Northstar Ford Calgary

Regular service and detailed Booked last minute for service and detailing. Was able to get in with out any issues. Was notified as soon as it was done and was given a great deal o Booked last minute for service and detailing. Was able to get in with out any issues. Was notified as soon as it was done and was given a great deal on the detailing. More

Scheduled Oil Change Fiona was able to book me in on short notice. She always goes out of her way to meet my needs. She noticed some damage on my door and took it upon h Fiona was able to book me in on short notice. She always goes out of her way to meet my needs. She noticed some damage on my door and took it upon herself to get me a repair quote. I always enjoy my trip to Northstar Ford and never have to wait long for the shuttle. More

Awesome Customer Service!!!! Excellent and efficient service of checking in for appointment. Understanding the issues at hand and recommendations of further actions. Very knowledg Excellent and efficient service of checking in for appointment. Understanding the issues at hand and recommendations of further actions. Very knowledgeable of parts needed and excellent service. More

Great Service Have been coming to this Dealership for over 3 years to get my F150 serviced, every time I go there the service has been wonderful, the employees go o Have been coming to this Dealership for over 3 years to get my F150 serviced, every time I go there the service has been wonderful, the employees go out of their way to accommodate you. You could not find a better Dealership & group of Employees More

Service centre The service centre is professional and helpful. My service was done in just over an hour. I was on my was. The staff suggested items that were covered The service centre is professional and helpful. My service was done in just over an hour. I was on my was. The staff suggested items that were covered in my service package that would not have thought of. More

My Ford Escape 2014 service Great service by Cassandra. Very articulate, tells you like it is and does not outsell you like others do. She provides quality customer service. I wi Great service by Cassandra. Very articulate, tells you like it is and does not outsell you like others do. She provides quality customer service. I will definitely prefer to use her next time. More

Winter tires switch over They tempt you to do the service there based on $26.00 quote and then they charge you $117.00! What a misleading quote and bad customer service! So di They tempt you to do the service there based on $26.00 quote and then they charge you $117.00! What a misleading quote and bad customer service! So disappointed! More

Service Center Feeds Dealership I appreciate the fact that a ford dealership operates to sell and service vehicles and tries to operate in the black. My wife and I have suffered deva I appreciate the fact that a ford dealership operates to sell and service vehicles and tries to operate in the black. My wife and I have suffered devastating injury and disease which crippled our business and lives so when we come to your dealership with a problem to be fixed we don't expect our vehicle to come out of your service bay with new problems that were not there when we took the vehicle in. We are devastated by the new problems our vehicle has every time we bring it into your service bay. More

Vehicle service was okay but lacking on the customer side. When booking the appointment we were told that if we dropped the car off at 7am the shuttle would get me to work on time by 8. Dropped the car off on When booking the appointment we were told that if we dropped the car off at 7am the shuttle would get me to work on time by 8. Dropped the car off on time, waited for 40 mins for the shuttle that didn’t show up and ended up having to take cab :/ More

My car was not repaired My car was left for two whole days and they could not fix terrible squealing whenever I backed up and told me it was caused by the weather, humid and My car was left for two whole days and they could not fix terrible squealing whenever I backed up and told me it was caused by the weather, humid and cold! Which neither has been relevant in the past month. More