
Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Pleasant experience This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informe This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informed customer, and arranged installation). As usual, the oil change maintenance work was thorough and methodical. (An oil leak was diagnosed and corrected.) Fiona, the adviser was very friendly. More
Avalanche Repair Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their me Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their mechanics seem lazy as they did not seem to want to work on the other problems claiming they did not have the proper information or equipment to complete the repairs. I ended up taking the Avalanche to an independent mechanic in Cochrane and they solved all my problems with no problem. I bought a new 2015 Escape from Northstar and I will not be taking it in to them for anymore regular service. Also I replace the Avalanche with a new truck in the fall and I will not be dealing with Northstar in the future. More
Repair to oil pan gasket and drive shaft seal. I have always experienced good service from this center since first using in 1999. Have found the service rep (Fiona) and others to be very friendly I have always experienced good service from this center since first using in 1999. Have found the service rep (Fiona) and others to be very friendly and helpful. More
Very good experience Fiona is one of the reasons I keep coming back to this dealership, she treats everyone with respect.The work was done Ina timely fashion Fiona is one of the reasons I keep coming back to this dealership, she treats everyone with respect.The work was done Ina timely fashion More
kindness!!! Mr. Scott and Ms. Lynn and Mr. shuttle driver. Thanks for your kindness! I appreciate the Reasonable cost and kindness. I'll recommend this dealersh Mr. Scott and Ms. Lynn and Mr. shuttle driver. Thanks for your kindness! I appreciate the Reasonable cost and kindness. I'll recommend this dealership to my friends. More
Lou's Skiing Performance Centre (Lou Rosenfeld) Always really happy with the service department and very happy with service and advice provided by Ryan. Truck is running great and transmission prob Always really happy with the service department and very happy with service and advice provided by Ryan. Truck is running great and transmission problem is gone. Lou More
Great F-150 Service I had a couple of issues electrically with my truck. I was a bit frustrated that I was being quoted on two diagnostic fees for each issue but agreed I had a couple of issues electrically with my truck. I was a bit frustrated that I was being quoted on two diagnostic fees for each issue but agreed with the service. My service adviser indicated he would do everything he could to see the proper diagnosis was done. At the end of the day one item was a warranty and the other I was fairly changed for 1/2hour of diagnosis. I was very happy with the upfront explanations and fairness of the overall service. More
Recalll work wehave been waiting for several months & happy See review for details but will repeat for everyone involved...they all did a great job ,,,especially the van driver which provided very excellent se See review for details but will repeat for everyone involved...they all did a great job ,,,especially the van driver which provided very excellent service!!! More
Regular service I'm always treated very well at NorthStar, the service adviser always explains all of the work that is to be done. The only COMPLAINT I have is that I'm always treated very well at NorthStar, the service adviser always explains all of the work that is to be done. The only COMPLAINT I have is that the tech needs to wipe the oil trays under my truck so that I don't have to wipe up on my garage floor. More
5 Stars as usual I'll keep it brief, the service department hasn't let me down ever. Fiona was spot on and my truck was ready on time and on estimate. Thanks again I'll keep it brief, the service department hasn't let me down ever. Fiona was spot on and my truck was ready on time and on estimate. Thanks again More