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Northstar Ford Calgary

Calgary, AB

4.0
2,691 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,691 reviews

September 28, 2018

Very bad service Service consultant did not take the request properly and serviced what did not want and missed service what I requested to do. Bad experience for th More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Fjellstad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Walker
Oct 01, 2018 -

Northstar Ford Calgary responded

We are sorry to hear that your most recent experience with our dealership did not go as planned. We would like to follow up with you regarding your service experience. It’s our goal to provide the best experience possible. Please contact us our service manager Rob Meade at 403-239-1115 if you wish to speak further. Thank you!

September 27, 2018

Friendly fast and efficient Everything was explained clearly. I knew what I was getting and how much it was costing. Very polite and friendly staff. It all went very smoothly and More

by ANNEOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We appreciate your business and hope that you will continue to visit us in the future.

September 26, 2018

Very Friendly Staff! Fiona always takes the time to go over everything that needs to be done or that is recalled on my vehicle. She always includes the other service write More

by Kevin Brown
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona Rea
Oct 01, 2018 -

Northstar Ford Calgary responded

Thank you for the five-star review! We are happy to hear that Fiona continues to provide you with top-level service. We hope that you will continue to visit NorthStar Ford Auto Group in the future for all of your automotive needs.

September 26, 2018

Very thorough and explained all service to me. Highly recommend Northstar Service dept. It was nice to be greeted in a friendly manner by Fiona While being served. A family feel to start my day o More

by beverley39
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2018 -

Northstar Ford Calgary responded

Thank you for the positive review! We are happy to hear that your experience at NorthStar Ford Auto Group went so well. We hope that you will continue to visit us for all of your automotive needs in the future.

September 25, 2018

Very efficient and job well done at a reasonable price Friendly and helpful staff. Professional job done at a fair price. Clean car when finished. Not heavy sales pressure. Very pleasant experience More

by KEITHCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Argyle, Rob Meade, Cassandra Walker
Sep 25, 2018 -

Northstar Ford Calgary responded

Thank you for the five-star review, it means a great deal to us. We hope that you will continue to visit NorthStar Ford Auto Group for all of your automotive needs in the future. Thank you!

September 25, 2018

Efficient. In my experience, the service center is always very efficient. They serviced, diagnosed, and fixed my vehicle in just a few hours. They replaced a s More

by DSOVDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer - service advisor, Tom - Shuttle driver, Cassandra Walker
Sep 25, 2018 -

Northstar Ford Calgary responded

Thank you for your continued business, it means a great deal to us at NorthStar Ford Auto Group. We hope that you will continue to utilize the various services that we offer in the future.

September 25, 2018

Overall Great Booked an appointment to get some work done on the sunroof. I guess when they booked the appointment they forgot to call the upholstery guy and wasn’t More

by TAUJA.WHELAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Northstar Ford Calgary responded

We are sorry to hear that your appointment did not go as planned. We greatly appreciate your feedback as we work to provide our customers with top-level service. We hope that you will continue to visit NorthStar Ford Auto Group in the future for all of your automotive needs.

September 24, 2018

Regular Service on F150. It was an excellent overall experience. The service staff was friendly, helpful and courteous and went through the work to be one on the vehicle with More

by rkutzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea and the cashier.
Sep 25, 2018 -

Northstar Ford Calgary responded

Thank you for the positive review! We are pleased to hear you had a great experience during your visit to our service department. We hope that you will continue to utilize all of our services in the future.

September 24, 2018

Service and detailing Took my truck in for it's scheduled service, also asked to have the rubber for my box cover be re-glued and the support to hold cover up be adjusted. More

by TMUDRYK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Northstar Ford Calgary responded

Your business means a great deal to our dealership. We are happy to hear that you are pleased with the platinum detailing. We hope that you will continue to visit us in the future for your detailing and service needs.

September 24, 2018

North Star Came in to get an oil change and winter tires switched on. Service was quick and everything done as I expected. Very happy with the service. More

by CRIVET87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 25, 2018 -

Northstar Ford Calgary responded

Thank you for the positive review! We are happy to hear that your oil change and tire swap went so well. We hope that you will continue to visit us for all of your automotive needs in the future.

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