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NewRoads Newmarket Toyota

Newmarket, ON

4.8
253 Reviews

1171 Davis Dr

Newmarket, ON

L3Y 8R1

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253 Reviews of NewRoads Newmarket Toyota

September 29, 2022

The agents provided excellent service and are very professional. I would very much recommend the services More

by David Hu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Nov 07, 2022 -

NewRoads Newmarket Toyota responded

Thank you David!

September 28, 2022

My overall experience with Newmarket Toyota was very positive. Cian Flaherty was an outstanding sales person. I loved the amount of detail concerning the condition of the car, the trade in history and w More

by hrynyktc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cian
September 21, 2022

Unfortunately I found the Quality of the work and attention to detail very poor, will not be using this dealership again for any of my service. More

by nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Sep 22, 2022 -

NewRoads Newmarket Toyota responded

Hi Nick, further to your conversations with myself and our Service Manager Paul, I apologize for your experience with us and agree we could have done better. While you've refused our prior offers to make things right, please feel free to reach out to me directly anytime at (905) 953-2890, Sincerely, Ruby Lui, General Manager

Oct 11, 2022 -

nick responded

Yes, the work that was done on the car was sub-standard. I was forced to return the vehicle to the dealership, and later go to the store and buy my own coolant to fill the reservoir to the appropriate level. sorry, a $100.00 gas gift card I do not think is the correct response.

September 20, 2022

Quick interactive customer care. Personalized service catered to your budget and capacity. Provided with a large inventory More

by armstronggeoff15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Dacosta
September 20, 2022

Good service advisor tried to explain stuff Would be better if practically shows the defective parts Very friendly More

by CHAUDHRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carina
September 17, 2022

I was impressed by you fast and professional service. Carina was very helpful and professional. More

by Andrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carina
August 23, 2022

We want to thank Henry X in particular as well as Nic from financing. Henry has gone above and beyond to help us get a challenging situation. We would recommend him and all the team at Newmarket Toyota a More

by Diana& Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry, Nic
August 19, 2022

Carina did a great job arranging, updating, and completing my most recent service for my RAV4 Hybrid - the whole team here rocks 😀 More

by J.juffs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carina, Pete, Greg, and the whole team.
August 18, 2022

The experience was great. Henry, Allison and Nic had great advice and addressed any concern very quickly. Even outside hours. More

by Hans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry, Allison, Nic
Aug 18, 2022 -

Hans responded

very happy with experience, very organizedd, great job.

August 18, 2022

Everything was fast and the service was very good! Thanks so much for the help Carina! More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carina
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