Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great and friendly service I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly rec I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly recommend Northstar Ford More
My vehicle would not shift into park. I had purchased an extended warranty and everything was covered with no questions. Cassandra was very friendly and helpful in every way. She gave me s I had purchased an extended warranty and everything was covered with no questions. Cassandra was very friendly and helpful in every way. She gave me some advice for future service as well. I was impressed. More
Fast Service We were able to make an appointment within a week of phoning! The work was completed by the early afternoon so we were not without my vehicle for very We were able to make an appointment within a week of phoning! The work was completed by the early afternoon so we were not without my vehicle for very long. We had the oil changed and tires rotated and an overall inspection. The vehicle was clean after and the oil reset was set back to 100%. More
Best dealer experience so far Thorough, friendly, knowledgeable, professional, efficient. It was a better experience than I've had at any other dealer I've visited. Bonus: hours th Thorough, friendly, knowledgeable, professional, efficient. It was a better experience than I've had at any other dealer I've visited. Bonus: hours that actually work for people who work! More
Service Maintance The service was excellent .My vehicle was completed and done with the time frame I was given. Great job Mitch and Brittany. These employees should be The service was excellent .My vehicle was completed and done with the time frame I was given. Great job Mitch and Brittany. These employees should be rewarded for their excellent performance in Customer Relations. More
Great people and competent work Would have been 5 stars if it did not take so long for an oil change. Should be a "30 minute" lube service at Ford like many other car brands offer. Would have been 5 stars if it did not take so long for an oil change. Should be a "30 minute" lube service at Ford like many other car brands offer. More
Totally dissatisfied It took almost 3 months to get my car in fit some warranty work. I got a phone call that it was ready to be picked up and they actually hadn't finishe It took almost 3 months to get my car in fit some warranty work. I got a phone call that it was ready to be picked up and they actually hadn't finished it. So I left it another week and they called to say it was done and it wasn't. So it was there another week and this time when I went to get it the tail light wasn't sealed properly and all fogged up. So 3 times they said it was done, 3 times I went to pick it up and 3 times I've had to leave it for them to finish. More
22,000km FMPP My car was booked for a 10am appointment. Got in on time and car was ready 31/2 hours later! When my car would be ready is very important to me; not w My car was booked for a 10am appointment. Got in on time and car was ready 31/2 hours later! When my car would be ready is very important to me; not waiting all day. More
Great customer service Great work while I waited for my oil change and the service agent came to me in the waiting area and retrieved my car - I appreciated it since j had m Great work while I waited for my oil change and the service agent came to me in the waiting area and retrieved my car - I appreciated it since j had my one year old with me More
Great service and attention to detail. At the time of the service, Mitch checked in the system if there were any parts that were under recall. Whilst doing this he found that there maybe a At the time of the service, Mitch checked in the system if there were any parts that were under recall. Whilst doing this he found that there maybe a possible issue with the tank. During the service this was checked and found needing to be replaced, which was done for free. If Mitch would not have shown this attention to detail this may have been a bigger issue in the future, with regards to an accident or cost to replace. Mitch gave second to none service and made sure that the car is fit for purpose and that unnecessary checks were not done (as they had been performed prior). Would thoroughly recommend Mitch and this service centre More





