Northstar Ford Calgary

F350 Superduty Great Service and work like always. The technicians are incredible. Thank you guys keep up the great work, this will keep me coming back Go Oi Great Service and work like always. The technicians are incredible. Thank you guys keep up the great work, this will keep me coming back Go Oilers More

Gross over charging First-- I had to pay for the "diagnostics" which I don't mind IF the fee goes towards the full repair---it doesn't with northstar ford. Second--I was First-- I had to pay for the "diagnostics" which I don't mind IF the fee goes towards the full repair---it doesn't with northstar ford. Second--I was charged $189.95 for the diagnostic and the $22.79 for shop supplies---the diagnostic involves taking off a tire and checking a vacuum line---where would a mechanic use $22 worth of shop supplies. Third---the repair would take about an hour per wheel for a total of two hours (2.8 was estimated) but let's say three hours at the shop rate of $155 that's $465 plus $400 (Ford prices) for parts for a total of $865 Fourth---I was given an estimate of over$2200 for the repair front wheel actuators. Before I took my truck into northstar I was willing to pay up to $1200 for the repair but they overcharge so I did it myself for $250 which included parts ordered from the states. .invoice #339190 February 08,2017 More

Brittney from ford Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt More

My first time visiting ford service centre The service was great and friendly , this is my first time there and I love it . I also recommended you friend to buy a ford becouse the service The service was great and friendly , this is my first time there and I love it . I also recommended you friend to buy a ford becouse the service recently ! More

Availability The mechanic who services my truck is always Ryan. I like that things don't change, that I can talk with him if needed and get a full understanding o The mechanic who services my truck is always Ryan. I like that things don't change, that I can talk with him if needed and get a full understanding of what work is done and why. It helps he is there to answer my questions as well. I have a collector Porsche also and I do most of the service on it. However, at times in the past I needed to use the dealership in Calgary but have found the service department to be substantially less friendly, more fixed in their attitudes toward my needs and ultimately less capable of helping in the way I need. I no longer use them unless an absolute emergency. More

Service Friendly and good communication. Met my needs for timing. Gave me options and explained costs. Car was ready on time. Appreciate the shuttle s Friendly and good communication. Met my needs for timing. Gave me options and explained costs. Car was ready on time. Appreciate the shuttle service. Satisfied More

Service We have been Northstar customers since moving to Calgary almost 5 years ago. WE have all of our maintenance done with them and have purchased 2 new v We have been Northstar customers since moving to Calgary almost 5 years ago. WE have all of our maintenance done with them and have purchased 2 new vehicles in the last 2 years. All of our experiences have been EXCELLENT. In the service department Fiona is the absolute best at her job. Recently she went above and beyond for me with the service to my new purchase. More

Excellent work! I brought my car in to be detailed - the car looks like new. Cassandra was very friendly and helpful and everything was done on time as promised. I brought my car in to be detailed - the car looks like new. Cassandra was very friendly and helpful and everything was done on time as promised. More

"Always an excellent experience" I have been bringing my ford Explorer to North Star since 2014 and I have always been very happy with each visit. Thank you Mitch. I have been bringing my ford Explorer to North Star since 2014 and I have always been very happy with each visit. Thank you Mitch. More

shady people who never want to communicate Went last March to look and inquire and I was totally taken advantage of plus the finance guy gave horrible advice! Told us to let our current vehicle Went last March to look and inquire and I was totally taken advantage of plus the finance guy gave horrible advice! Told us to let our current vehicle to be repossessed as it was better for us!!! I would just like to talk to them but they keep avoiding. I have tried numerous time to talk with Manger. But nope. More