North Bay Toyota

It was a bit of a shock at the replacement parts...but the service was very good with Lynn ..thank you for the service...th the service was very good with Lynn ..thank you for the service...th More

Recall for fuel pump replacement went very well----no gas smell as the tank was at one quarter tank as requested. Car seems to have more pep and no hesitation now..Will see in the future if gas mileage is be smell as the tank was at one quarter tank as requested. Car seems to have more pep and no hesitation now..Will see in the future if gas mileage is better or worse. More

Courteous and friendly - great customer service. Had. Courteous and friendly - great customer service. Had. my vehicle serviced and back to me before original estimated return. They were very helpful Courteous and friendly - great customer service. Had. my vehicle serviced and back to me before original estimated return. They were very helpful and professional No issues with the maintenance work done as well. More

Excellent customer service, exceeded expectations! The Excellent customer service, exceeded expectations! The waiting area was bright and comfortable, with adequate social distancing space for everyone, Excellent customer service, exceeded expectations! The waiting area was bright and comfortable, with adequate social distancing space for everyone, costumers and staff alike, with physical barriers in place where needed. More

Recall problem solved. Had an issue with gas smell but was quickly cleaned up. Love Toyota’s service group. My fault with gas smell as gas tank should have been much emptier. Haven’t driven too much due was quickly cleaned up. Love Toyota’s service group. My fault with gas smell as gas tank should have been much emptier. Haven’t driven too much due to COVID-19. Good service was provided. More

Fast and friendly service.Kat was friendly and helpful Fast and friendly service. Kat was friendly and helpful Shuttle driver was excellent. The service was done quick and I was taken to and from wor Fast and friendly service. Kat was friendly and helpful Shuttle driver was excellent. The service was done quick and I was taken to and from work on time by the shuttle driver. More

Service department at this dealership is the bright spot. Always accommodating. I have a unique situation that required some critical thinking on their part. They looked after me and had me in and out in no Always accommodating. I have a unique situation that required some critical thinking on their part. They looked after me and had me in and out in no time. More

It was no issue getting the car in in a timely manner, and they were both quick and accurate with checking my concern. You can't get ask for much more honestly! and they were both quick and accurate with checking my concern. You can't get ask for much more honestly! More

Great service as per usual. Everything done on-time and no problems with vehicle. Professional staff. Gave me a ride to and from the dealership. no problems with vehicle. Professional staff. Gave me a ride to and from the dealership. More

Service was prompt and friendly. I'm assuming they did the job they said they would...it was a recall and there was no charge. They gave me a shuttle ride home because the waiting area is closed during th the job they said they would...it was a recall and there was no charge. They gave me a shuttle ride home because the waiting area is closed during the pandemic. The driver wore a mask. More