Northland Volkswagen

VW Tiguan If you are looking to purchase a new Volkswagen with peace of mind and a no pressure environment then I would recommend you check Northland Volkswagen If you are looking to purchase a new Volkswagen with peace of mind and a no pressure environment then I would recommend you check Northland Volkswagen. I dealt with Doug and he was great showing us all the different features of the pre owned vehicle we were interested in. He answered all our questions and took his time with us. I appreciate the close attention they pay to details at this dealership. I would recommend this dealership to anyone who is looking for a new or a pre owned vehicle. More

Great experience with 2014 Tiguan This dealership certainly promotes a customer oriented environment which made it easy for me to feel comfortable doing business here. No time was wast This dealership certainly promotes a customer oriented environment which made it easy for me to feel comfortable doing business here. No time was wasted in making me feel at home. Questions were addressed in a timely and thorough manner and any requests I had were accommodated as best as possible. So far my car has not provided any cause for concern and my experience with the repair and maintenance team has left nothing to be desired. Great team. I would certainly recommend them highly. More

2015 Golf GTI with Performance Package I just took delivery of a 2015 GTI with Performance-Package. When I dropped by the dealership in November 2014 I was met by Matt Da Silva. I currently I just took delivery of a 2015 GTI with Performance-Package. When I dropped by the dealership in November 2014 I was met by Matt Da Silva. I currently use a 2008 GTI so wanted to see what the 2015 GTI had to offer. With a few questions Matt was able to size where my knowledge was at. He quickly filled in the knowledge gaps for me within 6 minutes. For another 5 minutes Matt walked me through all financing options, I was already sold by the time he was done. Matt who looks like a GTI himself could earn a speeding ticket while sitting at his desk. I made a deposit and placed an order in December. He told me the fully loaded spec I ordered would be manufactured and delivered to the dealership in February 2015. Come February Matt raised me at site outside Calgary to inform me that my baby had arrived, I wasn't too sure I wanted that child any more but Matt told me DNA test on the baby proved I am the true biological father of this mint GTI. He told me my name was written all over it and I should come complete the paperwork when I returned from site. I did and I have not been the same ever since in a positive kind of way. Two days to taking delivery I asked Matt if I could take a GTI-PP for a spin so I could have an idea of what I was buying, right away he pulled out a demo GTI-PP and off we went. Words cannot describe the experience, that machine was devil, when I pushed the sports mode button it was as if the engine was replaced with a demon, the whole car seemed to be on anabolic steroids. The kick you feel when you push that pedal down is something between exhilaration and intoxication. After the spin with the pocket-rocket I earned an astronaut license, I was ready to take that machine to outer space but Matt stopped me. Bottom-line, I give the dealership 6-stars, I give the car 7-stars and I give Matt the spanking Da Silva 10-stars. Thank you Northland VW. More

Very Smooth GTI buying experience I called the dealership with general questions about when the new 2015 GTI's were to be in stock. I talked with Matt DaSilva who immediately schedule I called the dealership with general questions about when the new 2015 GTI's were to be in stock. I talked with Matt DaSilva who immediately scheduled an appointment with me. We sat down to talk numbers and availability - very easy guy to work with. It seemed like Matt was equally as excited as I was about the new GTI's arriving. He worked very hard to get me exactly the price I was looking to pay, for the options that I needed, and was up to date on all the Specials Volkswagen was offering at the time to save me even more money. Once I had committed to the vehicle, he regularly kept me informed on the status of my specific car and when it would arrive, and ensured the pickup happened smoothly. Since I have owned the car, he has checked up on me on 3 separate occasions (one to tell me that he had bought the same car I did!), just to make sure I was satisfied with my purchase. I've already sent one of my friends to buy a new Volkswagen with Matt since my purchase, and intend to buy my next Volkswagen from him in 3 years time. Matt is genuine and respectful, and really seems to care about his customers and their loyalty. Highly recommended. More

