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Northstar Ford Calgary

Calgary, AB

4.0
2,691 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,691 reviews

August 17, 2016

A very positive and enjoyable experience. The staff is super friendly and vey knowledgable. Work done is of high quality. I always feel good taking my vehicle in for service. Scheduling staff More

by romanlohin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 18, 2016 -

Northstar Ford Calgary responded

Roman, thank for the five-star review! Your kind words help us know that we are doing a good job.

August 17, 2016

jlbains@shaw.ca Fiona was helpful and candid about what to expect in the future with my vehicle. She called first thing letting me know she grabbed my vehicle fro More

by JLBAINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 18, 2016 -

Northstar Ford Calgary responded

JLBAINS, we are adamant about being honest with customers and telling them exactly what to expect. Thank you for letting us know Fiona was able to do that for you!

August 17, 2016

Maintenance and axel repair I have always received excellent customer service when I bring in the truck for service. I have dealt with Fiona many times and she continues to be More

by SOCA.JAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 18, 2016 -

Northstar Ford Calgary responded

Thanks for sharing your experience with Fiona and the service team. It’s great to hear that our customers continue to have pleasant visits with us.

August 17, 2016

Quick and Professional My vehicle broke down near this dealership and I had it towed there, otherwise I would have never used this dealership as I live far south. They were More

by LKinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

Northstar Ford Calgary responded

LKinch, although it was just a coincidence that you made it to us, it’s great to hear that your first time visiting was a good experience. Here at NorthStar Ford Calgary we always aim to get our drivers back on the road as soon as possible.

August 17, 2016

Definitely Provided the Experience the way it should be! We are so thankful to have finally had great service from Ford at Northstar, after dealing with Woodridge for the last year! We were always told To g More

by AMYKAPCSOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Aug 18, 2016 -

Northstar Ford Calgary responded

Amy, thank you for bringing your service to us and for the great five-star review! We’re glad to hear that Mitch was able to finally give you a good experience with Ford.

August 17, 2016

25000 km service Brittany was excellent and explained everything well. Car was ready when promised and the call to advise that service was complete was very thorough. More

by GREG.CHARLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2016 -

Northstar Ford Calgary responded

Greg, we just really enjoy hearing what our customers have to say and use that to continue to make our customer experience better. We appreciate you taking the time to let us know that Brittany was able to give you everything you needed!

August 16, 2016

great Sales and services are very good teams with full of knowledge and experience. We are happy and satisfied. We will advise people to try the Northstar l More

by RORA17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lepsenyi , Adam Uttley, Jason Suitor
Aug 18, 2016 -

Northstar Ford Calgary responded

Rora, customer recommendations are our favorite type of compliment. We appreciate your five-star review and hope that if you come back to see us that you will continue to have good experiences.

August 16, 2016

Regular Service Dropped off my Edge for it's regular service. I was told i would be ready for pick up in 1.5 hours and it was ready for pick up in 1.5 hours. No up-s More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 18, 2016 -

Northstar Ford Calgary responded

Vic, our goal is always to get our customers back on the road quickly and to be straightforward when telling tell them what to expect. Thank you for letting us know that we are accomplishing that goal.

August 16, 2016

Thanks to Colin and the gang at Northstar Ford collision sho I must write a review for my experience with the body shop bunch at the Calgary shop. My warranty issues were dealt with in an efficient and professi More

by MARKKARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ross, Colin Podrasky
Aug 18, 2016 -

Northstar Ford Calgary responded

Mark, thank you for the five-star review and for being flexible enough to visit both locations. It’s great to hear that the teams at Calgary and Cochrane got you what you needed and back on the road quickly!

August 16, 2016

Excellent Very pleased with our new vehicle . We want to thank Clayton for making the purchase so easy. All the staff at the dealership we accommodating and he More

by West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Rivet, Colin Podrasky, Tanya Letendre, Bernadette Assaf
Aug 18, 2016 -

Northstar Ford Calgary responded

West, thank you for shopping with us and for the kind words about our staff. It’s good to hear that Clayton was able to get you what you needed.

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