NewRoads Chrysler Dodge Jeep

We have chosen MacIver dodge because they have been trustyworthy, friendly and honest in their dealings with us in the past. They are convenient and have serviced vehicles at no cost when the service w trustyworthy, friendly and honest in their dealings with us in the past. They are convenient and have serviced vehicles at no cost when the service was a small item. More

My girlfriend and I went looking for a vehicle, after a few stops at other dealerships we stumbled onto Mike Greggor and we aere so happy we did! After a few negative experiences with salesman either being few stops at other dealerships we stumbled onto Mike Greggor and we aere so happy we did! After a few negative experiences with salesman either being too pushy or uninterested in helping us, it was a breath of fresh air once we got to MacIver Dodge. Mike was freindly, knowledgeable and relaxed! We talked for a while and discussed what vehicles we thought we needed. He had his work cut out for him with us but he didn't seem to mind and made it feel like he was inviting the challenge. We soon realised that the little car we wanted wasn't going to fit what we needed. Mike saved us from a huge mistake in buying the wrong car. We've had it for a couple months now and everyday we get in the car I'm reminded how lucky we were to have come across Mike. Thank you Thank you Thank you Mr. Greggor for your time, patience and most of all experience! You made it easy to buy the right car. More

Michael did a great job, he knew his product well and answered all our questions. He was very prompt replying to all correspondence, he never made us feel pressured into purchasing the vehicle he let us answered all our questions. He was very prompt replying to all correspondence, he never made us feel pressured into purchasing the vehicle he let us take our time, I'm feel confident that we chose the right vehicle. I will definitely recommend anyone looking to purchase a used vehicle to Michael. More

I am the owner of a 2013 Dodge Grand Caravan, just a few weeks into the ownership. Mark Edwards was recommended to be by a mutual friend as a salesman with this dealership. I always like personal recommenda weeks into the ownership. Mark Edwards was recommended to be by a mutual friend as a salesman with this dealership. I always like personal recommendations, certainly less like going to the vultures! ;). It was a very positive experience overall at MacIver Dodge Jeep. Mark listened to my list of wants, I had originally thought used, but once the numbers were crunched, it was like splitting hairs for my needs in the van. I still grind teeth over the fact that my US friends buy the same make and model and pay much less than I do here in Canada but that isn't the dealerships fault. Oh well. What I wanted was found quickly, which was great and happy that Mark was able to do so for me. My only negative in the entire experience was when I drove out of the dealership after picking up the van, the gas tank was not full.Now I know my van was driven in from another lot over 200Km away but I think a full tank is a nice touch. Perhaps it was an oversight. Anyway, give the dealership a call and ask for Mark! More

Mark really listened to our requirements and helped. us find a car that had all the features we wanted at a price we could afford. The dealership made sure we were happy with the final product, fixing the find a car that had all the features we wanted at a price we could afford. The dealership made sure we were happy with the final product, fixing the door handle and replacing the plastic trim so that the car was as good as new even though it was a year old. More

John MacIver provided very excellent customer service. We were greeted with a warm smile and welcome arms. His expertise and willingness to help far surpassed any other auto experience. I would recommend We were greeted with a warm smile and welcome arms. His expertise and willingness to help far surpassed any other auto experience. I would recommend MacIver Dodge Jeep to anyone looking for great customer service and top of the line vehicles. Keep up the great work Johnny! We'll be back. More

I purchased my jeep at MacIver dodge a few weeks ago and love my new vehicle. I purchased it used through Mike Gregor. This was my third vehicle purchased but my first through a dealer. I was very happy wit love my new vehicle. I purchased it used through Mike Gregor. This was my third vehicle purchased but my first through a dealer. I was very happy with mike as a salesman, the vehicle was ready both times I went for a test drive and he was very helpful in answering any questions (even when he was off the clock, which was really appreciated!) he made the negotiations easy and explained everything very well, as well as answering my long list of questions. There was also never any pressure, he knew if I wanted the vehicle I'd buy it, so it was a more relaxed experience. Also he always responded to my calls/ emails very quickly, and never makes you feel like you're causing him any inconvenience. He's also very accomodating when it comes to times to meet up with him or to test drive the vehicle. Very nice guy and would highly recommend you talk to him if you're in the market for a used vehicle. Also the lady I spoke to in finance, I believe it was Kathleen(?) was very nice and helpful. I was only a bit disappointed in the quality of the 'detail' or cleaning that the truck had been given. It looked as if someone only spent minutes inside cleaning it. Not very thorough. Its just small stuff and hey no ones perfect, but its a new vehicle to the buyer and everyone wants it to look its best off the lot. No fault of my salesperson. Would still go back and purchase another vehicle from mike in a heartbeat, and have already recommended him to others. Overall a happy customer, and I've got an awesome vehicle! More

I had a horrible customer service experience upon bringing my vehicle in for servicing. The manager was unpleasant and treated me like it was "my problem" that my vehicle was having starter issues. A bringing my vehicle in for servicing. The manager was unpleasant and treated me like it was "my problem" that my vehicle was having starter issues. After having it checked and given a quote for the work, I had questioned a similar part recall notice. I was told to "Google my van's problem instead" and "if a t.v. remote wasn't working to turn on a t.v., wouldn't I just fix it!". Needless to say, both those replies from the Service Manager wasn't exactly professional in assisting me with my actual vehicle's problem. I picked up my keys and took it to the Chrysler dealership down the street. I don't ever plan on returning with my business when I'm treated poorly. More

Hard to express how refreshing it has been dealing with Maciver dodge. I've been having trouble with my current vehicle and I was prepared to write it off. This was based on my experience at some other dea Maciver dodge. I've been having trouble with my current vehicle and I was prepared to write it off. This was based on my experience at some other dealers in Barrie, North York and Aurora. This was not my experience at Maciver Dodge. Instead of directing me to their sales guys, John Maciver directed me to their service centre where they suggested some small repairs that extended the life of my car signficantly. Recently, I was looking to buy new and I had been to the dealership a few times. I love the selection and how accommodating the sales staff are. They were not satisfied with selling me a car that I don't absolutely love. Sometimes, I felt like they were even talking me out of deals. So after months of indeciseveness, and advice from the dealership to take my time, I got a call from John. He said, "Your car just came in." He knew exactly what I was looking for, and he was right, but before handing me the keys he took the time to go over every detail with me, ensuring there would be no surprises. By virtue of the faith they put in their customers, I sincerely believe that Maciver Dodge understands that my best interests are their best interests. I wish every success to them and any other dealers that operate like they do. More

I had the pleasure recently of purchasing my 1st Chrysler product in over 20 years at Maciver Dodge Jeep. Once I decided that a Dodge Ram was the truck I wanted, the 1st step I took was to go to the Ram webs product in over 20 years at Maciver Dodge Jeep. Once I decided that a Dodge Ram was the truck I wanted, the 1st step I took was to go to the Ram website to review and select the vehicle/options. I then forwarded this to Three differnet dealers that were preferred and committed that the 1st dealer to respond would get my business. This may seem crazy to most but in my opinion really it's pretty simple--- the 1st to respond in any business transaction is generally the one who wants the business most. Dale Dever from Maciver responded to my email within 1 hours and to date the other two dealers have not responded. I won't bore you with the details of my purchase. However I'm happy to say that my experience with Maciver Dodge was the most friendly, knowedgeable and professional experience I've had in purchasing a vehicle. So visit the folks at Maciver, you won't be dissapointed. Best Regards, John Thompson More