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Northstar Ford Calgary
Calgary, AB
2,685 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,685 reviews
October 19, 2016
Finally a Good Service Advisor this was the first time since I bought my Ford that I have dealt with a good advisor who seemed like he genuinely enjoyed his job and liked dealing wi this was the first time since I bought my Ford that I have dealt with a good advisor who seemed like he genuinely enjoyed his job and liked dealing with the customers. I previously owned a GM vehicle and never had an issue with advisors or servicing my vehicle and I sure have since I got my Ford. I will definitely try and get the same advisor next time as he was great. More
by FALONCULPAN
Verified CustomerEmployees Worked With
Mitch Coppieter
October 19, 2016
Maintenance Great service, glad to be dealing with this Ford dealership. The staff is very knowledgable and efficient. The extra attention to my car, and the advi Great service, glad to be dealing with this Ford dealership. The staff is very knowledgable and efficient. The extra attention to my car, and the advice for things to be fixed is greatly appreciated. Nice to know that there is a service department that is watching my back. More
by JSEEFRIED
Employees Worked With
Cassandra Walker
October 18, 2016
great experiencej for first visit Mitch was very informative and a great service ambassador. I will be arranging a service for the Lincoln in approximately 1500 K and I will call Mitch Mitch was very informative and a great service ambassador. I will be arranging a service for the Lincoln in approximately 1500 K and I will call Mitch to deal with him. Again this was my first visit to Northstar Ford. More
by JKRYWAY
Employees Worked With
Mitch Coppieter
October 18, 2016
Car Service and Tire Change Mitch was very patient with me when I explained it was my first time getting car serviced and tires changed. Work was done in record time! Mitch was very patient with me when I explained it was my first time getting car serviced and tires changed. Work was done in record time! More
by JWILLUMSEN
Employees Worked With
Mitch Coppieter
October 18, 2016
Friendly, excellent service all around! Everyone from Jim, the shuttle service person to the service folks and the ladies in the payment booth are friendly, helpful and anxious to make sure Everyone from Jim, the shuttle service person to the service folks and the ladies in the payment booth are friendly, helpful and anxious to make sure you are happy with your car and their service. I bought my 2016 Fusion last fall and I love driving it. The sales guys arranged reasonable payments and the Ford Flex plan which made this purchase, my first new car ever, doable. I still smile when the engine quits at the lights with the eco-boost engine! With my old cars, the engine quitting at the lights was a major problem but no more panics for me because I'm saving gas! I also stopped by the accounting office and Adam sorted out my annual Flex payment. I also love the service agreement. I got a 6 month maintenance check done and my winter tires on. Didn't cost anything! My husband and I trust Northstar Ford! More
by AJWILKIN
Employees Worked With
Adam Darwiche
October 18, 2016
The Northstar Way My experience with Northstar Ford at the Crowfoot location has been a great experience. The front line staff like Cassandra Walker have been great on My experience with Northstar Ford at the Crowfoot location has been a great experience. The front line staff like Cassandra Walker have been great on understanding and advising the needs required for my service call. These staff members have always been upfront easy deal with and always get back and or advise me of issues during the service call. From the work completed it seems that Northstar has a great team working on my truck because to date we have not had any issues with service call work completed. Upon picking up my truck and reviewing the service report , the counter staff have always answered any questions and leave me with sense that my truck was in good hands throughout the service call. One of the reasons why the NorthStar front plates remains on truck to this date. More
by DEAN.TUTTLE
Employees Worked With
Cassandra Walker
October 18, 2016
Warranty work done on Ford Escape I found the experience to be generally good. Mitch communicated timelines and the nature of the work very well. There was some delay (3 days) waiting I found the experience to be generally good. Mitch communicated timelines and the nature of the work very well. There was some delay (3 days) waiting for parts. More
by JIMZIM62
Employees Worked With
Mitch Coppieter
October 17, 2016
Excellent Staff all around From the moment I first bought my 2013 Ford Focus in 2014, I knew I would only deal with NorthStar Ford weather I bought another used car or new one. From the moment I first bought my 2013 Ford Focus in 2014, I knew I would only deal with NorthStar Ford weather I bought another used car or new one. I wound up buying a 2016 Ford focus and everyone was amazing. And then taking it in for my 6 month service tune up, the staff in the service part were pleasant and cheerful, even at 7am in the morning. They are the best, as is the staff in the Used car lot and New cars area. Awesome people. More
by A51HAWKS2012
Employees Worked With
Other Employees :
Clayton Rivet, Kurt Greve, Lynn Edwards, Mitch Coppieter, Tanya Letendre, Chelsea Lucardie, Mike Issa, Francis Nair, Taylor Motycka
October 15, 2016
Paid for service I did not get and told I did. Drove to Northstar Calgary Saturday morning, thinking it was first come/first serve, found out from a very accommodating Brittany that it was not, and Drove to Northstar Calgary Saturday morning, thinking it was first come/first serve, found out from a very accommodating Brittany that it was not, and managed to squeeze my 8000km service in. Left my truck. I was called to pick it up, and when I came in to pick it up, Asst Service Mgr (can't remember his name) went over service invoice with me, item by item, all good, went outside to inspect my truck, to see they did NOT rotate my tires. Went back in, explained situation to ASM and he explained to me, if there is no significant tire wear, they occasionally do not rotate. I guess I would ask, then why did the service tech not put N/R instead of checking off tire rotation as being done? I feel taken advantage of, I have full maintenance package, and question what I paid for, and really question what was and wasn't done on the whole service? I did notice after my second visit back to get tires rotated, that my Oil Life was also not reset. I called and left message with Service Mgr whom called me back and got me back in on Wed 11am and got my tires changed over. More
by Dayna
October 14, 2016
Fix of my Radio Brittany heard my concerns regarding my car radio and made suggestions and actions that fixed the problem asap. Great job on her part. My car radi Brittany heard my concerns regarding my car radio and made suggestions and actions that fixed the problem asap. Great job on her part. My car radio works 100%. More
by CDLEONG
Employees Worked With
