and they were not, so I had to request and bag them myself. On the positive, they were courteous, didn't leave it a mess, and even drove it to the front door for me. Mitch is a good guy and easy to talk to - good front end guy. More

Found the sneaky leak in my tire. I couldn't find the tire leak with soap and water. But Northstar ford did. Bead leak and a staple. Oil change too. Smooth shuttleserice. Quick attent I couldn't find the tire leak with soap and water. But Northstar ford did. Bead leak and a staple. Oil change too. Smooth shuttleserice. Quick attentionccin the service drivethrough. More

Service was great Problem with brakes identified As well a problem with transfer case leak that would take longer time . Mitch was quick to o form. Advised us of speci Problem with brakes identified As well a problem with transfer case leak that would take longer time . Mitch was quick to o form. Advised us of special On brake flush which we took advantage of. Edge was soon due for service so had that accomplished as well. More

Good friendly service Cassandra checked in my car & thoroughly explained the service my car was due for. I waited at the dealership with my dog. All staff had to give my Cassandra checked in my car & thoroughly explained the service my car was due for. I waited at the dealership with my dog. All staff had to give my dog a pet & were friendly. Cassandra explained what was done to my car. Good experience. Nathan, who sold me my car, greeted me and chatted for a short time. Was nice to be remembered. More

Service department Well organized department, efficient and helpful. Service adviser called promptly when additional repair items/issues were found upon doing the actual Well organized department, efficient and helpful. Service adviser called promptly when additional repair items/issues were found upon doing the actual work. Have brought all three of our Ford vehicles at various times (and will continue to) as all receive(d)the same quality servicing. My compliments on a well run department. More

Always perfect. Excellent service as always in fact almost perfect. Cassandra proved to be an excellent service agent that met all my needs. Service was done quickly Excellent service as always in fact almost perfect. Cassandra proved to be an excellent service agent that met all my needs. Service was done quickly and caused no delays in my day. More

Brittany Above and beyond Because my problem with my F150 was recurrent and therefore inconvenient, Brittany went out of her way to see that I was taken care of and made the wh Because my problem with my F150 was recurrent and therefore inconvenient, Brittany went out of her way to see that I was taken care of and made the whole experience a joy. More

Excellent work As soon as I walk in, Rob and the service advisors know who I am and are very friendly. They never make me wait and are always asking me if there is a As soon as I walk in, Rob and the service advisors know who I am and are very friendly. They never make me wait and are always asking me if there is anything they can do to enhance my experience. More