Northstar Ford Calgary

Excellent Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the progress of the repairs. More

Ford Escape The team was very helpful and making sure that I received the best service in trading in my car and receiving my SUV. They were very knowledgeable to The team was very helpful and making sure that I received the best service in trading in my car and receiving my SUV. They were very knowledgeable to answer any question that I had and if not found the information in a timely manner. More

My vehicle would not shift into park. I had purchased an extended warranty and everything was covered with no questions. Cassandra was very friendly and helpful in every way. She gave me s I had purchased an extended warranty and everything was covered with no questions. Cassandra was very friendly and helpful in every way. She gave me some advice for future service as well. I was impressed. More

Great and friendly service I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly rec I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly recommend Northstar Ford More

Service Maintance The service was excellent .My vehicle was completed and done with the time frame I was given. Great job Mitch and Brittany. These employees should be The service was excellent .My vehicle was completed and done with the time frame I was given. Great job Mitch and Brittany. These employees should be rewarded for their excellent performance in Customer Relations. More

Best dealer experience so far Thorough, friendly, knowledgeable, professional, efficient. It was a better experience than I've had at any other dealer I've visited. Bonus: hours th Thorough, friendly, knowledgeable, professional, efficient. It was a better experience than I've had at any other dealer I've visited. Bonus: hours that actually work for people who work! More

Fast Service We were able to make an appointment within a week of phoning! The work was completed by the early afternoon so we were not without my vehicle for very We were able to make an appointment within a week of phoning! The work was completed by the early afternoon so we were not without my vehicle for very long. We had the oil changed and tires rotated and an overall inspection. The vehicle was clean after and the oil reset was set back to 100%. More

22,000km FMPP My car was booked for a 10am appointment. Got in on time and car was ready 31/2 hours later! When my car would be ready is very important to me; not w My car was booked for a 10am appointment. Got in on time and car was ready 31/2 hours later! When my car would be ready is very important to me; not waiting all day. More

Totally dissatisfied It took almost 3 months to get my car in fit some warranty work. I got a phone call that it was ready to be picked up and they actually hadn't finishe It took almost 3 months to get my car in fit some warranty work. I got a phone call that it was ready to be picked up and they actually hadn't finished it. So I left it another week and they called to say it was done and it wasn't. So it was there another week and this time when I went to get it the tail light wasn't sealed properly and all fogged up. So 3 times they said it was done, 3 times I went to pick it up and 3 times I've had to leave it for them to finish. More

Great people and competent work Would have been 5 stars if it did not take so long for an oil change. Should be a "30 minute" lube service at Ford like many other car brands offer. Would have been 5 stars if it did not take so long for an oil change. Should be a "30 minute" lube service at Ford like many other car brands offer. More