Northside Mitsubishi

A revised review "Edited" While I had a terrible experience when I stopped by the North side Mitsubishi, I received a call back from a Mitch Buban, who apologized to "Edited" While I had a terrible experience when I stopped by the North side Mitsubishi, I received a call back from a Mitch Buban, who apologized to me, and then proceeded to take corrective measures that completely made up for the previous experience. I'm overall happy with the service provide, and will chalk up my bad experience as a rare occurrence. More

Friendly Customer Service! I dealt with Liam and Dakota, I have to say they did a wonderful job getting me what I wanted for the price I wanted. I was impressed with their sale I dealt with Liam and Dakota, I have to say they did a wonderful job getting me what I wanted for the price I wanted. I was impressed with their sales pitch and the way they explained everything to me. I would strongly suggest getting a vehicle at North Side Mitsubishi. More

Not informative on financial options I recently purchased a vehicle from them after I have been doing car shopping for weeks. So I was exhausted and ready to buy anything with a decent pr I recently purchased a vehicle from them after I have been doing car shopping for weeks. So I was exhausted and ready to buy anything with a decent price. I found out that they have a special deal on the internet which is 3000 dollar lower than the MSRP. So I was interested and went in for a test drive. They asked my what I want my monthly payment to be so we can have a deal. I told them that I am going to pay cash and would only consider finance if interest rate is 0% or 0.9%. They directly told me that the interest rate would depends on my credit, which means 5-7%. Then they told me that if I choose to finance, I can pay the bank off at any moment so it is the same as paying cash, but I get a $500 debate. So I was OK with it. I paid my deposit and agreed to get the car the next day. The next day I found out from Mitsubishi Canada website that they are having 0% financing! I was sooo angry as they didn't mention anything about 0% financing to me. Why would I choose to pay cash if I can get 0% for 5 years. So I called, they told me that I can't get 0% financing because I got the special online price! I asked them what my interest rate is instead, they said 6.2%, but guaranteed that I don't have to pay anything when I pay them out...but ignored to mention the 60 dollar fee to start the financing and the 35 dollar to close the finance. If they told me this earlier, I would throw them a check so I don't have to deal with the financial just to get the 500 rebate. In this case I probably saved 200 bucks overall if I am lucky. Totally pissed. I also understand that they don't have to give my anything as a gift with my new car purchase but all the other person I know got floor mats or fuel card or cups and one of my friend even got a watch. I asked them to give me floor mats and they said no, I asked them to give me a free oil change, they said no. They said that they didn't make any money off my purchase, but I bought the extended warranty for 2500 and the paint protection stuff for 600, from which they make a ton of profit. I got my vehicle in to have the paint protection on and here I go will never deal with this dealer ever again! More

Good customer service doesn't make up for price I went to the nearest dealership after moving to Alberta because I didn't know of any other place really. Not only did they charge 50% more than the I went to the nearest dealership after moving to Alberta because I didn't know of any other place really. Not only did they charge 50% more than the garage near my house for the assessment, they also charged 50% more for fixing whatever needed to be fixed on the car (which according to my new mechanice, doesn't need to get fixed right now). They are very polite and courteous, but at the end of the day, they're not in the smiles business, they're in the car business. More

Highly recommend Northside mitsubishi they are awesome Troy Kraft and Julian Fontaine were outstanding and went above and beyond to get us the vehicle that we wanted. I highly recommend this dealership if Troy Kraft and Julian Fontaine were outstanding and went above and beyond to get us the vehicle that we wanted. I highly recommend this dealership if you are looking for a reliable vehicle and friendly service. More

expirience with nothside mitsubishi Everyone is nice, friendly and helpful, especially Troy Kraft. The customer service is awsome as i i've visited this place. They take care of you ver Everyone is nice, friendly and helpful, especially Troy Kraft. The customer service is awsome as i i've visited this place. They take care of you very well. More

amazing customer service! highly recommend!!!!! My Mom recently bought a car through North side Mitsubishi and was absolutely thrilled with the customer service! Liam was our sales person and was so My Mom recently bought a car through North side Mitsubishi and was absolutely thrilled with the customer service! Liam was our sales person and was so friendly and super helpful! The whole process was very quick and everyone was just amazing. I will definately be buying my next car with them!! Highly recommend Liam!!!!!! More

Great friendly service I went to Northside mitsubishi to buy a 2012 outlander and had troy kraft as my salesmen.he was very helpful and knowledgeable about the vehicle and m I went to Northside mitsubishi to buy a 2012 outlander and had troy kraft as my salesmen.he was very helpful and knowledgeable about the vehicle and made the choice easy.i received a reasonable price on the vehicle and couldn't be happier with my new suv. I'll most definitely return to purchase another vehicle and recommend it to others. More

This is the second time I've been in for repair work and the customer service has greatly improved. I'd like to thank both Dave and Kristy for a positive experience. Previous to this, I've had some pain and the customer service has greatly improved. I'd like to thank both Dave and Kristy for a positive experience. Previous to this, I've had some painful experiences when it came to getting repair work completed for my Endeavor. I'd strongly recommend the service department at this dealership. Again - Thanks to both Dave & Kristy. Mike H. More

Went for a test drive and ended up buying a 2012 Mitsubishi RVR right then and there. I was expecting a frustrating time but got just the opposite. James is a no pressure, easy going, friendly guy Mitsubishi RVR right then and there. I was expecting a frustrating time but got just the opposite. James is a no pressure, easy going, friendly guy with a job to do but seemed to be able to put himself in my shoes. Not usually so lucky being a woman buying a car but was treated with respect and he listened to what I was looking for and didn't try to tell me what I should have. He certainly knows his vehicles and he works with you. The financing procedure was easy and very quick which was a pleasant surprise. I definitely recommend North Side Mitsubishi and James as your salesman!! More