Northland Volkswagen

Great service as always This is our second purchase from Northland and they were as amazing as the first time. Oliver put together our deal and Jason took over when we came i This is our second purchase from Northland and they were as amazing as the first time. Oliver put together our deal and Jason took over when we came in. They are both very helpful, answered all our questions and took the time to explain everything. Would recommend both of them to all our friends. More

Wonderful experience. Nikki Ngo helped put us in the exact vehicle that we were looking for. Guy was most helpful in explaining all of our warranty and purchase options and Nikki Ngo helped put us in the exact vehicle that we were looking for. Guy was most helpful in explaining all of our warranty and purchase options and Ron went over the new vehicle delivered with a fine toothed comb. I would highly recommend the Northland Team. Alan Jackson More

Will never shop anywhere else! This is my third purchase from Northland and their customer service is by far the best in the city! This was my first purchase with Alanna and she was This is my third purchase from Northland and their customer service is by far the best in the city! This was my first purchase with Alanna and she was amazing from the start. Very knowledgeable, took the time to explain all my options and answered my 101 questions, texts and emails, even if she wasn't in the office. My purchase was very easy and stress free and i'm in love with my new Tiguan R Line! More

Amazing customer service! I purchased a new car from this dealership and did everything via phone and email (.I live in Edmonton) It was easy, simple, but thorough and quick. I purchased a new car from this dealership and did everything via phone and email (.I live in Edmonton) It was easy, simple, but thorough and quick. When I arrived in Calgary to pick up the car, it was ready and waiting for me with all the documents ready to sign. A wonderful man walked me through all the bells and whistles on my car and I was off on my way. Love it!! That's how easy everything should be. Thank you Alanna and Guy. More

Stress free from start to finish We had a great experience with Northland Volkswagen when purchasing our new golf. Alanna was very knowledgeable, empathetic and helpful. She was not a We had a great experience with Northland Volkswagen when purchasing our new golf. Alanna was very knowledgeable, empathetic and helpful. She was not at all like the typical pushy sales people, the whole process was very simple and enjoyable even when it came to the finance part of the sale. Guy was very informative and helpful. We did not feel the typical pressure to add a bunch of different packages to our deal, this made the experience a lot less stressful. We were really impressed with the entire process. More

Another great buying experience at Northland VW I purchased a new 2016 Golf this past week and was rewarded with an(other) excellent sales experience at Northland VW. My first connection regardi I purchased a new 2016 Golf this past week and was rewarded with an(other) excellent sales experience at Northland VW. My first connection regarding a new car was online to Carmen Huber who was very patient and helpful and answered all the questions I had at the time. When I came into the dealership to test drive some vehicles Carmen wasn't around so I did the drives with Jason Hofer - he was excellent on the test drive and handled virtually every question (I had a lot because I'd been driving another Golf since 2003) I threw at him. After finding out that stock was so limited (1 left!) on the Volksfest eligible model that we wanted, I decided to buy that day. Jason did a great job on leading me through the sale and getting me prepped to move on to the finance group at the dealership where I would mostly work with Jared Boyce. Jared was super friendly and likable and was excellent at explaining to me all of the options available to us on our new vehicle and really putting into context the benefits of each. I told him he did an excellent job as I don't think people get told enough when they do something really well. When we finished the deal on pickup day he was respectful of our time constraints and helped us get through all that needed to be done in a timely manner. Finally, I had one phone interaction with Manou - she was also friendly and helpful so really rounded out our overall experience with Northland. That's about it - our second (2003, 2016) good experience at Northland Volkswagen. If you come to buy a car there and cross paths with the people I've mentioned you'll leave happy! More

Alex Rodrigo Dealt with Alex from used car sales definatley the best salesmen I have ever dealt with. Very helpful and will bend over backwards to help you and lea Dealt with Alex from used car sales definatley the best salesmen I have ever dealt with. Very helpful and will bend over backwards to help you and leave with a smile. Always available to message/call even after purchase with any questions about the car or any other VW knowledge. More

Our new Tiggie! Came home with a new 2016 Volkswagen Tiguan from this dealer. Completely pleased with our purchase! This car has all of the features our family wanted Came home with a new 2016 Volkswagen Tiguan from this dealer. Completely pleased with our purchase! This car has all of the features our family wanted and much more. From beginning to end we were assisted and welcomed with helpful staff. Special thanks to Alanna for her assistance. We would definitely recommend both this dealership and the 2016 Tiguan! More

Service Appointment In and out quick as I had mentioned needing to be back at work out of town. Great service and loved the coffee and free wfi available while waiting In and out quick as I had mentioned needing to be back at work out of town. Great service and loved the coffee and free wfi available while waiting More

Excellent no pressure sales We had previously owned a VW. We bought it else where in 2008. The experience we had buying our new VW at Northland was 100% better. We were made to f We had previously owned a VW. We bought it else where in 2008. The experience we had buying our new VW at Northland was 100% better. We were made to feel like they actually appreciated out business and did all they could to make sure we found the right vehicle for us. We met with Jamie 3 or 4 times before we actually settled on a vehicle. He was so great. We never felt pressured to buy. We had several test drives with him and the knowledge he has about the vehicles us outstanding. When we picked up our chosen vehicle the fellow that showed us how everything worked was outstanding as well. He gave us a thorough overview of our vehicle. We've owned higher end vehicles before and were never shown how to use even 1/4 of what our Mercedes could do. More