Northstar Ford Calgary

Serviced my Car Dropped it off in the morning with some additional minor requests as well. Got regular updates and feedback through the day and was easily able to pic Dropped it off in the morning with some additional minor requests as well. Got regular updates and feedback through the day and was easily able to pick it up at night. Overall impressed. More

Great service people! Brought in my 2013 F-150 truck the same day the heater stopped working. I was accommodated immediately and Cassandra was great to deal with throughout Brought in my 2013 F-150 truck the same day the heater stopped working. I was accommodated immediately and Cassandra was great to deal with throughout the process. More

Regular Maintenance Interval Fiona Rea was Excellent to deal with, she went the extra mile to insure everything was covered and that I received full value from my Ford Maintenance Fiona Rea was Excellent to deal with, she went the extra mile to insure everything was covered and that I received full value from my Ford Maintenance Plan. Your Shuttle Driver is also a very good ambassador for Northstar More

Service with a smile. Britanny was very helpful from the moment I drove in for my first servicing since purchasing my vehicle. She was friendly and accomodating and clearl Britanny was very helpful from the moment I drove in for my first servicing since purchasing my vehicle. She was friendly and accomodating and clearly communicated the process and procedures perfectly. Service like this helps to confirm why I continue to choose Ford for my vehicle of choice and Northstar Ford as my dealership of choice. More

Service appointment Always a pleasure dealing with your dealership, especially for servicing my F250 truck. A special commendation for Fiona, who works hard to make my a Always a pleasure dealing with your dealership, especially for servicing my F250 truck. A special commendation for Fiona, who works hard to make my appointment as painless and timely as possible. More

was disappointed at high cost for this service Service rep Brittany Fjellstad was friendly,polite,and knowledgeable about her business. She certainly is an asset to Northstar and should be reward Service rep Brittany Fjellstad was friendly,polite,and knowledgeable about her business. She certainly is an asset to Northstar and should be rewarded for her dedication to her work. More

"Just an Oil Change...and a bit more" Fiona always takes good care of me and is urgent about her customers and their time. It is always appreciated, especially when the service is a bit un Fiona always takes good care of me and is urgent about her customers and their time. It is always appreciated, especially when the service is a bit unorthodox in so far as what needs to be done. I have 1 small issue...When my winters were put in my back seat the tire and rim was thrown on my Lunch completely crushing it :) More

A Good-Feel Experience I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so please have it checked out really well. The mechanic did find a minor oil leak and some other minor issues, and repairs were completed in a timely manner with many of the costs paid under warranty. Throughout this process, Brittany kept me informed of the findings, time required, and the projected costs. More

Ford can't meet their own deadlines i bought a brand new SUV in summer of 2016, Nd was told the vehicle would he ready to pick up in 1 week. After that week had come and gone, i got a ph i bought a brand new SUV in summer of 2016, Nd was told the vehicle would he ready to pick up in 1 week. After that week had come and gone, i got a phone call saying they forgot to fax their inventory lot about my purchase and would need to wait another week. Today, i brought my vehicle in for a minor service job and said i'd like to wait in the lobby if the work wouldnt take too long. I was given an estimate of 45 minutes so opted to wait, as stated. I kept waiting for over 2 hours, assuming they had run in to some delays. I checked in with staff who and they said my vehicle was still waiting its turn and had not been looked at yet. The staff at this location seems to have a running problem with meeting their own expectations when it comes to time tables. More

Ford F150 On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Ent On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Enterprise and arranging my rental. Cassandra was my advisor. She is always excellent to deal with. She kept in touch with me while I was dealing with my insurance company. I enjoy dealing with Northstar service, so much so I have moved doing service to all my vehicles. Great job Northstar. More