Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Rectified a difficult problem with 100% result I appreciated that the people at Ford Service stayed with me until the problem was solved. It wasn't problem as the "creaking" noise I had would not I appreciated that the people at Ford Service stayed with me until the problem was solved. It wasn't problem as the "creaking" noise I had would not always sound. However with extra test drives, and listening to what I was describing, personnel were to determine and fix the problem. I was also impressed with the fact that they were willing to send a courtesy car if it was difficult for me to arrange a ride. More
Mostly good The service was good, and quick, but one of my tires blew while they had it, and they're wanting me to get stuck with the bill for the replacement The service was good, and quick, but one of my tires blew while they had it, and they're wanting me to get stuck with the bill for the replacement of the other three. (I have a 4wd) More
Once again, amazing service! Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else to say about them, other than they are utterly amazing. Thanks!!! More
Pleasant experience This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informe This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informed customer, and arranged installation). As usual, the oil change maintenance work was thorough and methodical. (An oil leak was diagnosed and corrected.) Fiona, the adviser was very friendly. More
good service The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle I found they had fixed a minor leak on the transmission seal also my other concerns had been taken care of. More
Oil change Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your busin Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your business so they make sure to do a good job. More
Avalanche Repair Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their me Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their mechanics seem lazy as they did not seem to want to work on the other problems claiming they did not have the proper information or equipment to complete the repairs. I ended up taking the Avalanche to an independent mechanic in Cochrane and they solved all my problems with no problem. I bought a new 2015 Escape from Northstar and I will not be taking it in to them for anymore regular service. Also I replace the Avalanche with a new truck in the fall and I will not be dealing with Northstar in the future. More
Repair to oil pan gasket and drive shaft seal. I have always experienced good service from this center since first using in 1999. Have found the service rep (Fiona) and others to be very friendly I have always experienced good service from this center since first using in 1999. Have found the service rep (Fiona) and others to be very friendly and helpful. More
Very good experience Fiona is one of the reasons I keep coming back to this dealership, she treats everyone with respect.The work was done Ina timely fashion Fiona is one of the reasons I keep coming back to this dealership, she treats everyone with respect.The work was done Ina timely fashion More
Regular service I'm always treated very well at NorthStar, the service adviser always explains all of the work that is to be done. The only COMPLAINT I have is that I'm always treated very well at NorthStar, the service adviser always explains all of the work that is to be done. The only COMPLAINT I have is that the tech needs to wipe the oil trays under my truck so that I don't have to wipe up on my garage floor. More





