Northstar Ford Calgary

Best place for service! Fiona really takes care of me every time I bring my truck in for service! She makes it the best experience and I know she cares about me and my truck Fiona really takes care of me every time I bring my truck in for service! She makes it the best experience and I know she cares about me and my truck More

Great Service Great service, they were efficient, Brittany came to me in the waiting area so I wouldn’t have to go back up the stairs with my crutch. Very thoughtfu Great service, they were efficient, Brittany came to me in the waiting area so I wouldn’t have to go back up the stairs with my crutch. Very thoughtful. More

Always impressed! Fiona and the service team at Northstar always look after me. My service is always completed quickly, and with ease. I am informed about any issues wi Fiona and the service team at Northstar always look after me. My service is always completed quickly, and with ease. I am informed about any issues with my vehicle and they are addressed right away. The customer service is top notch every single time, and I chose to travel to Northstar as my preferred dealership although it is the farthest location from my home. Thank you Northstar you are all amazing!! More

Service Appointment Cassandra is always professional and friendly at every FMPP service visit for my Ford Explorer. I am kept in the loop on recalls, service dates, servi Cassandra is always professional and friendly at every FMPP service visit for my Ford Explorer. I am kept in the loop on recalls, service dates, service requirements and when my vehicle is ready for pick-up. Always a pleasure! More

A very smooth leasing experience This was the easiest car purchase of my life. The sales and leasing manager made the process very easy. There was no stereotypical "car salesman" fe This was the easiest car purchase of my life. The sales and leasing manager made the process very easy. There was no stereotypical "car salesman" feel to the entire experience. More

Good service as always. All was okay except that I had to pay to have my tries balanced and I never had to do this on top of my prepaid coverage from when I bought the car. I All was okay except that I had to pay to have my tries balanced and I never had to do this on top of my prepaid coverage from when I bought the car. I was not aware that the detail cleaning of my car was a cost especially $100.00. This took me off guard and was very unexpected. I became very upset as it was not believed or understood why I did not know this. So this cost on top of the balancing of tires and not knowing this cost was very upsetting for me. I have had to endure lots of expenses moving to BC and moving back to AB as I could not find work. However I agreed to pay 1/2 the cost and this was arranged. I sincerely apologized to the man I yelled at. This is not my nature and it occurred as an outcome from a build up of financial stressors. The manager listened to me and explained my whole bill to me. Then I felt heard and validated regarding this whole situation. Thank you again. With Gratitude, Judith M. Snell More

Recent service visit. Cassandra was awesome to work with. She was very thorough and a pleasure to work with. She explained well what all was to be included in the 32,000 k Cassandra was awesome to work with. She was very thorough and a pleasure to work with. She explained well what all was to be included in the 32,000 kms prepaid service. More

Professional and organized I felt that I was treated well with organized and professional staff. The cost of service was as discussed and my truck was ready on time. I felt that I was treated well with organized and professional staff. The cost of service was as discussed and my truck was ready on time. More

Easy Peezy From making the appointment to paying, it was like a finely tuned machine. Very easy to roll with. i do everything with the service center at Northst From making the appointment to paying, it was like a finely tuned machine. Very easy to roll with. i do everything with the service center at Northstar Ford. More

Recall work Always friendly service!!! Everything went great this time! The shuttle drive is amazing!! Nothing bad to say at all. I do not have anything else to Always friendly service!!! Everything went great this time! The shuttle drive is amazing!! Nothing bad to say at all. I do not have anything else to say. More