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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.1
1,114 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,114 Reviews of North York Chrysler Jeep Dodge Ram Fiat

February 14, 2018

worst experience with a car dealership I bought my car a few weeks ago 2017 dodge charger and the car had issues I brought it back to get it fixed they tried to fix it but couldn't fix it t More

by Mikhail Tavares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasir khan, John Philip
Apr 03, 2018 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello Mikhail Tavares, We looked into this issue, and we’re afraid that your description of the incident isn’t exactly accurate. Let us walk you through what happened in reference to our customer log. You came into our dealership with two major issues that you were experiencing with your 2017 Dodge Charger. The first claim was that the headlight beams was not level and that the hood bonnet wasn’t flush. Our technician thoroughly explained to you that the headlight beam is significantly lower on the driver side, this prevents visual impairment for oncoming traffic. We even brought out another vehicle to show you in reference. The vehicle is assembled like this from the factory. Next, we looked at the hood bonnet and ended up sending out to our body shop to get fixed. We apologize for your negative experience, but we thoroughly addressed all the issues you had with your car and made it our top priority to fix them. Safe Driving. Regards, You Friends at North York Chrysler.

February 08, 2018

I was very pleased with the service. Billy is an asset! I was very pleased with the service. Billy went above and beyond. He is truly an asset to North York Chrysler. I went in for an oil change and ai More

by 123qweasdzxc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy who is the best employee there!
February 07, 2018

sercice Exceptionally happy with the service. You could not meet a better service team. From Sarah the service manager, who is fantastic, to Kayla who I just More

by picken,robert333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
February 01, 2018

Great Service!!! Kayla listened to all my concerns and had them addressed in a timely and professional manor. Great service and fair value. I will return for future wo More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
January 30, 2018

Car taken in by CAA the previous night. The service was very prompt.Car was taken in the previous night and we did not think that it would be ready so fast.We were impressed More

by Happy guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Walters
January 28, 2018

Thank you Olim Dropped by for oil change. Olim looked after me, gives me $20 coupon .. Oil change is quiet fast and efficient as well, comes with free breakfast More

by Donoir Islamov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olim
January 25, 2018

I will be returning for future service needs I took my car in for service I was hearing some noises. My advisor Kayla checked me in and followed my through he whole process updated me on some of More

by Adrian1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
January 24, 2018

Amazing service! Came in for an oil change on my 1500. The guys in the express lane did a great job! Quick, friendly and so much more knowledgeable than normal quick l More

by DieselDude1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
San S.
January 24, 2018

Excellent and speedy service! I am a regular customer at your dealership. I was there for oil change last week. I have to say that the quality of your service has improved dramatic More

by Sharonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
San and the two Asian technicians for oil change (sorry I forgot their names)
January 24, 2018

Awesome Service! Had an issue with the RFM message on my 320i and didn't know how to clear it. Drove in and found out it was just a matter of filling my tires correctl More

by white320i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ng and San S.
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