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Nanaimo Honda Cars

Nanaimo, BC

4.9
409 Reviews
Call Dealership (250) 758-3361
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2535 Bowen Rd

Nanaimo, BC

V9T 3L2

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409 Reviews of Nanaimo Honda Cars

March 22, 2022

Clayton took excellent care of my vehicle. He was very accommodating and helpful. My vehicle is now 100 per cent. More

by Ann malach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
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Helpful
March 18, 2022

Posting this review in response to an email request from Honda. I have leased three cars from Honda and decided to buy out the last one. Disappointed with the $386 lease buy out fee and $399 documentation More

by nlchiohehxdewyeufr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
various
Report | Print
Mar 18, 2022 -

Nanaimo Honda Cars responded

Hi Nlchiohehxdewyeufr, Thank you for taking the time to review Nanaimo Honda. We truly appreciate your support and value your business over the years. The fees mentioned are associated with ending the lease and taking ownership. We do sincerely apologise if they were not communicated clearly with you from the onset. We do our best to provide concise communication, unfortunately we may not have gotten it 100% right this time. I can assure you we will continue to strive for complete accuracy and I am confident should you choose to honor us with your business in the future we will exceed your expectations. If you wish to discuss this further, please do not hesitate to reach out to me directly at any time, With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

Helpful
March 11, 2022

Very friendly and efficient Found a oil leak problem that will be covered by our extra warranty! Has just. Been repaired this morning! Lynette Heasley More

by Clkhea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
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Mar 11, 2022 -

Nanaimo Honda Cars responded

Hi Lynette, Thanks so much for taking the time to review Nanaimo Honda. Glad you visit went well and we look forward to serving you in the future. Nanaimo Honda

Helpful
March 11, 2022

Advisor Tries very hard to please customer. I would prefer an actual carwash than a token. Waiting room uncomfortable, awful music loud. Draughty. I know it is just a temporary building. More

by diana.pearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor’s name is illegible but begins with a “c”. Tech Was #262
Report | Print
Mar 11, 2022 -

Nanaimo Honda Cars responded

Hi Diana, We do our best to meet or exceed our clients expectations. We can gladly address the music volume in the guest waiting area. We look forward to serving you in our new facility in spring 2023! Nanaimo Honda

Helpful
March 03, 2022

Always fast, efficient service. All the staff are very polite, and friendly. Would highly recommend Nanaimo Honda. Thanks again! More

by A_lust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Taylor
Report | Print
Mar 11, 2022 -

Nanaimo Honda Cars responded

Hi A_lust, Thank you so much for taking the time to review Nanaimo Honda. Glad you visit went well and we look forward to serving you in the future. Nanaimo Honda

Helpful
March 01, 2022

They always do a great job every time I bring it in, always friendly and polite More

by tcentini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
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Helpful
March 01, 2022

Good PR…good to be reminded of the servicing needed. Treated kindly, all explained well. More

by dtshatash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Wutke, Katie
Report | Print
Mar 11, 2022 -

Nanaimo Honda Cars responded

Hi dtshatash,Thanks so much for taking the time to review Nanaimo Honda. Glad you visit went well, we appreciate you kind words. We look forward to serving you in the future. Nanaimo Honda

Helpful
February 28, 2022

Space clean and warm friendly staff attentive to requests and needs of all customers. Second vehicle from Nanaimo Honda. More

by Classenjd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Chifon
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Mar 11, 2022 -

Nanaimo Honda Cars responded

Hi Classenjd, We feel very honored to have the opportunity to assist with your second vehicle purchase! Thank you for the kind review and we look forward to working together for may years to come. Nanaimo Honda

Helpful
February 24, 2022

Even with reconstruction going on, Nanaimo Honda made us very comfortable while waitng for our car to be done. Thank you More

by etordinary2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Tech 331
Report | Print
Mar 11, 2022 -

Nanaimo Honda Cars responded

Hi Etordinary2, We appreciate your kind consideration as we operate in our temporary facility. We look forward to serving you again soon, we will be in our all new state of the art facility in spring 2023. Nanaimo Honda

Helpful
February 22, 2022

Service was easy to set up. Communication about the service and what was needed was excellent. Much Appreciated! More

by Peter McKenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Taylor
Report | Print
Mar 11, 2022 -

Nanaimo Honda Cars responded

Hi Peter, Thank you for the kind words, we do our best to have clear and concise communication with our guests. We look forward to working with you again soon! Nanaimo Honda

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