NewRoads Chevrolet Cadillac Buick GMC

Have known Marty for many years. Bought a vehicle from New Roads about ten years ago and was treated very well.. Bought a vehicle from New Roads about ten years ago and was treated very well.. More

Several issues encountered. 1. Inspection package and tire rotation resulted in the locking lug nuts removed and not replaced. Why I was not informed I cannot understand. 1. Inspection package and tire rotation resulted in the locking lug nuts removed and not replaced. Why I was not informed I cannot understand. After confronting the team they agreed to replace. The issues is I now need to go back to the dealership to pick them up and install. 2. Transmission oil change and filter work completed is questionable. The transmission oil pan has to be removed in order to drain the oil and replace the filter. My concern is I cannot see where this was completed. The transmission oil pan is covered in dirt with no hand marks or oil showing it was removed. Very concerning. I am worried the oil was pumped out the oil check and the proper service was not complete. Time to speak with the manager. 3. Motor oil change complete without issues 4. On the service before this time the cabin filter was removed and debris fell into the fan. As a result I had to remove the filter and fix myself. 5. While the truck was in warranty we investigate a squeak coming from the truck during acceleration/deacceleration. No one in the team could identify the issues. After going on the internet I found the reason for the issue is a flap on the exhaust. I understand such issues can be difficult to identify however assume this could have been managed better. On a positive note the team is really nice. More

Nice dealership, Great Service. All my questions and requests were taken care of. Looking forward to working with Mr. Marty M. For my next vehicle in the near future! All my questions and requests were taken care of. Looking forward to working with Mr. Marty M. For my next vehicle in the near future! More

The sales and finance staff at New Roads went above and beyond to make my purchase of a truck as smooth as possible. From being flexible with my schedule demands to stepping in and finding me a better fi beyond to make my purchase of a truck as smooth as possible. From being flexible with my schedule demands to stepping in and finding me a better finance deal. They were very accommodating and always courteous More

Just purchased a vehicle from new Roads Chevy in Newmarket had the best sales rep ever Marty Murray this gentleman is amazing he goes out above and beyond and cater to his customers I’ve been dealin Newmarket had the best sales rep ever Marty Murray this gentleman is amazing he goes out above and beyond and cater to his customers I’ve been dealing with this gentleman for years he is truly an amazing and gentle man thank you Marty for helping me and my family every time we need a vehicle purchase or anything to do with repairs and advice. 10 out 10 💥 thank you again Marty Murray! More

Facilities are beautiful, the staff were very pleasant, the sales team were professional & well organized. the sales team were professional & well organized. More

Great dealership! If you need a new or used vehicle, go see Ted! I didn’t feel any pressure to make a purchase and Ted went above and beyond to help me get the car I wanted. Josie, the finance lady was gre see Ted! I didn’t feel any pressure to make a purchase and Ted went above and beyond to help me get the car I wanted. Josie, the finance lady was great too. Very explanatory and made me feel comfortable. If you need a vehicle, go to New Roads Chevy Newmarket! More

Salesman Ted was great made buying a truck painless All questions were answered and the transaction was smooth sailing. questions were answered and the transaction was smooth sailing. More

Excellent Customer Service and Friendly and knowledgeable Staff.!!! All my future vehicles demand, I Will buy again and again from this Dealership. Staff.!!! All my future vehicles demand, I Will buy again and again from this Dealership. More

It has been quite sometime since I've purchased a new vehicle and Ted made this experience very seemless. It couldn't have been easier and I can't thank Ted enough and I am looking forward to my new veh vehicle and Ted made this experience very seemless. It couldn't have been easier and I can't thank Ted enough and I am looking forward to my new vehicle. More