Nanaimo Mitsubishi

The staff still is unable to answer concerns about the PHEV and then we were charged for them to check an ongoing problem we have had when driving uphill and there is still no resolution. I had to ask the PHEV and then we were charged for them to check an ongoing problem we have had when driving uphill and there is still no resolution. I had to ask them to waive the fee. The staff are nice (maintenance side). I was also upset about a 15 min alignment of the wheels that cost $160. More

Got us into what we wanted a truck for the right price and brought it to us sales people are great to deal with and understanding and brought it to us sales people are great to deal with and understanding More

The sales representative said the car had remote start, it does not. I was not shown any of the features of my vehicle and nor have to visit a different dealership to learn about my 2021 rvr gt. The car wa it does not. I was not shown any of the features of my vehicle and nor have to visit a different dealership to learn about my 2021 rvr gt. The car was sold unwashed with half a tank of gas. The finance person had a different final price then my sales rep but they texted that. They told me if I bought the winter package then the dealership where I moved to would honor that service for life. Good thing I said no cause the dealership in Sudbury I’m not set up to deal with undercoating or the other options that nanaimo tried to sell me. More

Always get the best service here. They are very caring people. Will continue to go there They are very caring people. Will continue to go there More

I was told to bring my car in to be fully detailed after buying a used car. I left my car there for nearly 6 hours and it doesn’t even look like they vacuumed it as I found food and other things in the cup buying a used car. I left my car there for nearly 6 hours and it doesn’t even look like they vacuumed it as I found food and other things in the cup holders in the back from the previous owner and nothing was wiped out. I’m pretty disappointed my car still looks dirty inside after financing the car for over 40k. More

Top notch service and attention to details. Even opened up on Sunday as that was the only day we could look with our schedules. Super fast with the paperwork and financing and just an all aro Even opened up on Sunday as that was the only day we could look with our schedules. Super fast with the paperwork and financing and just an all around good group of guys to deal and purchase from. Love the Tesla😁 More

Nanaimo Mitsubishi made the entire process of buying a new vehicle so easy. From finding the right vehicle for me all the way to delivery. Knowledgeable staff, with a heart for customers. If you need a ne new vehicle so easy. From finding the right vehicle for me all the way to delivery. Knowledgeable staff, with a heart for customers. If you need a new vehicle make Nanaimo Mitsubishi your dealership of choice. More