North York Chrysler Jeep Dodge Ram Fiat

My Experience I was impressed with the dealership when I walked through the door. I was warmly greeted and immediately met Michael Dastranj. He was well dressed an I was impressed with the dealership when I walked through the door. I was warmly greeted and immediately met Michael Dastranj. He was well dressed and acted like a true professional. He was focused on my needs and questions and quickly won my trust and confidence. I never felt pressure and he never tried to direct me away from my questions or concerns. He presented the vehicles and options in a clear and meaningful manner and made my experience a pleasant one. He made you feel like he cared. I had no intentions to buy that day but purchased the vehicle of my dreams at terms I was pleased and comfortable with. I can't say enough about Edwin who looked after the business details. He was a true gentleman and professional. He made everything clear and concise and simple. I will return to North York again for my next vehicle and will refer them to family and friends. I can only hope their service lives up to their sales experience. I will be quick to rate my first visit. More

Great experience I would recommand Michael Dastranj to anyone looking to purchase a vehicule. He was polite,very friendly and knowledgable. I purchase my car and with I would recommand Michael Dastranj to anyone looking to purchase a vehicule. He was polite,very friendly and knowledgable. I purchase my car and within the next few days I was able to pick it up. The overall experience was great. More

Great Atmosphere Walked in, made an appointment to test drive, staff was very friendly and welcoming.Met Michael he was the same, he was polite and friendly. Walked in, made an appointment to test drive, staff was very friendly and welcoming.Met Michael he was the same, he was polite and friendly. More

GREAT CUSTOMER SERVICE Thank you Chris & Leonora for being so wonderful!!! I really appreciate your awesome customer service. Thank you for taking the time to listen and hel Thank you Chris & Leonora for being so wonderful!!! I really appreciate your awesome customer service. Thank you for taking the time to listen and help me resolve all of the issues with my vehicle. I appreciate everything you have done. Jessica Fox More

Unhappy customer That was the closest Dealership to my house. I decided to buy a Smart for my doughter and got upset by dealing with the sales team. I didn't like the That was the closest Dealership to my house. I decided to buy a Smart for my doughter and got upset by dealing with the sales team. I didn't like the pressure and agressive sales. I asked for a 90 dollars discount for free licence plates to buy a car the same day and got pissed of by the sales rep and a manager. So I just turned arround and left. I NEVER WILL GO THERE AGAIN.! More

This place is a disaster I left my car here for a full day. All I needed was to get my tires changed (from winter to summer), an oil change, a check on my ambient temperature I left my car here for a full day. All I needed was to get my tires changed (from winter to summer), an oil change, a check on my ambient temperature reader for my car and a dent removed. It's a pain to get to the dealership from where I live, so my boyfriend and I made a day trip out of it and I left my car there the whole day. When I returned 8 hours later, the only thing that had been done was my tires had been changed. Oh, my oil had been changed too, but I have been running synthetic forever and for some reason, they put regular oil in. I insisted that they change it back and I had to wait another hour at the dealership while they fixed their mistake. They did not help with the dent and they did not even look at the ambient temperature sensor. So, I am forced to bring the car back a couple of weeks later. I drop it off before a meeting and get a call after it has been there for 3 hours and they tell me that they ordered in the wrong replacement part. No apologies, nothing. When I ask them, "where does that leave me?" They said, "stuck at work I guess." Perhaps they find some kind of humor in this, but I don't. It is a ton of trouble for me to drop off my car and leave it with them for an entire day based on the nature of my work (I need my car to go to meetings). To not even call and offer a solution when they screwed this up twice is terrible customer service. I maintain my car religiously and they have lost a customer, for sure. More

First time we have had fun buying a car We arrived at the dealership to look at a 2013 Journey that we had seen on the company website. We were introduced to Michael and he immediately got t We arrived at the dealership to look at a 2013 Journey that we had seen on the company website. We were introduced to Michael and he immediately got to work locating the car we were interested in. He located the car and we were on the test drive, no wasted time. After the test drive we were sold on the car but were unsure of the color. Michael asked of our preference and then gave us a number of choices for that color. We chose the original car and then wrote the deal. Michael explained all of our purchase options allowing us to make the final decision on everything. During the the whole process I took a liking to the 2014 Fiat 500 that was in the showroom. We were then introduced to Ash, the dealerships Sales manager. He saw that I was interested and told me that he would help us to purchase the car if we really liked it, no pressure. We wrapped up the deal on the Journey and arranged for delivery in two days and if we wanted to know more about the Fiat 500 we could talk about it then. We picked up the Journey two days later and we talked about the Fiat. The offer on the Fiat was really good and made sense so we purchased this car as well. Picked up the car two days later as promised. This was a great experience for us, Michael and Ash were a lot of fun and they made the whole experience very nice. It was nice to leave the dealership being fully informed and looking forward to doing more business in the future. Great staff, great dealership. I highly recommend stopping by North York Chrysler and seeing Michael and Ash for your next car purchase. Thanks again guys, see you soon. Tina More

New work truck. I found an ad online, and checked out a new 2014 Ram. Walked into the dealership and was welcomed, and asked what they could do to help. I showed the I found an ad online, and checked out a new 2014 Ram. Walked into the dealership and was welcomed, and asked what they could do to help. I showed the ad on my cell phone. Quickly, and friendly I was brought to Michael who was happy to help, he was very friendly. During my time with him another customer who he had helped polietly waved and said bye. Michael was very nice and said bye to them as well- he didnt treat them like another "sale" I felt no sales pressure, and he was happy to find answers to any questions I had right away. It was a great and comfortable experience. I have bought several new vehicles in the past, and I never have felt inclined to write a review about the experience. This however was a good one, and I do recomend Michael Dastranj and the rest of the team at North York Chrysler. More

Great Sales Service Marshall Uretsky of the sales team provided exceptional service making the vehicle purchasing experience exciting and enjoyable. Marshall's efforts w Marshall Uretsky of the sales team provided exceptional service making the vehicle purchasing experience exciting and enjoyable. Marshall's efforts went above and beyond any other dealership that we had visited while looking for a new vehicle. Keep up the good work. More

Excellent Service We were looking for a fairly new Mercedes SUV and picked North York Chrysler. They had one that was perfectly priced. From the moment we walked in t We were looking for a fairly new Mercedes SUV and picked North York Chrysler. They had one that was perfectly priced. From the moment we walked in to the dealership, the experience was good. Yagnesh or 'Yogi' was the salesman we dealt with. He was great. Very friendly and efficient and very knowledgable about Mercedes. On the day I picked it up, he made sure I was comfortable with the new vehicle and also set up the Bluetooth for me. I would recommend Yogi to everyone. More