Northstar Ford Calgary

Regular Maintenance Interval Fiona Rea was Excellent to deal with, she went the extra mile to insure everything was covered and that I received full value from my Ford Maintenance Fiona Rea was Excellent to deal with, she went the extra mile to insure everything was covered and that I received full value from my Ford Maintenance Plan. Your Shuttle Driver is also a very good ambassador for Northstar More

was disappointed at high cost for this service Service rep Brittany Fjellstad was friendly,polite,and knowledgeable about her business. She certainly is an asset to Northstar and should be reward Service rep Brittany Fjellstad was friendly,polite,and knowledgeable about her business. She certainly is an asset to Northstar and should be rewarded for her dedication to her work. More

Service with a smile. Britanny was very helpful from the moment I drove in for my first servicing since purchasing my vehicle. She was friendly and accomodating and clearl Britanny was very helpful from the moment I drove in for my first servicing since purchasing my vehicle. She was friendly and accomodating and clearly communicated the process and procedures perfectly. Service like this helps to confirm why I continue to choose Ford for my vehicle of choice and Northstar Ford as my dealership of choice. More

Service appointment Always a pleasure dealing with your dealership, especially for servicing my F250 truck. A special commendation for Fiona, who works hard to make my a Always a pleasure dealing with your dealership, especially for servicing my F250 truck. A special commendation for Fiona, who works hard to make my appointment as painless and timely as possible. More

"Just an Oil Change...and a bit more" Fiona always takes good care of me and is urgent about her customers and their time. It is always appreciated, especially when the service is a bit un Fiona always takes good care of me and is urgent about her customers and their time. It is always appreciated, especially when the service is a bit unorthodox in so far as what needs to be done. I have 1 small issue...When my winters were put in my back seat the tire and rim was thrown on my Lunch completely crushing it :) More

Friendly prompt customer service. I was contacted with an update on the assessment and potential repairs in a timely fashion, great follow up. See you next time, Thank you. I was contacted with an update on the assessment and potential repairs in a timely fashion, great follow up. See you next time, Thank you. More

Always a Pleasure No one wants to take their vehicle in for service, but working with Fiona a Northstar Ford in Calgary makes it easy. She kept me up to date as to wha No one wants to take their vehicle in for service, but working with Fiona a Northstar Ford in Calgary makes it easy. She kept me up to date as to what was going on and when my vehicle required an overnight stay and I wouldn't be able to pick it up, she worked with me to find a solution so that I would have the vehicle back when it was finished. And when another issue popped up after the weekend, Fiona got me right in, got me a ride home and promised to call with an update as soon as they knew what was up. More

A Good-Feel Experience I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so I brought in my vehicle for an oil change and inspection, and informed Brittany that I would be putting on some serious mileage on a lengthy trip, so please have it checked out really well. The mechanic did find a minor oil leak and some other minor issues, and repairs were completed in a timely manner with many of the costs paid under warranty. Throughout this process, Brittany kept me informed of the findings, time required, and the projected costs. More

Ford F150 On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Ent On Saturday, my sunroof shattered and the first place I went was Northstar Ford. As I was dropping it off, the girl in the cash office was phoning Enterprise and arranging my rental. Cassandra was my advisor. She is always excellent to deal with. She kept in touch with me while I was dealing with my insurance company. I enjoy dealing with Northstar service, so much so I have moved doing service to all my vehicles. Great job Northstar. More

Oil change under 55 minutes New at the position, Kevin did an outstanding job setting up the invoice and making sure I had my car back quickly. Great mentoring by Fiona! New at the position, Kevin did an outstanding job setting up the invoice and making sure I had my car back quickly. Great mentoring by Fiona! More