
North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,112 Reviews of North York Chrysler Jeep Dodge Ram Fiat
Inconvenient I got my car serviced in mid-April and was told that two parts needed to be ordered. A week or so later, I received a call saying that one of the part I got my car serviced in mid-April and was told that two parts needed to be ordered. A week or so later, I received a call saying that one of the parts had been received. I asked the person to check in to see if the other part had been received and I was told it had. I then scheduled an appointment 2 weeks later to get my car serviced. After dropping my car off and waiting for 8 hours, I received a call indicating that the second part needs to be ordered and that my car will not be ready until the next day. I explained that the dealership should either cover a rental or my Uber receipts for the next day since I was expecting to have my car later that evening. I was told I could only rent a car from the dealership (which is quite far from my house) since they charge $35/day and they refuse to pay more. Eventually, the dealership offered to have the car prepared for 8:30am and to pay for an Uber to pick me up from my house. This back and forth negotiation took another 40 minutes of my time. All of my experiences at this dealership to date have been negative and I would not recommend purchasing a vehicle from here. More
Great service! The servicing stuff was very professional and friendly; the waiting time was shorter than the estimation. Free coffee and muffin was a nice gesture b The servicing stuff was very professional and friendly; the waiting time was shorter than the estimation. Free coffee and muffin was a nice gesture by the North York Chrysler. The adviser, William Wilkinson, made the whole process of updating transmission software easy to understand and the service was free! More
Summary Prompt courteous service. Accomplished a lot in four hours. Shuttle handy and on time. Disappointed that they have cut back on complimentary breakfast Prompt courteous service. Accomplished a lot in four hours. Shuttle handy and on time. Disappointed that they have cut back on complimentary breakfast. Was a treat when there for over 4 hours. Loved that they washed my car. More
Best dealership ever! As long-time GM purchasers, I can now say that North York Chrysler will be our dealership of choice from now on. The staff (in particular, our salespe As long-time GM purchasers, I can now say that North York Chrysler will be our dealership of choice from now on. The staff (in particular, our salesperson Raymond Orr and finance manager Abdul Rahman) went above and beyond to make our entire experience as enjoyable and stress-free as possible. They couldn't possibly do enough for us. There were no high-pressure sales pitches, just a genuine intent to help us find the right vehicle for the right price. We would highly recommend this dealership, and will definitely be back for our next vehicle. More
Excellent staff and service My experience at North York Chrysler was very positive. Simon was very knowledgeable about the vehicle I was interested in and showed me how all the b My experience at North York Chrysler was very positive. Simon was very knowledgeable about the vehicle I was interested in and showed me how all the bells and whistles work in the vehicle I purchased. Randy was amazing at working out the right numbers for me so I can afford my dream vehicle within my budget. Overall great experience at this dealership and I highly recommend these two gentlemen to anyone looking for a new or used vehicle. More
Land Rover purchase Terrible customer service. Terrible salesperson. Terrible experience. Never returning nor referring to this dealership again. Treated like I was buyi Terrible customer service. Terrible salesperson. Terrible experience. Never returning nor referring to this dealership again. Treated like I was buying a loaf of bread. Damage to car that was to be repaired prior to pick up was never done and sales lied and said it wasn’t part of deal and that cosmetic problems aren’t considered. They finally did a terrible touch up job that had to be redone at body shop and I paid out of pocket. More
Fast & furious I used the quick service lane for oil change. No queue, pushed the horn, gate opened, drove in. Billy offered full synthetic, which I always use, don' I used the quick service lane for oil change. No queue, pushed the horn, gate opened, drove in. Billy offered full synthetic, which I always use, don't want my horse to suffer. Got a card for free coffee and muffin, sat down just 2 meters from the car watching the works. Hardly finished my drink when Billy called me to check out. Super fast and super comfortable! Thank you guys! More
best bday gift I've always wanted a red SUV and when I saw this Ford Escape 2015 from Chrysler North York, I knew it's gonna be mine!! I sent my application online o I've always wanted a red SUV and when I saw this Ford Escape 2015 from Chrysler North York, I knew it's gonna be mine!! I sent my application online on Feb 4, that was Sunday. Randy Cho called me up the next day, met Ron on Tues Feb 6 to tell me i got the car!!! Simon handed the key to my husband for a test drive. I've never met people as helpful as these guys. They are our angels sent for my birthday gift...My husband drove home my dream car exactly on my birthday!!! Thank you my Chrysler angels---- Ron, Randy and Simon! More
worst experience with a car dealership I bought my car a few weeks ago 2017 dodge charger and the car had issues I brought it back to get it fixed they tried to fix it but couldn't fix it t I bought my car a few weeks ago 2017 dodge charger and the car had issues I brought it back to get it fixed they tried to fix it but couldn't fix it the service persons refered me to the sales manager (Yasir Khan and JP ) both didnt want to address the issues with my car and kept giving me the run around. I gave them full asking price for the car trying to avoid the b.s. from the little guys but they're worse This is my worst experience I have ever had with anyone after I spent a considerable sum of money on a car. If I could give them a 1/8 rating I would if you're reading this review keep your money and go somewhere else More
I was very pleased with the service. Billy is an asset! I was very pleased with the service. Billy went above and beyond. He is truly an asset to North York Chrysler. I went in for an oil change and ai I was very pleased with the service. Billy went above and beyond. He is truly an asset to North York Chrysler. I went in for an oil change and air filters and it was done so quickly while I waited. More