Nissan of Duncan

Never to Return On July 28th we had an appointment to test drive a Nissan truck. I left the keys to my truck with the sales guy while I went for the test drive. The On July 28th we had an appointment to test drive a Nissan truck. I left the keys to my truck with the sales guy while I went for the test drive. The vehicle was not for me so upon return I got my keys back and left. A few minutes after I had left the dealership called to advise they had my insurance papers and I could pick them up at reception. Apparently a photo copy was taken and the originals were not returned to my vehicle. Now here is the part that doesn't sit well. At no time did I give anyone permission to go rooting through my vehicle and remove my insurance papers and take a copy of them. I left my keys with the salesman as he wanted to have a look and do a quick appraisal in the event I wanted to trade it in. When i returned and picked up my insurance I requested the photocopy as well which he promptly returned. He said it was just for proof of ownership is the reason he took the copy. If that is true then why the xxxx did he feel the need to take a copy of the second page which outlines my coverage and cost of insurance????? This is common practice as he stated. The only reason I found out is because he forgot to return the papers before i got back...This is completely unethical such poor judgement. Sorry Nissan, you may have a good product but your Duncan team is way too greasy!!!! If that's how they do business they wont be in business long More

Sending out propaganda saying I won 500.00 toward vehicle protection ,, then try and sell me a new truck .. Fool me once , shame on me.. Great way too xxxx off your previous costumers .. protection ,, then try and sell me a new truck .. Fool me once , shame on me.. Great way too xxxx off your previous costumers .. More

Wasn't very impressed I bought a Camaro they never did an oil change on it my oil light came on roughly but a few days after don't really think they didn't look over on the vehicle because I've been having p oil change on it my oil light came on roughly but a few days after don't really think they didn't look over on the vehicle because I've been having problems with it left and right More

No one greeted me when I arrived for my appointment. The employees on their phones not paying attention, I had to seek them out. Rude and impersonal. Will not be back. employees on their phones not paying attention, I had to seek them out. Rude and impersonal. Will not be back. More

Sales My bf and me we are not happy. And they are not helping us instead of downsizing, upsizing huge of interest. On our contract to much figures and which My bf and me we are not happy. And they are not helping us instead of downsizing, upsizing huge of interest. On our contract to much figures and which is not necessary. I hope they will sleep on night, what they did to us. And if we made appointment , the whole day spend with them without nothing. We were wasting our time and very very very slow service. Our rate for you guys negative. We are so upset. More

Excellent and professional bought a new Qashqai Mack and Luke we the best. They both went above and beyond to make it a memorable experience. Highly recommend them and the deale bought a new Qashqai Mack and Luke we the best. They both went above and beyond to make it a memorable experience. Highly recommend them and the dealership. More

They offered me trip to Vegas Bought a Sentra from those guys.. I felt that everything gone smoothly.. which makes me very happy.. mo was our sales guy.. he came down to my budget Bought a Sentra from those guys.. I felt that everything gone smoothly.. which makes me very happy.. mo was our sales guy.. he came down to my budget. So thank you!! And I recommend this place for sure . More

Bad customer service with service dept and showroom manager. Went for a booked appointment for oil change in February. When I arrived I was told by service dept it would be two hours because a staff member didn’ Went for a booked appointment for oil change in February. When I arrived I was told by service dept it would be two hours because a staff member didn’t come to work, I asked Shawn if they knew that why did they not call me before I drove in a snow storm for my appointment? No reply from him so I go to Manager,I am very upset by this time ,no help from him.I tripped over two dogs ,a dog bed and bone to get to his desk.NO HELP from him. More