Northstar Ford Calgary

Happy customer, happy car Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smo Thank you Fiona and Ryan for the amazing service! Parts got replaced that i didn't even know needed replacement (warranty) and my car runs so much smoother now! More

Good Service Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. Dealt with Kevin (I did not get his last name), a new service advisor, who's not in the list of employees. He was very polite, efficient and thorough. More

Great Service My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how My wife and I were having difficulty managing the remote entry systems on our 3 year old Explorer. Part of what we required was an explanation on how the systems worked. Casandra was very helpful by sorting out the issues and spending time to teach us how to setup the codes and use the system. Thank you cassandra. More

THE AWESOME SURPRISE When Kevin; From NORTHSTAR, Called us to offer us a trade in. On our 2015, F-150.My wife said no way. After the purchase experience, we had, with th When Kevin; From NORTHSTAR, Called us to offer us a trade in. On our 2015, F-150.My wife said no way. After the purchase experience, we had, with them; For our 2015.We agreed never to do business with them, again. So my wife wouldn't even go; Unless we had papers to sign. Well; They not only took back the truck, that we didn.t want. They successfully got us in to better, then the one, we wanted. We are still not sure just how they pulled it off. But from the trade in, to the sale and even the financing. They did it. As well, as Rob, Fionna and their team Did a great job, in getting our truck ready, for us. All that's left to say, is; You've done it. You have successfully restored our faith & trust in you. . Your service team, has always been great. We're really glad to have the rest of your team excel, too. From Irwin & Tricia; Awesome job. And from our hearts to you all; Sales, Financing and service. THANK YOU! More

very helpful and understanding I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. I have given this rate because i bought the truck there and also all the people are friendly . And they understand that these vehicles are not cheap. So you want good service unlike a lot of dealerships. Not a awkward fight on your hands. This is a very good dealership . More

Freindly and knowledgeable Cassandra was very polite and efficient. I requested to do a service only which was completed in the time estimated. Future specialty services were ex Cassandra was very polite and efficient. I requested to do a service only which was completed in the time estimated. Future specialty services were explained...no pressure! More

Cassandra Walker smooth talker! Cassandra is great! 10 out of 10! Would speak with her again! It was like dropping my car off with a friend. A friend that may or may not charge me mo Cassandra is great! 10 out of 10! Would speak with her again! It was like dropping my car off with a friend. A friend that may or may not charge me money to look at my car depending on if it was covered by warranty, but a friend none the less! There's a couple other grumpadumps that work there. Cassandra is not one of them. She's a good egg. Probably deserves a raise I would wager. But that's unlikely, so in lieu of the money she so richly deserves I would recommend she receives 11 crisp high fives a day for a week, and 2 get out of jail free cards, to be used should something go awry. Can't fire Cassy, she's got 2 free passes! More

Top Notch in customer service I have never owned a Ford before so was not sure what to expect for service. My vehicle had a faulty tire pressure sensor and it was immediately fixed I have never owned a Ford before so was not sure what to expect for service. My vehicle had a faulty tire pressure sensor and it was immediately fixed and still under warranty. Liane Asquin was fantastic to deal with and answered any questions I had and even provided me with information that I was not aware of since I am still getting accustomed to my vehicle. I read reviews prior to bring my vehicle to Northstar and it had great customers reviews and I can certainly attest to the service I received from Liane. Never been to a better place so focused on customer service. THANK YOU LIANE!!!!! More

Relaxed, professional, solution oriented. From the salesman to the finance man, our needs were not only completely heard and met, but new money saving ideas were proposed to us. A big thank yo From the salesman to the finance man, our needs were not only completely heard and met, but new money saving ideas were proposed to us. A big thank you to Nathan and Adam at Northstar for the hard work they put into helping my company finding us the right truck and helping us pay for that truck in the best way possible. Would definitely recommend anyone looking for a new vehicle to call this dealership and use their excellent service team. More