Northland Volkswagen

Reasonable Service I was some what taken by surprise of the services rendered this time. I wished I had first spoken with the person to book for the appointment for the I was some what taken by surprise of the services rendered this time. I wished I had first spoken with the person to book for the appointment for the requested service. I did however advise the person who did take my request for the appointment that the salesman responsible for selling me the car earlier this year should be notified for the proposed service, since it was him who agreed to charge me nothing for this service as part of the adjusted price. Well, now I know better. The salesman was not available at the time when I brought the car for service. Whereas, I know most of your service advisors, except the advisor who attended. More

Outstanding Service We recently took our 2011 Golf TDI into the Service Department for regular maintenance interval and are pleased with the process and the work carried We recently took our 2011 Golf TDI into the Service Department for regular maintenance interval and are pleased with the process and the work carried out. The online booking was smooth and easy to complete. Dan Weber handled our file, explained all aspects of the work required and carried out on the vehicle. We are from out of town and Dan promised the vehicle would be ready at a specified time. He called us at exactly that time to confirm the work was complete and the vehicle was ready for pick-up. The pricing was exactly as he quoted with no surprises at the cashier. A pleasure to deal with these friendly and professional people. More

Great service! They went above and beyond. This was the best large purchase experience of my life. All of the staff was friendly, and seemed genuinely motivated to get me into the best vehicle This was the best large purchase experience of my life. All of the staff was friendly, and seemed genuinely motivated to get me into the best vehicle for my needs. I never felt pushed in any way to buy something I didn't need or want. Highly recommended; Thanks, guys! More

2015 Passat A quick, easy and painless experience. Very impressed with everyone involved and very happy with my new car. Highly recommended dealership. Thank you A quick, easy and painless experience. Very impressed with everyone involved and very happy with my new car. Highly recommended dealership. Thank you Carmen, Manou and Trevor. More

Simple and Easy Buying a new vehicle at Northland Volkswagen was a great experience as the staff there made the process easy and simple. It was my first time buying Buying a new vehicle at Northland Volkswagen was a great experience as the staff there made the process easy and simple. It was my first time buying a new vehicle and the staff were very patient during the whole process. Carmen is a great sales representative and I never felt pressured into buying a vehicle. Jared in finance went over all the paperwork and made it easy to understand the finance process. Rob was great in finalizing my vehicle preparation and giving me the rundown of all the features in my new vehicle. Highly recommend Northland Volkswagen! More

Great service, professional staff willing to take the extra time to make sure you have all your questions answered. I choose this dealership because it had the model I was looking fo willing to take the extra time to make sure you have all your questions answered. I choose this dealership because it had the model I was looking for online. However when I actually came into the dealership for a test drive I was extremely surprised to find the staff very friendly, knowledgeable and just seemed to love there jobs and working there. Excellent dealership, would gladly refer them to all my friends. More

experience with Northland Unfortunately the survey I was to complete has expired. If you send it again I will do it. The service I received in purchasing the Jetta was fantasti Unfortunately the survey I was to complete has expired. If you send it again I will do it. The service I received in purchasing the Jetta was fantastic. I love the car! More

New Jetta Purchase Our overall experience was over the top excellent. The dealership is full of friendly staff, who are always smiling and asking if you have been helpe Our overall experience was over the top excellent. The dealership is full of friendly staff, who are always smiling and asking if you have been helped. Jamie took the time to walk us through all the perks and benefits about the Jetta's we were looking at. He asked us questions at the first to ensure he was going to point us in the right direction. He was very personable, friendly and made us feel like we were his # 1 customer. We would have no hesitation to call Jamie if i ever needed anything or had any questions. He made my first car buying experience a breeze. Manou knows her stuff. She was super efficient, personable and friendly. She explained all of the documents I needed to sign, to unsure I understood them. Ron was also great to deal with. He explained all of the features on the inside of the car and even helped me hook up my bluetooth before i drove away. I love my new Jetta, I love the dealership and I am looking forward to dealing with them in the future. - Beth & Ian More

Friendly and Accomidating Service! Harsha and Guy were very accomidating for my purchase. I was in the dealership late past their regular hours and rushed the pick up of the vehicle the Harsha and Guy were very accomidating for my purchase. I was in the dealership late past their regular hours and rushed the pick up of the vehicle the next morning. More