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Northstar Ford Calgary

Calgary, AB

3.9
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,684 reviews

August 16, 2016

Thanks to Colin and the gang at Northstar Ford collision sho I must write a review for my experience with the body shop bunch at the Calgary shop. My warranty issues were dealt with in an efficient and professi More

by MARKKARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ross, Colin Podrasky
Aug 18, 2016 -

Northstar Ford Calgary responded

Mark, thank you for the five-star review and for being flexible enough to visit both locations. It’s great to hear that the teams at Calgary and Cochrane got you what you needed and back on the road quickly!

August 16, 2016

Regular Service Dropped off my Edge for it's regular service. I was told i would be ready for pick up in 1.5 hours and it was ready for pick up in 1.5 hours. No up-s More

by Vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 18, 2016 -

Northstar Ford Calgary responded

Vic, our goal is always to get our customers back on the road quickly and to be straightforward when telling tell them what to expect. Thank you for letting us know that we are accomplishing that goal.

August 16, 2016

great Sales and services are very good teams with full of knowledge and experience. We are happy and satisfied. We will advise people to try the Northstar l More

by RORA17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lepsenyi , Adam Uttley, Jason Suitor
Aug 18, 2016 -

Northstar Ford Calgary responded

Rora, customer recommendations are our favorite type of compliment. We appreciate your five-star review and hope that if you come back to see us that you will continue to have good experiences.

August 16, 2016

25000 km service Brittany was excellent and explained everything well. Car was ready when promised and the call to advise that service was complete was very thorough. More

by GREG.CHARLTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2016 -

Northstar Ford Calgary responded

Greg, we just really enjoy hearing what our customers have to say and use that to continue to make our customer experience better. We appreciate you taking the time to let us know that Brittany was able to give you everything you needed!

August 16, 2016

Excellent Very pleased with our new vehicle . We want to thank Clayton for making the purchase so easy. All the staff at the dealership we accommodating and he More

by West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Rivet, Colin Podrasky, Tanya Letendre, Bernadette Assaf
Aug 18, 2016 -

Northstar Ford Calgary responded

West, thank you for shopping with us and for the kind words about our staff. It’s good to hear that Clayton was able to get you what you needed.

August 15, 2016

Excellent Very kind and understanding. Mitch was a pleasure to deal with. I wish more people were like him. Thank you Mitch for going out of you way Appreciate More

by JODIEANDREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Aug 16, 2016 -

Northstar Ford Calgary responded

Jodie, thank you for the five-star review and for saying such kind words about Mitch. It’s good to hear that you had such a pleasant experience working with him.

August 13, 2016

They understand the warranty At the service a severe problem occurred. The IPC module failed. No loaner to replace a truck that has to tow. Why sell extra warranties if you can't More

by GREGVERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2016 -

Northstar Ford Calgary responded

Dear Greg, We are sorry to hear about your service experience and would like to get in touch with you. Please respond with your contact information and/or you can contact us at 403-239-1115. Sincerely, The Social Media Team

August 12, 2016

Good neighborhood service Had a recall notice for our 2012 Mustang's driver side airbag. Went to see them to make an an appointment. They had to order the part and would advis More

by WRHCRAWFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Aug 15, 2016 -

Northstar Ford Calgary responded

WRHCRAWFORD, hearing that customers received everything they were promised is always a good thing. We noticed that you rated the overall experience as 1/5 stars, is there anything we can do in the future to improve your visits?

August 12, 2016

Service Review Great service once again. I have had my vehicle in at least 4 times for work related to the maintenence plan I purchased and the group does a great jo More

by WESH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Aug 15, 2016 -

Northstar Ford Calgary responded

Wesh, thank you for letting us know we’re doing a good job. We’re glad to hear that even though you’ve been in multiple times, that you continually have positive experiences.

August 12, 2016

Easy to book and delivered as promised This appointment was easy to book, had availability quickly, and was completed on time with no surprises. I appreciate the personal touch with the fri More

by MLOFTSGARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Aug 15, 2016 -

Northstar Ford Calgary responded

MLOFTSGARD, thank you for letting us know your visit with us was pleasant. We make it a priority to make our customers feel valued and get them exactly what they need.

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