Northstar Ford Calgary

Ford F150 Service What more can I say about Northstar service and Cassandra. Both have been excellent to deal with. Dropped off my truck early and got it back earlier What more can I say about Northstar service and Cassandra. Both have been excellent to deal with. Dropped off my truck early and got it back earlier than expected. I would recommend these guys for all your service requirements. Cassandra has been an absolute pleasure to deal with for the past 3 years I have been going there. More

Great service Great service, starting with the friendly Cassandra. I dropped my truck off early Am and it was done within a couple hours. Hourly rate is a little s Great service, starting with the friendly Cassandra. I dropped my truck off early Am and it was done within a couple hours. Hourly rate is a little steep, truck only has 50,000 km and the work that was needed in my opinion shouldn’t have already been an issue. More

Excellent customer and advisory services Advisory staff is awesome. Customer focused and provide appropriate service advice. It is very easy and quick to get the appointment. Highly recommend Advisory staff is awesome. Customer focused and provide appropriate service advice. It is very easy and quick to get the appointment. Highly recommended and reliable More

Service. Cassandra my Service Advisor was very helpful and explained everything thoroughly. When my truck was completely she phoned me right away and explained Cassandra my Service Advisor was very helpful and explained everything thoroughly. When my truck was completely she phoned me right away and explained my invoice to me. More

Very good service advisors. Really good and helpful service advisors who “receive in” you and the vehicle. They keep you in touch with good explanations. This service was quic Really good and helpful service advisors who “receive in” you and the vehicle. They keep you in touch with good explanations. This service was quicker than expected. I will, however, not buy from here in a few months time as they refuse to shuttle me home as the salesman promised they would. More

Running Light Repair Thought the repair service over all was great. Given how long it took to identify the actual problem, obviously Ford has a lot of work to do in making Thought the repair service over all was great. Given how long it took to identify the actual problem, obviously Ford has a lot of work to do in making wiring and electrical problems more easily identifiable. More

Good Experience with Tire and Rim Platinum Service When I bought my F150, Northstar Ford included a Tire and Rim Platinum Service... which I thought I would never need. Well... back in the summer on t When I bought my F150, Northstar Ford included a Tire and Rim Platinum Service... which I thought I would never need. Well... back in the summer on the way to our camping trip on Vancouver Island I got a nail in my trailer tire, fixed it and thought nothing further of it. What I didn't know was that I had also got a nail in my truck tire. Since the summer, I had noticed that the left rear tire would lose enough air to require filling ever couple of months. After the same tire running low three times in a row I finally got the hint that something was amiss. As luck would have it, this happened the day before the Platinum Tire service was to expire. I went online to get a service appointment. But, it was going to be after the expiry of the contract. I called in and explained the situation and the service representative got me in right away... the tire was fixed (no charge to me!)... and I was very happy! Thanks again Northstar Ford! More

General service Quick service, great warranty work repairs, customer service personnel are very friendly and so not try and over sell any additional work that is not Quick service, great warranty work repairs, customer service personnel are very friendly and so not try and over sell any additional work that is not needed. More

Christmas Service Another great service from Northstar Ford, from start to finish. Always get made to feel welcome whenever I drop my vehicles off for service. Had it d Another great service from Northstar Ford, from start to finish. Always get made to feel welcome whenever I drop my vehicles off for service. Had it detailed this time, great job. Thanks More

Work done F150 Cassandra is very easy to work with. I like her honesty and professionalism. She keeps you informed at all times. Great work. That all for now Cassandra is very easy to work with. I like her honesty and professionalism. She keeps you informed at all times. Great work. That all for now More