North Bay Toyota

Excellent customer service, exceeded expectations! The Excellent customer service, exceeded expectations! The waiting area was bright and comfortable, with adequate social distancing space for everyone, Excellent customer service, exceeded expectations! The waiting area was bright and comfortable, with adequate social distancing space for everyone, costumers and staff alike, with physical barriers in place where needed. More

Recall problem solved. Had an issue with gas smell but was quickly cleaned up. Love Toyota’s service group. My fault with gas smell as gas tank should have been much emptier. Haven’t driven too much due was quickly cleaned up. Love Toyota’s service group. My fault with gas smell as gas tank should have been much emptier. Haven’t driven too much due to COVID-19. Good service was provided. More

Fast and friendly service.Kat was friendly and helpful Fast and friendly service. Kat was friendly and helpful Shuttle driver was excellent. The service was done quick and I was taken to and from wor Fast and friendly service. Kat was friendly and helpful Shuttle driver was excellent. The service was done quick and I was taken to and from work on time by the shuttle driver. More

Service department at this dealership is the bright spot. Always accommodating. I have a unique situation that required some critical thinking on their part. They looked after me and had me in and out in no Always accommodating. I have a unique situation that required some critical thinking on their part. They looked after me and had me in and out in no time. More

It was no issue getting the car in in a timely manner, and they were both quick and accurate with checking my concern. You can't get ask for much more honestly! and they were both quick and accurate with checking my concern. You can't get ask for much more honestly! More

Great service as per usual. Everything done on-time and no problems with vehicle. Professional staff. Gave me a ride to and from the dealership. no problems with vehicle. Professional staff. Gave me a ride to and from the dealership. More

Service was prompt and friendly. I'm assuming they did the job they said they would...it was a recall and there was no charge. They gave me a shuttle ride home because the waiting area is closed during th the job they said they would...it was a recall and there was no charge. They gave me a shuttle ride home because the waiting area is closed during the pandemic. The driver wore a mask. More

Always a pleasure to deal with everyone at this dealership. Honest, pleasant and caring. Amazing vehicles and amazing service all around! Been their customer for over 6 years dealership. Honest, pleasant and caring. Amazing vehicles and amazing service all around! Been their customer for over 6 years More

Regular servicing fast and efficient and friendly staff. I do miss the regular washes which stopped last March without warning or notice. Pandemic not a valid excuse. I do miss the regular washes which stopped last March without warning or notice. Pandemic not a valid excuse. More

Terrible service! They are great when your buying the car but the service department is dismissive, terrible to deal with if you have complaints about them but the service department is dismissive, terrible to deal with if you have complaints about them More