Northstar Ford Calgary

Successful visit to Northstar I took my car in for a Safety recall, oil change and to have my winter tires put on. There was also a problem with the tailgate not opening. The work I took my car in for a Safety recall, oil change and to have my winter tires put on. There was also a problem with the tailgate not opening. The work was all done efficiently as usual. More

F350 repair Work was done and got vehicle when promised. Replaced the turbo on my diesel and fixed a turbo oil leak. Parts arrived in a day. Work was done and got vehicle when promised. Replaced the turbo on my diesel and fixed a turbo oil leak. Parts arrived in a day. More

Excellent Followup Service Our F350 needed an additional follow up appointment (wheel alignment) to complete the service program. Like our previous appointment last week, the Our F350 needed an additional follow up appointment (wheel alignment) to complete the service program. Like our previous appointment last week, the service team got us in quickly and had us back on the road in short order. The team kept me posted on progress while I waited in the lounge. Kudos to our primary service advisor, Cassandra Walker and her alternate, Fiona Rea, for having the paperwork ready for our arrival and getting the truck into the work bay first thing in the morning. That kind of service is greatly appreciated. More

Oil Change I called at around 9am the morning of my oil change and Jennifer was able to get me a 10:30am appointment and my vehicle was ready by 11:45am. AMAZING I called at around 9am the morning of my oil change and Jennifer was able to get me a 10:30am appointment and my vehicle was ready by 11:45am. AMAZING Customer Service More

quick professional friendly totally awesome service I'm from Ontario . . . needed service and didn't know where to go. I am extremely happy I chose Northstar Ford in Calgary!! The job was completed p I'm from Ontario . . . needed service and didn't know where to go. I am extremely happy I chose Northstar Ford in Calgary!! The job was completed promptly and I was on the road again on vacation without a worry!! More

Scheduled Maintenance I have been using this Service centre for years with multiple Ford vehicles. My recent service was a simple oil change, tire rotation, multi point in I have been using this Service centre for years with multiple Ford vehicles. My recent service was a simple oil change, tire rotation, multi point inspection and change of wiper blades. I was without vehicle for less than 1 hour. Service was excellent and Cassandra was professional and friendly as always. More

The Service staff were great! Liane in service portrayed the epitome of customer service. She kept me updated on my vehicle service status and really took the time to listen. She m Liane in service portrayed the epitome of customer service. She kept me updated on my vehicle service status and really took the time to listen. She made an unexpected difficult experience (vehicle damage while travelling to see an ill family member) very smooth! I can not say enough about how accommodating she was! She's an asset to your company and projects a high level of courtesy, common sense, and professionalism while representing the company! Well done! More

Best Service Ever Out of town from BC, Engine light came on, we called and explained that we needed service as soon as possible, to continue our trip. We were told to b Out of town from BC, Engine light came on, we called and explained that we needed service as soon as possible, to continue our trip. We were told to bring the truck right in and they would look at it. No only did they look at it, they replaced a Cat before the end of the day! What a team they have! Thank You Jennifer and team! Rande Young More

Satisfied I am satisfied with the service. A bit more expensive but all dealers are more expensive than non-dealer shops but you get a better customer experien I am satisfied with the service. A bit more expensive but all dealers are more expensive than non-dealer shops but you get a better customer experience and convenience (complimentary rides, updates, etc.). Would have given it another star but I had a harrowing experience from the last service. Took out the vehicle after regular maintenance and the vehicle stalled a few kilometers from the shop in the middle of a major street. I was afraid of the fast moving vehicles behind me might hit the vehicle. I was able to restart the vehicle after a minute or so and went back to the dealer. The service manager was very accommodating but couldn't really say what was going on. It never occurred days after but I am worried it might. More

Regular Maintenance Another satisfied service with NorthStar Ford. The folks in the service department are always very friendly. I also popped into the parts area to pick Another satisfied service with NorthStar Ford. The folks in the service department are always very friendly. I also popped into the parts area to pick up some touch up paint. Gentleman there was very helpful. More