Nissan of Duncan

Called to make appointment to get my A/C looked at. I have the extended warranty on my 2019 Qashqai. Within 30 minutes of making the service appointment, i got a high pressure call from sales. When i t I have the extended warranty on my 2019 Qashqai. Within 30 minutes of making the service appointment, i got a high pressure call from sales. When i took in the car for servicing, they told me there was a $165 "diagnostic" fee and the A/C still might not even be covered. i drove away, and will NEVER be back. I called Campus Nissan in Victoria, they tell me they will diagnose for free. So for the sake of $165, Duncan Nissan lost any future potential sale (this is my 3rd Nissan product, i love them) More

I went in looking for a car since I had a reliable and long-term job. I was shopping all dealerships to get a feel for what options I had and then went to Nissan of Duncan. When I explained to the salesm long-term job. I was shopping all dealerships to get a feel for what options I had and then went to Nissan of Duncan. When I explained to the salesman my goals and what I was looking for, they suggested and brought in a dirty car that was just given to them. It was still dirty and gross from the customer that traded in. I drove it, it was nice but the overall presentation was so disgusting. If the car was clean and presentable like it’s supposed to… I’d be a bit more impressed. But they showed and offered a gross and dirty car. By the time it came to getting my details, I was hesitating and unsure. They swooped me in and I was just wanting to look at options. When they got my information to do a credit check, I backed out. I said I wanted to think of it. A few weeks later, I was getting calls and texts saying that I got approved for a car so what was I doing? They did the credit check without my consent or approval. They still did it and that left a sour taste in my mouth. Go here if you want to get hit with so much information you get overwhelmed and end up getting a car you aren’t 100% confident in. More

Hunter was such a great salesman. Everyone at the Nissan dealership was great help. I would highly recommend Nissan Duncan. They went above and beyond and made my experience very nice. Thank you. dealership was great help. I would highly recommend Nissan Duncan. They went above and beyond and made my experience very nice. Thank you. More

If you buy pre-owned vehicle be prepared to fight for every little thing that needs fixing. They WILL NOT try and proactively fix obvious things. They wait for you to identify it. For example, no spare t every little thing that needs fixing. They WILL NOT try and proactively fix obvious things. They wait for you to identify it. For example, no spare tire or jack. My own mechanic identified this, not them. Very poor customer service!! Don't be blinded by the 'car dealer' friendliness. It's a show to get your money. Overall I never felt like they genuinely wanted to sell me a nice, clean vehicle. They don't ask below to rate honesty, integrity, etc. If they did they would get 1 star. More

I worked with a handful of the gentleman at Nissan of Duncan including but not limited to Tom, Jeff, and Luke. I went in knowing what I wanted as trade in value on my CR-V, what I wanted to upgrade to, Duncan including but not limited to Tom, Jeff, and Luke. I went in knowing what I wanted as trade in value on my CR-V, what I wanted to upgrade to, and what I wanted to pay. The guys all worked with me with smiles and generosity. Everything was fast and easy and I left very happy with the outcome. There wasn't a single time I was unimpressed, felt uncomfortable, or felt like they weren't listening. It honestly felt like I was walking into a room full of friends I had known for years. After having bad experiences at two other dealerships in town I will never go anywhere else! More

I was really pleased with my experience buying a car from here. Glen Woodman was our salesman and he was very helpful and knowledgeable about the car. Jeffery went out of his way to find us the colour combin here. Glen Woodman was our salesman and he was very helpful and knowledgeable about the car. Jeffery went out of his way to find us the colour combination we were looking for. It was a very good experience all in all. More

With the help of Kam Sparks, we recently purchased a gently used Jeep Cherokee. Kam was supported by several other members of the dealership team: Patricia Kalavritnos promptly responded to our origina gently used Jeep Cherokee. Kam was supported by several other members of the dealership team: Patricia Kalavritnos promptly responded to our original email inquiry, Brett Buga assisted with details on the vehicle as there was incorrect information on both CarGurus site and the dealership website. Jeff Guerin crunched the numbers and Cassidy Smith arranged the financing. All were friendly and courteous. Welcome to the left coast, Kam! More

What can I say about my experience...It was quite the journey for my White Dodge Caravan....and by jove, (that's Newfanese for "I have to say")...lol...it was more than worth it. It was an absolute plea journey for my White Dodge Caravan....and by jove, (that's Newfanese for "I have to say")...lol...it was more than worth it. It was an absolute pleasure to do business at this dealership...the most caring staff I've ever encountered...they go above and beyond to do everything they can for you to ensure a fantastic experience that results in the vehicle that fits your needs best... From the General Sales Manager, General Manager, and all the way down the line...the staff at Duncan Nissan are an amazing team, and I'm forever grateful to them for helping me through this process...If you're in the market, make them your first stop... 🤘☆☆☆☆☆☆☆☆☆☆🤘 More

I loved my experience here! the whole team went out of their way to make sure all my questions and worries were answered and taken care of! It was night and day from any other dealership experience I have their way to make sure all my questions and worries were answered and taken care of! It was night and day from any other dealership experience I have had in the past. I will be referring all my family and friends to Nissan of Duncan for their vehicle needs! More

Always attentive and happy to help. Clean dealership. Great staff. Positive and happy atmosphere. Transparent and thorough. Appreciate peoples time by making the process as quick and efficient as poss Great staff. Positive and happy atmosphere. Transparent and thorough. Appreciate peoples time by making the process as quick and efficient as possible. More