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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
October 21, 2016
excellent service advisor is friendly and pro, i required oil change but she found that this is my last maintence package so she change to another day and make service advisor is friendly and pro, i required oil change but she found that this is my last maintence package so she change to another day and make sure my truck done properly thank you so much! Cassandra Walker More
by ASTERS192
Verified CustomerEmployees Worked With
Cassandra Walker
October 21, 2016
Northstar FOUND the Excellence! The Service Department obviously found what 'they' were looking for in "In Search of Excellence"...(Book by Robert H. Waterman/Tom Peters, 1982)... The Service Department obviously found what 'they' were looking for in "In Search of Excellence"...(Book by Robert H. Waterman/Tom Peters, 1982)... EXCELLENT SERVICE! More
by CAROLE.SHEPHERD
Employees Worked With
Cassandra Walker
October 21, 2016
I'll be back The people are always friendly and helpful. When there has been small "issues" they have been dealt with immediately, professionally and adequately. I The people are always friendly and helpful. When there has been small "issues" they have been dealt with immediately, professionally and adequately. I will come back in spring. More
by KDBERTSCH
Employees Worked With
Fiona Rea
October 21, 2016
Great service I had a broken back window on my 2012 F150 . It exploded for no apparent reason . Mitch was very understanding, the other short lady not son much . Th I had a broken back window on my 2012 F150 . It exploded for no apparent reason . Mitch was very understanding, the other short lady not son much . The service manager suggested that I call Ford which I did. They would not help even though it is apparently a common occurrence. The cost through Ford was ~$1500 installed . I had the same unit installed by Glass Masters for $730 - all in . The service manager was very helpful but I understand that there want much he could do . I did receive a $200 service/ parts credit from Ford. More
by DUNCANMACFARLANE
Employees Worked With
Mitch Coppieter
October 21, 2016
Disappointed I was really unimpressed with the service. I recently moved from Ontario and I never had a bad experience at my ford dealership there (Wayne Pitman Fo I was really unimpressed with the service. I recently moved from Ontario and I never had a bad experience at my ford dealership there (Wayne Pitman Ford in Guelph, Ontario). On two occasions I called the dealership and left a message. Both times I waited for a week and never heard back so I called again and someone picked up. When I arrived at the dealership I spoke to Mitch Coppieters and he was great. He validated my concerns, appologized on behalf of the dealership, and gave me his extension to call in the future. I pointed out to him that I had failed to take off shipping papers that were tapped to my winter tires (I had to have them shipped from Ontario), and he assured me it would not be a problem to take them off. When I got home I noticed the papers were not removed from the tires. Since they had been driven on at the dealership and on my way home they were now very stuck. I cannot get them off. I would have understood if they said this was not part of their service and they could not do it, but when they said they would, I expected it to be done. On my way home the tire pressure light came on. The tires had not been sufficiently filled and I had to do this myself. I will not be returning to this dealership for service in the future. More
by STEPH
Employees Worked With
Mitch Coppieter
October 19, 2016
Service The service advisor was very helpful and ensured that all my requests were address. I was very pleased that putting on my snow tires was included with The service advisor was very helpful and ensured that all my requests were address. I was very pleased that putting on my snow tires was included with my maintenance package. More
by KKLOVAN
Employees Worked With
Cassandra Walker (Service), Nicole Argyle (Sales), Adam Darwiche
October 19, 2016
Recall experience - great service Fiona was great at getting me in and my parts ordered. Cassandra was very good on the morning I came in. All were very pleasant. Fiona was great at getting me in and my parts ordered. Cassandra was very good on the morning I came in. All were very pleasant. More
by SUSAN5
Employees Worked With
Fiona Rea, Cassandra Walker
October 19, 2016
Maintenance Great staff from booking appointment to speaking with service manager - excellent service. Attention to detail outstanding. Rob always listens and t Great staff from booking appointment to speaking with service manager - excellent service. Attention to detail outstanding. Rob always listens and then gets it done - Thanks Rob👍 Kudos to Dave the shuttle driver as well. More
by James
Employees Worked With
Other Employees :
Dave - Shuttle Driver, Rob Meade, Cassandra Walker
October 19, 2016
Professional and Efficient I have had my Explorer serviced at Northstar for about 4 years. Every visit is the same: warm welcome, efficient check in, work done on time and I have had my Explorer serviced at Northstar for about 4 years. Every visit is the same: warm welcome, efficient check in, work done on time and as promised. Northstar has excellent staff - well done! More
by AM2
Employees Worked With
Cassandra Walker
October 19, 2016
Finally a Good Service Advisor this was the first time since I bought my Ford that I have dealt with a good advisor who seemed like he genuinely enjoyed his job and liked dealing wi this was the first time since I bought my Ford that I have dealt with a good advisor who seemed like he genuinely enjoyed his job and liked dealing with the customers. I previously owned a GM vehicle and never had an issue with advisors or servicing my vehicle and I sure have since I got my Ford. I will definitely try and get the same advisor next time as he was great. More
by FALONCULPAN
Employees Worked With
Mitch Coppieter