Golf GTI I just purchased a 2013 GTI from this dealership, and this is the best car dealer experience I've had so far. Mind you, I previously purchased a 2012 I just purchased a 2013 GTI from this dealership, and this is the best car dealer experience I've had so far. Mind you, I previously purchased a 2012 Fiat/Chrysler product, and had the worst dealer/ownership experience of my life, so the bar was set really really really really low. But alas, the crew at Northland VW have restored my faith in the car-purchasing process, and I even got some self defense and survival tips from the delivery coordinator! If that alone doesn't justify the reasonable documentation fee, I do not know what else would! Also Guy Trahan wears really neat hats. But seriously awesome dealership, low pressure, quick turn around, very knowledgeable "car guys," all of the things my previous Fiat/Chrysler experience was not. 11 out of 10, Seven Stars, etc etc. -DSG- More

Great car buying expereince Northland Volkswagen dealership did a wonderful job at getting me the car i wanted and for a great price. The Salesman that worked with me Doug MacGre Northland Volkswagen dealership did a wonderful job at getting me the car i wanted and for a great price. The Salesman that worked with me Doug MacGregor, worked very hard on my behave even communicating with me personal after hours. Doug did a great job explaining all my options and was very knowledgeable about the whole process. As this was my first car buying experience, Doug did a great job walking me through all the in and outs. He was very patient with me as i was learning about how to buy a car. When i first inquired about the car Doug was great about getting back to me quickly and was always good about returning my phone calls or emails whenever i had questions. i am very glad i was able to work with Doug and be able to interact with such friendly staff at Northland Volkswagen. i would highly recommend them to family and friends. you will enjoy your car buying experience with these great people. Thank you again! More

pleasant and efficent good sales experience .Alana provided efficient friendly test drive and also helped to point out various quality factors associated with the new ca good sales experience .Alana provided efficient friendly test drive and also helped to point out various quality factors associated with the new car and safety . More

I was in trouble. Now I'm not. Alanna helped me out of a pretty hairy situation and allowed me to get into a far more reliable vehicle that has helped me push into som Now I'm not. Alanna helped me out of a pretty hairy situation and allowed me to get into a far more reliable vehicle that has helped me push into some new levels of personal security. Thanks a ton! More

Best car purchase experience! I've owned my beautiful Jetta for just over a year now and I couldn't be happier with it or the service I received when buying it. I was in an unfortu I've owned my beautiful Jetta for just over a year now and I couldn't be happier with it or the service I received when buying it. I was in an unfortunate situation when my then almost brand new vehicle was having many issues and wasn't getting any help from my dealer. So I decided to throw in the towel and trade it in and get something new. A friend recommended Northland volkswagen so off I went! Alanna spent a ton of time helping me pick the perfect car (as indecisive as I was! And I settled on a beautiful pre owned white Jetta. She got me a great deal and worked with me to get the best price on my trade in. I was SO happy I brought in crave cupcakes to thank the entire team when I came to pick my car up. I have never been more satisfied with a car purchase (this is my third vehicle) and the constant service I have received after! This team is amazing and I will 100% have Alanna help me pick out any future vehicles I need. So if you need a new vehicle and want amazing service go see Alanna! More

Amazing service! What qualifies genuine quality when it comes to the next level of customer service in today's fast paced, "get everything yesterday" type of lifestyle What qualifies genuine quality when it comes to the next level of customer service in today's fast paced, "get everything yesterday" type of lifestyle is the ability to slow things down and make it a comfortable experience for the customer. Alanna at Northland VW is the epitome of top level customer service. Her approach front to back from the time I first made my purchasing decision and tested out my VW to any time I need a quick bit of service has been nothing short of perfection. There was no pressure to buy, she took into account everything I was looking for out of my next vehicle, showed me some options and let me be the judge of what worked best. Upon follow ups, any time I visit Northland I am greeted by a family of folks that you can see genuinely enjoy being around each other and that - as a customer is very important. Alanna's professional demeanour, enthusiasm and commitment to her clients is next level service and I'm very proud to be a part of the VW family. I tell anyone that is looking for a great experience in upgrading their vehicle to head on over to see Alanna. Overall, it's been the best shopping experience I've ever had. More