Northstar Ford Calgary - Service Centre
Calgary, AB
2,396 Reviews of Northstar Ford Calgary - Service Centre
Service The charges for some of the parts and service was exorbitant when one compares to other retailers selling the same original equipment parts and servic The charges for some of the parts and service was exorbitant when one compares to other retailers selling the same original equipment parts and service. More
Great service There was no runarounds, spoke to 1 person Brittany for all the work, There was a need for a second appointment that was due to a part (tire) not avai There was no runarounds, spoke to 1 person Brittany for all the work, There was a need for a second appointment that was due to a part (tire) not available was no fault of dealer they did more than expected to have other options availible. More
Great Service, Friendly Staff. Everything went like clock work from booking the appointment online, to dropping the vehicle off, detailing what I wanted serviced, shuttle to and fro Everything went like clock work from booking the appointment online, to dropping the vehicle off, detailing what I wanted serviced, shuttle to and from work, speedy payment when I picked my vehicle up. All the staff are friendly and up beat. It's almost like they're happy at work. More
Goodservice,costs and work done were as explained beforehand Good service, costs and work done were as explained beforehand. Invoice is a bit hard to follow. Every time I take the c-train from downtown to Good service, costs and work done were as explained beforehand. Invoice is a bit hard to follow. Every time I take the c-train from downtown to pick up my vehicle, it has been freezing cold. Maybe Northstar could offer a shuttle service from the doors of the train station to your building. It's a short walk but can be freezing and is always windy. More
Oil Change and Winter Tire Installation - Nice Work I dropped my truck off for winter tire installation and an oil change. Everything was done quite fast. The only thing I can criticise is that my sum I dropped my truck off for winter tire installation and an oil change. Everything was done quite fast. The only thing I can criticise is that my summer tires have hub caps, and they usually put them back on the tires after taking them off to put the winter tires on. This time they did not do this; the hub caps were left in a stack in my truck. More
Great experience! Cassandra is amazing! She worked hard to get my vehicle fixed in a timely manner. She is always so cheerful and it was actually a nice experience to h Cassandra is amazing! She worked hard to get my vehicle fixed in a timely manner. She is always so cheerful and it was actually a nice experience to have to leave my vehicle for the day. More
F150 Servicing Your staff was friendly through the appointment booking, service and payment process. Phone calls were promptly made and service thoroughly explained Your staff was friendly through the appointment booking, service and payment process. Phone calls were promptly made and service thoroughly explained and discussed. Thank you. More
Efficient service The appointment was easy to book. the service was orderly, short, and well explained. I appreciate the safety check, that was performed. The waiting The appointment was easy to book. the service was orderly, short, and well explained. I appreciate the safety check, that was performed. The waiting area was nice. More
efficient, friendly staff Made my appointment, fixed the issue and picked my vehicle up later that day. Friendly staff and shuttle driver. No issues and everything was fixed. Made my appointment, fixed the issue and picked my vehicle up later that day. Friendly staff and shuttle driver. No issues and everything was fixed. More
Don't like being treated like I am totally incompetent I brought my vehicle in for a few things but one was that the washer fluid level light won't go off. They phoned and told me washer fluid level was lo I brought my vehicle in for a few things but one was that the washer fluid level light won't go off. They phoned and told me washer fluid level was low. I said no as this has been going on for 6 months +. They argued with me that this was the issue. Low and behold when I picked up my vehicle and left the washer fluid light came back on with a full tank of washer fluid... Now I have to bring it back in which is convenient for no one when I am working full time, need my vehicle for work and have three little children. More