Northstar Ford Calgary

96 km service Brought the car for 96 km service, the service advisor recommended to the the car check for $99. Ford found a leak in the coolant pump and recommende Brought the car for 96 km service, the service advisor recommended to the the car check for $99. Ford found a leak in the coolant pump and recommended to replace the pump and flush the coolant, but the car need to stay over night. I requested to schedule a 2nd visit the next day (actually 4 days later as it was a long weekend). The service completed on the promised time and I have no issue about it, just broke (service plus pump replacement/coolant flush cost me over $1100) Otherwise I am satisfied with the work. More

Great Service from the body shop Had to take my SUV into the body shop after an accident. The car took a long time to get repaired but due to waiting for a part to be ship. George kep Had to take my SUV into the body shop after an accident. The car took a long time to get repaired but due to waiting for a part to be ship. George kept me up to date on status of repairs and was quick to respond to my emails. When I picked up my SUV was cleaned (detailed) looked amazing and was a great surprise!! The repairs and body work have it looking new again!!! All the folks in the body shop were great!! More

2016 F150 Supercrew Issues The service advisor at Northstar Ford was very courteous, professional and helpful. They do their best to make sure the appointment fits your schedul The service advisor at Northstar Ford was very courteous, professional and helpful. They do their best to make sure the appointment fits your schedule. The technicians were able to locate and repair a couple of issues that a previous dealership (the dealership from where it was purchased) could not/would not repair. The resolution of those issues is appreciated. Unfortunately this truck still has a number of ongoing issues (5 and counting ) that are still outstanding. The technicians have not been able to replicate, identify and diagnos these issues as they are electronic in nature. These issues make the ownership of this vehicle frustrating and unpleasant as the truck has been in 6 different times for repair work within 23,000km. That being said I definitely appreciate the professional interaction with Northstar staff. More

Professional and pleasant experience. Every time I've serviced my vehicle here, I was was treated fairly. They have earned my trust. It was convenient too. I enjoyed the free coffee and t Every time I've serviced my vehicle here, I was was treated fairly. They have earned my trust. It was convenient too. I enjoyed the free coffee and the ride offer. More

Great Service Fiona was very friendly and helpful in regards to service on my vehicle and was able to point me towards a salesperson to talk to about a new vehicle Fiona was very friendly and helpful in regards to service on my vehicle and was able to point me towards a salesperson to talk to about a new vehicle More

Tire Change I learned from the inspection done the last time I was in the dealership that the tread on my tires was getting low and I should replace them soon. I I learned from the inspection done the last time I was in the dealership that the tread on my tires was getting low and I should replace them soon. I bought some tires online and brought them to the dealership to be installed. Dropped off the vehicle at 8:00AM and it was done before noon. Tires were installed, balanced and inflated to spec. I could not be happier. Also it goes with saying that Fiona is the best in that service department. More

scheduled maintenance All staff were very friendly and helpful. Work was completed quickly, I had a issue with my Battery and it was taken care as well. I would recommend u All staff were very friendly and helpful. Work was completed quickly, I had a issue with my Battery and it was taken care as well. I would recommend using the Northstar service team. More

Best in town Had an issue with my truck that could have been considered out of warranty, but Fiona made sure to take care of it as a warranty covered problem. Lov Had an issue with my truck that could have been considered out of warranty, but Fiona made sure to take care of it as a warranty covered problem. Love the work they do, always very happy... More

Oil change Great service, had me on and out in 1.5 hrs. Provided review on service that was completed. I woukd recommend North star for again. Great service, had me on and out in 1.5 hrs. Provided review on service that was completed. I woukd recommend North star for again. More

Service Over all a good experience could have haf more updates during my trucks visit a little communication goes a long way i would say more but overall it Over all a good experience could have haf more updates during my trucks visit a little communication goes a long way i would say more but overall it was goid More