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Northstar Ford Calgary - Service Centre

Calgary, AB

4.0
2,396 Reviews

2,396 Reviews of Northstar Ford Calgary - Service Centre

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December 02, 2016

Service The charges for some of the parts and service was exorbitant when one compares to other retailers selling the same original equipment parts and servic More

by INDUSHOMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not listed
December 02, 2016

Great service There was no runarounds, spoke to 1 person Brittany for all the work, There was a need for a second appointment that was due to a part (tire) not avai More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2016 -

Northstar Ford Calgary responded

We’re happy to hear you had a great service experience with us! Thank you for the kind review.

December 01, 2016

Great Service, Friendly Staff. Everything went like clock work from booking the appointment online, to dropping the vehicle off, detailing what I wanted serviced, shuttle to and fro More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
December 01, 2016

Goodservice,costs and work done were as explained beforehand Good service, costs and work done were as explained beforehand. Invoice is a bit hard to follow. Every time I take the c-train from downtown to More

by NEIL_MILNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch??
December 01, 2016

Oil Change and Winter Tire Installation - Nice Work I dropped my truck off for winter tire installation and an oil change. Everything was done quite fast. The only thing I can criticise is that my sum More

by GCARELSE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2016

Great experience! Cassandra is amazing! She worked hard to get my vehicle fixed in a timely manner. She is always so cheerful and it was actually a nice experience to h More

by SGLANNEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
December 01, 2016

F150 Servicing Your staff was friendly through the appointment booking, service and payment process. Phone calls were promptly made and service thoroughly explained More

by BJDOWNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Jan 03, 2017 -

Northstar Ford Calgary responded

No problem! We love providing our customers with a quality service experience. Thanks again for your great review!

December 01, 2016

Efficient service The appointment was easy to book. the service was orderly, short, and well explained. I appreciate the safety check, that was performed. The waiting More

by Red collar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Jan 03, 2017 -

Northstar Ford Calgary responded

We love providing a convenient service experience for our customers. Thanks again for your feedback!

December 01, 2016

efficient, friendly staff Made my appointment, fixed the issue and picked my vehicle up later that day. Friendly staff and shuttle driver. No issues and everything was fixed. More

by HANDZIUKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Jim., Cassandra Walker
Jan 03, 2017 -

Northstar Ford Calgary responded

Thank you for your great review. We're glad to hear that there were no further issues. See you again soon!

November 30, 2016

Don't like being treated like I am totally incompetent I brought my vehicle in for a few things but one was that the washer fluid level light won't go off. They phoned and told me washer fluid level was lo More

by LEAH.KENNEDY
Recommend Dealer
No
Employees Worked With
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