Northstar Ford Calgary

Easy. Efficient. Expert Service for my Ford Fusion Getting service for my Ford Fusion is so easy at North Star Ford. It's easy to get a convenient appointment that fits my schedule, and options to wai Getting service for my Ford Fusion is so easy at North Star Ford. It's easy to get a convenient appointment that fits my schedule, and options to wait or a shuttle service are offered. The service advisors are always helpful and knowledgeable, and at my last visit, Cassandra Walker confirmed my previous experience. She advised me of my service and offered two other services that were due - with no pressure. The checking in was quick and efficient, and I had a call from Cassandra later in the day to say my car was ready for pick up. I feel confident my car is ready for another Calgary winter and that regular service at North Star Ford is worth it. Thank you again for the experience. Well done North Star Ford! More

Service Had my Edge serviced. I deal with Fiona who has always provided a high level of service. Pleasure to deal with her and the rest of the service crew. Had my Edge serviced. I deal with Fiona who has always provided a high level of service. Pleasure to deal with her and the rest of the service crew. More

Maintenance Everyone is always friendly and I always know my car is going to be in the best of hands. My only criticism is that I always have to phone to check on Everyone is always friendly and I always know my car is going to be in the best of hands. My only criticism is that I always have to phone to check on the status. My car is always done without my having gotten a phone call. More

Cassandra was great! Cassandra was great and I really appreciated her open communication and staying late for my pick up. All went very well and my truck is running great Cassandra was great and I really appreciated her open communication and staying late for my pick up. All went very well and my truck is running great. More

Service for edge sport Good service, quick and efficient. Great August service deal and got the car back as promised. I was not expecting such a good price for the service. Good service, quick and efficient. Great August service deal and got the car back as promised. I was not expecting such a good price for the service. Wanted a set of wheel locks which they did not have in stock More

Excellent service I've come in about 4 times for different things and about 3 diff times to get air in my tire to hold my off until I could get some money together to f I've come in about 4 times for different things and about 3 diff times to get air in my tire to hold my off until I could get some money together to fix it. Excellent service, treated awesomely, including the shuttle. Sorry I don't know all the people's names who helped. Many of them over the last couple of weeks. More

Great service was completed as required, no issues. Engine service light required a second visit after just completion of oil change. Issue was not related and required work that was covered on my warra Engine service light required a second visit after just completion of oil change. Issue was not related and required work that was covered on my warranty. No issues! More

Easy access, professional, detailed analysis, good info They made the repair process easy from arranging the appointment, to analysis, to getting home, lots of information sharing, excellent. Appears to be They made the repair process easy from arranging the appointment, to analysis, to getting home, lots of information sharing, excellent. Appears to be excellent repair so far. More

Excellent service. Service Rep was courteous, knowledgeable and provided updates as soon as she was provide with results. Service techs were able to diagnose problems an Service Rep was courteous, knowledgeable and provided updates as soon as she was provide with results. Service techs were able to diagnose problems and repair issues in a timely manner. More

Prompt service but cost was more than quoted Latch on rear lift door of Ford Escape did not release/open by manual switch or Fob. Service was prompt to release and replace the rear door latch. Latch on rear lift door of Ford Escape did not release/open by manual switch or Fob. Service was prompt to release and replace the rear door latch. We were disappointed that final cost was $66 more than total cost quoted on tel. for shop materials and gst. These items should have been included in quoted cost. Shop labour rate was high. More