NewRoads Chrysler Dodge Jeep

Great experience. Salesperson was very helpful. I would highly recommend purchasing your next vehicle here. All questions or concerns where answered fully. The whole e Salesperson was very helpful. I would highly recommend purchasing your next vehicle here. All questions or concerns where answered fully. The whole experience from start to finish was smooth and easy. More

Great experience I called to see if they could fit me in on short notice because my breaks didn't sound good . They got me in and fixed my breaks right away . Everyone I called to see if they could fit me in on short notice because my breaks didn't sound good . They got me in and fixed my breaks right away . Everyone was very friendly . More

Great customer service it was our first time buying a new car the sales rep made it very easy answerd all Our questions helped us every way he could to give us what we need it was our first time buying a new car the sales rep made it very easy answerd all Our questions helped us every way he could to give us what we needed we never felt pressured into buying the vehicle we would really recommend going to this dealership More

Amazing, Stressfree Experience From the moment I walked in to the dealership, I felt comfortable and welcome. Michael made the entire experience so easy and comfortable.. he told my From the moment I walked in to the dealership, I felt comfortable and welcome. Michael made the entire experience so easy and comfortable.. he told my husband and I to call anytime if we had questions and he even called me after I brought my new vehicle home to make sure everything was good. More

Great experience - Quick and easy Darius was a great salesman. We got the paperwork done quickly, and he had the keys in my hand in less than a week. They didn't have the car I wanted, Darius was a great salesman. We got the paperwork done quickly, and he had the keys in my hand in less than a week. They didn't have the car I wanted, but gave me a comparable one at a great price. I love my jeep and I'm so happy I made the purchase - it's a great family car. My little guy loves all the buttons and touch screen. Everyone in the dealership was very friendly. Service department was quick and efficient. I would recommend to anyone! More

Great service, friendly staff very accommodating Purchased used vehicle. Staff was great would definitely recommend. Sale was smooth no obstacles. Staff took time showed several options. Would use th Purchased used vehicle. Staff was great would definitely recommend. Sale was smooth no obstacles. Staff took time showed several options. Would use the dealership again for new or used. More

Steff's the Best!!!! Steffen was great at making us comfortable during the whole process and had all the information we needed ! We would highly recommend Steffen and New Steffen was great at making us comfortable during the whole process and had all the information we needed ! We would highly recommend Steffen and Newrosds Chrysler!!! More

Felt connected to the car buying experience I had a great experience dealing with them. Sales agent was very helpful and very knowledgeable. I felt like they put my interests first. I would go b I had a great experience dealing with them. Sales agent was very helpful and very knowledgeable. I felt like they put my interests first. I would go back again. More

Deplorable customer service I've been coming to this dealership for 2 years now (3-4 times/year) the service performed on my vehicle has always been done well, no complaints ther I've been coming to this dealership for 2 years now (3-4 times/year) the service performed on my vehicle has always been done well, no complaints there (other then fixing the same problem 3 times, under warranty and recall). But for me, it's not only about the actual work done. It's about customer service. I've always made appointments, at least a week in advance and they've never been able to take my car on time. Delays in the range of 30-60min. As I write this review 32min and counting. I've been told not to wait in store as my car gets a simple oil change because the wait time will be over 2 hours, with an appointment! Shuttle service is very good tho. I was hoping with the recent change to NewRoads that this would change but obviously not. Be ready to wait around and alter your days plans, actually don't make ANY other plans! UPDATE on service received May 3rd 2017 - service done on vehicle seems to have been done well. (Oil change, seasonal tire change over and allignment) It took just over 2 hours to get out of there. I am changing my star rating to 1 because of the deplorable customer service I witnessed at the service desk. After sitting in their waiting room for nearly 1h30min, my back was getting sore and wanted to stretch my legs. As I was stretching out in front of the service desk I overheard on multiple occasions their service staff call customers bit**es (behind their backs) for complaining about the wait times. The complaints were completely justified and no explanations as to why the waits were long. Keeping customers updated would go a long way! I saw the mechanic drive my car out of the shop and walk my keys and completed paperwork to the desk and hand it directly to one of the ladies. She then proceeded to take personal calls on her cell phone and text. Processing the paperwork took over 20min, I was fuming but kept call as she apologized for the wait. I will never return after confirming I can take my car else where and keep my warranty intact. More

Purchasing a used. Vehicle Very pleased with mike Gregor Answers all our questions and served us very well. Took us though the truck and showed us all the features. Very pleased with mike Gregor Answers all our questions and served us very well. Took us though the truck and showed us all the features. More