Northgate Chevrolet Buick GMC Ltd

Excellent salesman I was shopping on-line for a new truck and couldn't decide on a brand until watching a comprehensive video that Tony did on a 2500HD High Country, wit I was shopping on-line for a new truck and couldn't decide on a brand until watching a comprehensive video that Tony did on a 2500HD High Country, with a Duramax. More dealerships should be doing these, it made my choice a lot easier. From there Tony answered my e-mails and phone calls promptly and sent me info on several trucks with that I was interested in. Then, when it came to price, Tony didn't waste my time with the useless MSRP, he gave me their best price up front. This is my 6th new vehicle purchase and was by far the easiest, least painful experience of all of them. Everything went smooth and I'm very happy with the truck. More

He is beast dealer i've ever met. I came from another country.It was my frist time to buy car in canada. That's why I check every single shop in AB I was really disappointed before me I came from another country.It was my frist time to buy car in canada. That's why I check every single shop in AB I was really disappointed before met him He is awsome and best More

Excellent customer service and no pressure I happened to send an email and Tony responded within 24 hours. Service on our new Equinox has been exceptional. I gave Tony what i was looking for I happened to send an email and Tony responded within 24 hours. Service on our new Equinox has been exceptional. I gave Tony what i was looking for in a new vehicle and he got back to me before the end of the day and took the time to do a video walk around of the vehicle i purchased. He spent the whole evening with us and answered a million questions my husband and i had. The service on the oil changes is excellent, my husband is in and out of the service center within a short time. Would recommend Tony Di Pietro and Northgate to friends and family in a heart beat!! Thanks again for helping us out with a major purchase Tony! More

Terrible service, no customer service skills. Took a vehicle in for some recalls and to have my keys reprogrammed. Dealership texts me saying the brand new battery I put in it an hour before it wa Took a vehicle in for some recalls and to have my keys reprogrammed. Dealership texts me saying the brand new battery I put in it an hour before it was towed to their dealership is dead. After texting back and forth for a few hours I eventually learn it is not dead. What? Make up your mind? They do the recalls but the vehicle still isn't starting. "Did you reprogram the key?" I ask. They reply with something about how my remote starter is broken and it's $300 to remove it. "That doesn't answer my question." Run around and then back to the $300 again. "Did you reprogram the key?" They reply with something vague about data communication. Then tell me they pushed my car outside, it's gonna need a tow, and I owe them $118 because they did extra work that I did not ask for. The car was brought to have recalls done, and keys reprogrammed. One step apparently hasn't been done, and apparently $118 worth of work was done to my car without my permission. You're a real winner, Dennis. More

Service work done A while ago I was having an oil change done on my 2 year old Cruz. The staff noticed that a seal was leaking and suggested that I book the vehicle in A while ago I was having an oil change done on my 2 year old Cruz. The staff noticed that a seal was leaking and suggested that I book the vehicle in to see the extent of the damage. I did bring the vehicle back and was told that it might be a couple of days to complete the work. June did a a great job of letting me know how the repair work was going, and updating me when parts had to be ordered resulting in a delay. As soon as June realized that the repair would take longer than anticipated she arranged a rental vehicle for me at no cost to me. During the week that my vehicle was in the shop June called several times to keep me updated. I often use the dealership for quick lube oil changes. During one oil change my son said I should ask about the charger connection not working. One of the service rep quickly diagnosed it as two burnt out fuses. I got the fuses at the parts department and the service rep replaced them for me. I was very grateful for the extra effort he put in; without charging me for his time or knowledge. More

They won't work on older cars. when I called I was told they do not work on vehicles older then the year 2000. I have never heard of such a response from a dealership. when I called I was told they do not work on vehicles older then the year 2000. I have never heard of such a response from a dealership. More

My last three vechicles have been chevrolet Mike Lowe has sold me two of my Chevrolet cars and has has been honest with me. His memory is fantastic. I feel quite satisfied with the service he ha Mike Lowe has sold me two of my Chevrolet cars and has has been honest with me. His memory is fantastic. I feel quite satisfied with the service he has provided. I would recommend him to even family.I would put the Cruse turbo diesel in a Equinox for perfect fit for me. More

vehicle in for recall. 2007 Pontiac Vibe Dan Saunders was looking after me and did a top notch job. A part had to be ordered and he kept me informed as to whether or not the part was in and Dan Saunders was looking after me and did a top notch job. A part had to be ordered and he kept me informed as to whether or not the part was in and let me know when it came in. He said that he would get a technician on it the following day. Great Service More