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Northstar Ford Calgary
Calgary, AB
2,689 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,689 reviews
February 09, 2017
Gross over charging First-- I had to pay for the "diagnostics" which I don't mind IF the fee goes towards the full repair---it doesn't with northstar ford. Second--I was First-- I had to pay for the "diagnostics" which I don't mind IF the fee goes towards the full repair---it doesn't with northstar ford. Second--I was charged $189.95 for the diagnostic and the $22.79 for shop supplies---the diagnostic involves taking off a tire and checking a vacuum line---where would a mechanic use $22 worth of shop supplies. Third---the repair would take about an hour per wheel for a total of two hours (2.8 was estimated) but let's say three hours at the shop rate of $155 that's $465 plus $400 (Ford prices) for parts for a total of $865 Fourth---I was given an estimate of over$2200 for the repair front wheel actuators. Before I took my truck into northstar I was willing to pay up to $1200 for the repair but they overcharge so I did it myself for $250 which included parts ordered from the states. .invoice #339190 February 08,2017 More
by DUDEREID
Verified CustomerEmployees Worked With
Liane asquin 2545
February 09, 2017
Brittney from ford Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt Brittney did more then her job to help me out she is totally excellent at her job thanks again great great customer service yvonne arsenaukt More
by YVONNEHM74
Employees Worked With
February 09, 2017
F350 Superduty Great Service and work like always. The technicians are incredible. Thank you guys keep up the great work, this will keep me coming back Go Oi Great Service and work like always. The technicians are incredible. Thank you guys keep up the great work, this will keep me coming back Go Oilers More
by RICHARDP0
Employees Worked With
Fiona Rea
February 08, 2017
Excellent work! I brought my car in to be detailed - the car looks like new. Cassandra was very friendly and helpful and everything was done on time as promised. I brought my car in to be detailed - the car looks like new. Cassandra was very friendly and helpful and everything was done on time as promised. More
by GILLIANSCHAFER
Employees Worked With
Cassandra Walker
February 08, 2017
Service Friendly and good communication. Met my needs for timing. Gave me options and explained costs. Car was ready on time. Appreciate the shuttle s Friendly and good communication. Met my needs for timing. Gave me options and explained costs. Car was ready on time. Appreciate the shuttle service. Satisfied More
by DAWNBERRY
Employees Worked With
Fiona Rea
February 08, 2017
Service We have been Northstar customers since moving to Calgary almost 5 years ago. WE have all of our maintenance done with them and have purchased 2 new v We have been Northstar customers since moving to Calgary almost 5 years ago. WE have all of our maintenance done with them and have purchased 2 new vehicles in the last 2 years. All of our experiences have been EXCELLENT. In the service department Fiona is the absolute best at her job. Recently she went above and beyond for me with the service to my new purchase. More
by AJREY
Employees Worked With
Fiona Rea
February 07, 2017
"Always an excellent experience" I have been bringing my ford Explorer to North Star since 2014 and I have always been very happy with each visit. Thank you Mitch. I have been bringing my ford Explorer to North Star since 2014 and I have always been very happy with each visit. Thank you Mitch. More
by SMACM
Employees Worked With
Mitch Coppieter
February 07, 2017
shady people who never want to communicate Went last March to look and inquire and I was totally taken advantage of plus the finance guy gave horrible advice! Told us to let our current vehicle Went last March to look and inquire and I was totally taken advantage of plus the finance guy gave horrible advice! Told us to let our current vehicle to be repossessed as it was better for us!!! I would just like to talk to them but they keep avoiding. I have tried numerous time to talk with Manger. But nope. More
by Lori
Employees Worked With
manager Greg, Francis Nair
February 07, 2017
Cassandra was very helpful and very pleasant to deal with. She took notes on everything that was going wrong with my vehicle and explained the process to me so I knew what to e and very pleasant to deal with. She took notes on everything that was going wrong with my vehicle and explained the process to me so I knew what to expect. Thank you for all of your help! More
by MELISSAWIDDUP
Employees Worked With
Cassandra Walker
February 07, 2017
All good all good I have the service maintenance package, suggested wheel alignment done quickly, best part is the courtesy driver Jim? He is friendly, quick a all good I have the service maintenance package, suggested wheel alignment done quickly, best part is the courtesy driver Jim? He is friendly, quick and adapts to customers schedule! More
by CCUTHBERT26
Employees Worked With
Cassandra Walker
