Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Good Service Very good service, at time, and very friendly, the shuttle was very good too, picked me up at time, and was very friendly too , for the day. Very good service, at time, and very friendly, the shuttle was very good too, picked me up at time, and was very friendly too , for the day. More
Regular Maintenance and Tire Change Service was quick and friendly. Any concerns are dealt with without arguments. Back for wheel torque... no waiting or appointment needed. I recommend Service was quick and friendly. Any concerns are dealt with without arguments. Back for wheel torque... no waiting or appointment needed. I recommend this dealership. More
Faster than expected The service department was extremely thorough in doing my services on my truck and had it done at least an hour before I was expecting it to be ready. The service department was extremely thorough in doing my services on my truck and had it done at least an hour before I was expecting it to be ready. More
Great service. Great buying experience. Enjoyable overall buying experience. No pressure process where it was evident that the team wanted to educate me about the vehicle rather than simply Enjoyable overall buying experience. No pressure process where it was evident that the team wanted to educate me about the vehicle rather than simply make a sale. The price was right, the service was good and the vehicle is amazing. More
Disappointing Treatment of Long Term Customer Have been a service customer at this dealership since 2013 and have my tires stored there. Today they advise that they will not shuttle me anymore to Have been a service customer at this dealership since 2013 and have my tires stored there. Today they advise that they will not shuttle me anymore to Strathcona and that my recall part from 2016 would have to be ordered and won't be here till Xmas - after requesting this part be ordered once it became available back in April. Very disappointed in their client service. I won't be buying a new vehicle here - why would I if I can't get customer care. More
Excellent Care for Client. It's always a shock when you have to replace an engine, Jennifer and team took care of us from a rental to keep me going on my normal daily routine to It's always a shock when you have to replace an engine, Jennifer and team took care of us from a rental to keep me going on my normal daily routine to installing a brand new engine within a 2 day time frame. The communication was second to none on all fronts, excellent work!!! More
Welcome Repeat Customers Whether it is warranty work, body touch ups or a simple oil change, friendly faces greet & recognize me as a repeat customer. Liane and Fiona in Serv Whether it is warranty work, body touch ups or a simple oil change, friendly faces greet & recognize me as a repeat customer. Liane and Fiona in Service are great. Clayton, Nathan, and Rob are all professional and respond to questions & concerns quickly and efficiently. Maureen and George in the body shop were excellent. Too bad the body shop has closed. It was really convenient having them on-site. I highly recommend this location. More
Very bad service Service consultant did not take the request properly and serviced what did not want and missed service what I requested to do. Bad experience for th Service consultant did not take the request properly and serviced what did not want and missed service what I requested to do. Bad experience for the second time. Staff not friendly. Sorry no more visits from me for this location. More
Friendly fast and efficient Everything was explained clearly. I knew what I was getting and how much it was costing. Very polite and friendly staff. It all went very smoothly and Everything was explained clearly. I knew what I was getting and how much it was costing. Very polite and friendly staff. It all went very smoothly and was a very speedy service More
Very thorough and explained all service to me. Highly recommend Northstar Service dept. It was nice to be greeted in a friendly manner by Fiona While being served. A family feel to start my day o Highly recommend Northstar Service dept. It was nice to be greeted in a friendly manner by Fiona While being served. A family feel to start my day off in a positive way, thank you all, More